Summary
Overview
Work History
Education
Skills
Core Competencies
Languages
Timeline
Generic

VIDYANAND KUMAR

Bihar

Summary

Results-driven Sales Manager with a successful track record in Business Development and Account Management. Adept at cultivating enduring client relationships and steering revenue growth through strategic planning. Proficient in comprehending client needs and crafting effective plans to meet objectives. Accomplished in conducting comprehensive face-to-face business reviews, fostering open communication to discuss performance metrics, and identify areas for improvement. Possessing a collaborative mindset, I excel in working seamlessly with internal teams to ensure the delivery of exceptional service to clients. My commitment to excellence, coupled with a keen understanding of market dynamics, positions me as a valuable asset in driving sustainable business success.

Overview

6
6
years of professional experience

Work History

Relationship Manager

OYO Hotels & Homes Pvt. Ltd.
04.2024 - Current
  • Drive line sales through various means from existing OYO clients
  • Negotiate and Manage hotel contracts to ensure favorable rates, amenities and services for guests, while maximizing revenue and profitability for the company.
  • Help generate revenue by driving occupancy and ensuring availability of sellable rooms
  • Ensure collection of accounts receivable/outstanding amount from clients/accounts
  • Maintain and review monthly sales tracker of accounts and targets
  • Share regular feedback on market conditions, trends, competition, pricing and other factors influencing on ground business
  • Manage assigned portfolio of owners of the hub and prevent churn by solving partner issues proactively
  • Ensure cluster performance of Customer metrics against target, especially driving guest experience performance for bottom properties in the cluster

Sales Manager I

Swiggy [Bundl Technologies Pvt. Ltd.]
02.2023 - 12.2023
  • Served as the primary point of contact for assigned client accounts, understanding their goals, needs, and challenges
  • Generate revenue through multiple sources from restaurant
  • Acquire & onboard New restaurants onto the swiggy platform
  • Develop account strategies to overcome the challenges and action plans to meet client objectives and maximize account growth
  • Conduct regular F2F business reviews with clients, discussing performance, identifying areas for improvement, and presenting new opportunities
  • Track account performance, sales data, account funnel, hygiene, and market trends to identify opportunities and challenges
  • Collaborating with internal teams to coordinate and deliver exceptional service to clients, addressing any issues or concerns promptly
  • Generating leads and proactively approach potential clients, presenting our value proposition and securing new partnerships

Senior Executive - Direct Sales

Myoperator [voiceTree Technology Pvt. Ltd.]
05.2022 - 10.2022
  • Utilize various channels such as phone calls, emails, and social media to identify and reach out to potential clients
  • Understand the needs and pain points of prospective clients through active listening and probing questions
  • Offer tailored solutions that address their specific requirements
  • Establish and nurture strong relationships with clients by providing exceptional service, understanding their business objectives, and becoming a trusted advisor
  • Deliver compelling sales presentations and demonstrations to showcase the value proposition of our products or services
  • Negotiate terms and pricing to ensure a win-win outcome for both the client and the company
  • Manage and update sales pipeline in CRM software to track progress and forecast future sales
  • Work closely with the sales team, marketing department, and other stakeholders to optimize sales strategies and achieve sales targets
  • Stay informed about industry trends, market developments, and competitor activities to maintain a competitive edge

Business Development Executive

DOOT Cabs [Halyard Technology Private Limited]
04.2018 - 03.2022
  • Identify potential corporate clients through market research, networking, and cold calling
  • Build and maintain strong relationships with corporate decision-makers, understanding their transportation needs and offering tailored solutions
  • Develop and execute effective sales strategies to meet or exceed sales targets, including identifying key decision-makers, understanding client pain points, and presenting compelling proposals
  • Prepare and present customized proposals and presentations to corporate clients, highlighting the value proposition and benefits of our cab services
  • Negotiate contracts and terms with corporate clients to secure profitable deals, ensuring mutual satisfaction and long-term partnerships
  • Stay updated on industry trends, competitor activities, and market developments to identify new business opportunities and stay ahead in the market
  • Work closely with internal teams such as operations, customer service, and marketing to ensure seamless service delivery and client satisfaction

Education

BBA -

IEC University
08-2018

Skills

  • Account Performance Tracking
  • Sales Data Analysis
  • Market Trend Analysis
  • P & L Management
  • Consultative Selling

Core Competencies

  • Customer Relationship
  • Negotiation
  • Client Acquisition
  • Business Development
  • Key account Management
  • Strategic Planning

Languages

Hindi
First Language
English
Upper Intermediate (B2)
B2

Timeline

Relationship Manager

OYO Hotels & Homes Pvt. Ltd.
04.2024 - Current

Sales Manager I

Swiggy [Bundl Technologies Pvt. Ltd.]
02.2023 - 12.2023

Senior Executive - Direct Sales

Myoperator [voiceTree Technology Pvt. Ltd.]
05.2022 - 10.2022

Business Development Executive

DOOT Cabs [Halyard Technology Private Limited]
04.2018 - 03.2022

BBA -

IEC University

Similar Profiles

CREATE PROFILE
VIDYANAND KUMAR