Determined Assistant Manager with success boosting productivity and streamlining procedures for process. Focused on smoothly overseeing operational facets. Expertly balanced targets with resources and optimized long-term success.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
1
1
Language
Work History
Assistant Manager of Operations
ResourcePro Operational Solutions Ltd
Bangalore
05.2018 - Current
Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.
Spearheaded process improvements that resulted in reduced lead times, increased output, and improved overall operational efficiency.
Maintained accurate records of all transactions within a department to facilitate transparent reporting systems.
Developed strong relationships with suppliers, resulting in improved product quality and delivery times.
Ensured compliance with industry regulations by staying updated on relevant laws and policies.
Optimized inventory management by closely monitoring stock levels and placing timely orders.
Streamlined operations by implementing efficient workflow processes and procedures.
Assisted in budget planning and tracking, ensuring financial targets were met or exceeded.
Reduced operational costs by identifying areas of improvement and implementing cost-saving measures.
Evaluated employee performance regularly, offering constructive feedback while recognizing outstanding achievements as appropriate.
Implemented safety protocols to maintain a secure work environment for employees.
Enhanced employee productivity through regular training sessions and performance evaluations.
Coordinated with other departments to improve overall company efficiency and effectiveness.
Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
Fostered a culture of continuous improvement by encouraging staff participation in brainstorming sessions that led to streamlining various processes within the department.
Contributed to long-term strategic planning, helping shape organizational goals and objectives through thorough analysis of past performance data.
Conducted regular staff meetings to foster open communication, teamwork, and feedback exchange among team members.
Boosted customer satisfaction by addressing inquiries promptly and resolving issues effectively.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Performed statistical analyses to gather data for operational and forecast team needs.
Introduced new methods, practices, and systems to reduce turnaround time.
Spearheaded daily staff meetings to identify improvement strategies, discuss policy updates, and facilitate open communication.
Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
Taught employees how to collaborate on daily job tasks and achieve service targets.
Coordinated with General Manager in different operational issues and promotional activities.
Enhanced employee management by developing schedules, tracking time, and administering payroll.
Developed and maintain operational guidelines for staff.
Monitored employee productivity and optimized procedures to reduce costs.
Supervised operations team to support operational excellence and excellent customer service.
Implemented new technology to streamline processes and improve operations.
Monitored key performance metrics to identify areas for improvement.
Developed systems and procedures to improve operational quality and team efficiency.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Associate
DXC Technology
Bangalore
06.2017 - 03.2018
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Worked varied hours to meet seasonal and business needs.