Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Vidya Sankar Nuti

Vidya Sankar Nuti

Technical Project Manager
Bengaluru

Summary

Accomplished Project Manager offering 11 years of experience in E-Comm, F&B and Retail industries. Successful when leading high-performing teams to sustain product vision, roadmap and business goals. Exceptional technical expertise, leadership and talent for driving stellar, on-target results.

Overview

14
14
years of professional experience
5
5
years of post-secondary education
4
4
Languages

Work History

Project Manager

Capillary Technologies
Bengaluru, Karnataka
12.2023 - Current
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Identified plans and resources required to meet project goals and objectives.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.

Technical Project Manager

Ramer Software Solutions
Visakhapatnam
12.2021 - 12.2023
  • Served as technical liaison, supporting engineering, management, procurement, sales and marketing, quality assurance and supply base.
  • Collaborated with business users, technical teams, database administrators and testing teams during kickoff meetings, joint application designing, and planning sessions to validate requirements.
  • Communicated project plans and progress to key stakeholders and project contributors.
  • Adjusted project plans to account for dynamic targets, staffing changes, and operational specifications.
  • Led cross-functional teams to successfully complete IT projects.
  • Wrote, updated and maintained project documentation.
  • Managed various IT projects to meet deadlines and customer requirements.

Project Manager

Urbanpiper Technologies
Bengaluru
02.2020 - 12.2021
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Analyzed project performance data to identify areas of improvement.
  • Reported regularly to managers on project budget, progress and technical problems.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Facilitated workshops to collect project requirements and user feedback.
  • Learned and adapted quickly to new technology and software applications.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.

Senior Engineer, Solutions

LitmusWorld Marketing Technologies
Bengaluru
05.2018 - 01.2020
  • Determined equipment failure root cause and implemented solutions.
  • Assessed scope and requirements to assist with project design determinations.
  • Increased productivity by collaborating with management to develop process improvements.
  • Managed diverse projects and resolved complex issues to support timely completion.
  • Adhered to timelines to meet quality assurance targets.
  • Developed improved processes for enhancing the CX & EX of various brands like Tata Sky, Eureka Forbes, TVS.

Team Lead, Product Support

Capillary Technologies
Hyderabad
11.2016 - 02.2018
  • Managed and prioritized multiple projects simultaneously, worked independently and drove results.
  • Followed up with customers to verify resolution of reported issues and initiated product replacement for unresolved problems.
  • Executed product solution demonstrations with internal and external users during new releases and troubleshooting calls.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Coached team members in techniques necessary to complete job tasks.
  • Identified, triaged and escalated issues to internal personnel along with clear outline of problems and technical detail.
  • Captured client feedback and recommended and advocated for product enhancements based on personal expertise and evaluation of customer needs.

Product Support Analyst

Capillary Technologies
Hyderabad
02.2015 - 11.2016
  • Executed product solution demonstrations with internal and external users during new releases and troubleshooting calls.
  • Offered assistance in implementing and developing training programs.
  • Responded to customer inquiries and provided technical assistance over phone and in email.
  • Monitored system performance to identify potential issues.
  • Resolved system and customer issues by troubleshooting and providing effective solutions.
  • Managed customer relationships by delivering prompt responses to questions.
  • Planned and led technical training to boost product support team members' skills.
  • Tested product components to identify root causes of issues.

Team Lead, Product Support

Soft Matrix
Chennai
06.2013 - 01.2015

Consultant

Sutherland Global Services
Chennai
03.2012 - 06.2013

Customer Service Professional Trainee

Sitel India Pvt Ltd
Hyderabad
06.2011 - 12.2011

Education

Post Graduation Diploma - Machine Learning & Artificial Intelligence

IIIT
06.2019 - 06.2020
GPA: 3.24

B.Tech - Mechanical Engineering

Chaitanya Institute of Science And Technologies
05.2006 - 05.2010

Skills

Technical project planning

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Accomplishments

  • Documented all the developer queries in a Google Sheet and created a Chat Bot internally, which helped other developers with Similar queries.
  • Manage a Post Live portfolio of5Enterprise accounts valued between INR 3.5M to INR 5.0M monthly run rate.
  • Partner and vendor management for multiple logistics and PG
    entities such as BlueDart, Aramex, KNet, SADAD OLP, NoonPay.
  • 4A Methodology Expert

Interests

Ecommerce

ML&AI

Customer Experience

Building Products

Timeline

Project Manager - Capillary Technologies
12.2023 - Current
Technical Project Manager - Ramer Software Solutions
12.2021 - 12.2023
Project Manager - Urbanpiper Technologies
02.2020 - 12.2021
IIIT - Post Graduation Diploma, Machine Learning & Artificial Intelligence
06.2019 - 06.2020
Senior Engineer, Solutions - LitmusWorld Marketing Technologies
05.2018 - 01.2020
Team Lead, Product Support - Capillary Technologies
11.2016 - 02.2018
Product Support Analyst - Capillary Technologies
02.2015 - 11.2016
Team Lead, Product Support - Soft Matrix
06.2013 - 01.2015
Consultant - Sutherland Global Services
03.2012 - 06.2013
Customer Service Professional Trainee - Sitel India Pvt Ltd
06.2011 - 12.2011
Chaitanya Institute of Science And Technologies - B.Tech, Mechanical Engineering
05.2006 - 05.2010

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Vidya Sankar NutiTechnical Project Manager