VIDYASAGAR REDDY
SERVICE ADVISOR
Zaheerabad,TELANGANA
Summary
Experienced professional looking for a job in customer services where I can utilize my extensive knowledge about the area gained during my Apna-Ascend program. Well-versed with organization skills and excellence in handling customers. I am a quick learner having the ability to work under pressure. Proficient in English language skills to convince potential customers and clients.
Overview
5
5
years of professional experience
9
9
years of post-secondary education
3
3
Languages
Work History
Service Advisor
FORTUNE HONDA
TELANGANA
09.2024 - Current
- Developed strong relationships with clients through regular communication and excellent customer service.
- Developed comprehensive risk assessment tool, enabling more precise investment recommendations.
- Continuously updated personal knowledge of industry trends, new technologies, and best practices to provide the most accurate advice to customers.
- Conducted regular follow-ups with satisfied customers to encourage loyalty, repeat business, and referral opportunities from their personal networks.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Achieved high customer ratings by consistently exceeding expectations in all aspects of service advising.
Professional Trainee
apnaAscend
TELANGANA
01.2023 - Current
- Was selected for training out of 40,000 applicants.
- Incorporated customer service and Telephoning executive fundamentals into my training.
- Star performer of the week in the training program as Rockstar of the week.
Advisor
ABHINAV TVS
04.2024 - 09.2024
- Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
- Mentored junior advisors, fostering a supportive team environment focused on growth and learning.
- Utilized advanced CRM tools to track client interactions efficiently while maintaining detailed records of their individual goals, preferences, and concerns.
Front-line Advisor
Sai Krishna agencies Mahindra tractor dealership
10.2020 - 03.2024
- Communicate with customer about service and warranty time period
- Estimate and cost of service telling to customer
- Time management
- Team leader
- Appointment of technician to vehicle service
- Responsible about solving issues of service, warranty
- Data management daily base and monthly base.
Education
Btech -
Siddhartha Institute of Engineering And Technology
01.2014 - 01.2019
Intermediate - undefined
Narayana junior college
01.2012 - 01.2014
SSC - undefined
Mahindra academy high school
Professional Trainee - undefined
apnaAscend
01.2023 - Current
Skills
- Basic Computer Operations
- Auto Cad
- Ms excel
- Ms Word
- Time Management
Customer service
Vehicle assessment
Service estimates
Computer skills
Interests
Playing games
Watching Movies
Browsing
Preferred Location
Hyderabad
Timeline
Service Advisor
FORTUNE HONDA
09.2024 - Current
Advisor
ABHINAV TVS
04.2024 - 09.2024
Professional Trainee
apnaAscend
01.2023 - Current
Professional Trainee - undefined
apnaAscend
01.2023 - Current
Front-line Advisor
Sai Krishna agencies Mahindra tractor dealership
10.2020 - 03.2024
Btech -
Siddhartha Institute of Engineering And Technology
01.2014 - 01.2019
Intermediate - undefined
Narayana junior college
01.2012 - 01.2014
SSC - undefined
Mahindra academy high school
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