Vidya Venkatesh
Bengaluru
Summary
Insightful senior functional analyst, known for high productivity and efficient completion of tasks. Specialize in business process analysis, requirement gathering, and workflow optimization to enhance operational efficiency. Excel in problem-solving, critical thinking, and communication, ensuring seamless project execution and stakeholder satisfaction. Committed to leveraging these skills to contribute to successful outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Functional Analyst
Schneider Electric
Bengaluru
04.2023 - Current
- Facilitated Scrum ceremonies (sprint planning, backlog grooming, stand-ups, retrospectives) with a focus on data quality rules and governance deliverables.
- Partnered with product owners to prioritize backlogs, align sprints with governance standards, and improve delivery predictability.
- Led the accreditation of data assets, creating a single source of truth to standardize reporting, and improve data reliability, coverage, and accuracy.
- Guided Tableau teams in requirement gathering and dashboard development, ensuring insights aligned with business outcomes.
- Re-engineered JIRA workflows and Confluence spaces for clear sprint visibility, milestone tracking, and governance documentation.
- Optimized ServiceNow to standardize ticket intake and routing, enhancing support team responsiveness and reducing turnaround time.
- Launched automation initiatives, reducing manual validation by 30% and increasing team efficiency and velocity.
- Produced RCA, Gap, Impact, and SWOT analyses to support retrospectives, risk management, and continuous improvement initiatives.
- Supported leadership with capacity planning and CSAT improvement programs, enhancing delivery alignment with business goals.
- Championed divestiture governance through creation of structured playbooks, checklists, and stakeholder onboarding guides
Talent Advisor Intern
Clyent Technologies
Hyderabad
04.2022 - 05.2022
- Supported recruitment processes, including job postings, resume sourcing, and candidate screening.
- Conducted market research on SaaS vs. on-prem HRMS adoption, contributing to product roadmap recommendations.
Infrastructure Support Engineer
LTIMindtree
Bengaluru
06.2018 - 06.2021
- Collaborated with Agile teams to manage server infrastructure, ensuring SLA compliance and system reliability.
- Participated in sprint planning and workload tracking to support capacity optimization and delivery timelines.
- Prepared RCA and incident reports to drive iterative improvements in service uptime and risk mitigation.
Education
PGDM - Systems & HR
SDMIMD
Mysore12.2023
B.E. - Electrical & Electronics Engineering
NIE
Mysore12.2018
Skills
- Agile delivery
- Scrum ceremonies
- Sprint planning
- JIRA and Confluence Administration
- Backlog management
- Data quality governance
- Requirement gathering
- ServiceNow
- Workflow optimization
- Structured ticket management
- Process improvements
- Root cause analysis
- Stakeholder engagement
- Cross-functional collaboration
- incident management
- SQL
- IT project management
Websites
Certification
- Scrum Fundamentals Certified, SCRUMstudy
- Business analysis foundations: business process modeling, PMI
- High-performance collaboration (leadership, teamwork, and negotiation), Northwestern University
- Excel skills for business: essentials, Macquarie University
Affiliations
- Consistently recognized with multiple step-up awards for taking ownership beyond role expectations, driving process improvements, and supporting cross-functional initiatives
- Organized engagement initiatives, corporate events, festivals, and team-building programs foster a collaborative and motivated workplace culture
- Coordinated activities for the Chief Data Officer and her team, enhancing team morale and cohesion
- Conducted competitive analysis, evaluating industry trends, key competitors, and market positioning; synthesized findings into an actionable presentation deck, delivering key insights and strategic recommendations to key leadership as part of a stretch project
Timeline
Senior Functional Analyst
Schneider Electric
04.2023 - Current
Talent Advisor Intern
Clyent Technologies
04.2022 - 05.2022
Infrastructure Support Engineer
LTIMindtree
06.2018 - 06.2021
PGDM - Systems & HR
SDMIMD
B.E. - Electrical & Electronics Engineering
NIE
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