Vighnesh V
Bangalore
Summary
Experienced IT professional with over 4 years of delivering strategic, customer-focused technical support. Proficient in troubleshooting, system administration, and implementing IT solutions to boost efficiency. Skilled in resolving complex issues, enhancing user satisfaction, and supporting organizational growth. Committed to leveraging technical expertise to drive innovation and achieve business goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
SYSTEM ADMIN
HMA |(Sarovar hotel & resorts)
Bangalore
07.2024 - Current
- Installed and configured operating systems and applications to ensure seamless LAN/WAN connectivity.
- Managed Microsoft 365, Google Workspace, and Windows Server 2019 for operational efficiency.
- Utilized NAS and Veeam to implement effective data backup and replication strategies.
- Executed firewall management and endpoint security measures using Kaspersky solutions.
- Oversaw CCTV surveillance and access control systems to enhance physical security protocols.
- Set up and maintained AV systems for video recording and editing tasks.
- Monitored server room operations, conducted regular backups, and troubleshot hardware/software issues.
- Provided Level 1 network support to identify security vulnerabilities and optimize system performance.
Technical Support Engineer - Networking
ATRIA CONVERGENCE TECHNOLOGIES ACT LTD
01.2022 - 01.2024
- Diagnose and resolve hardware, software, and network issues, including Fortinet firewalls, routers, switches, and printers, to ensure uninterrupted operations.
- Monitor system performance, deploy updates/patches, and conduct security audits to maintain compliance.
- Maintain technical documentation, collaborate with teams, ISPs, and vendors, and ensure seamless system functionality.
Network Engineer
AIRTEL (Team lease)
Bangalore
01.2020 - 01.2022
- Troubleshot and optimized LAN/WAN infrastructure to enhance network reliability.
- Redesigned networks and enforced security policies using ACLs, firewalls, VPNs, and AAA.
- Managed system upgrades and backups while monitoring Layer 2/3 devices with Wireshark.
- Supported installations to improve overall network performance and efficiency.
Education
B.E. - Electronic & Communication Engineering
Annai Mathammal Sheela Engineering College
Namakkal07-2025
Diploma In Computer Science & Engineering I 65% -
Government Polytechnic Immadihalli
Bengaluru05-2019
ITI | 75% -
Hilal ITI
KGF, Kolar08-2015
Higher Secondary School | 50% -
Govt Higher Secondary School
Bengaluru04-2014
Skills
- Ticket handling tools
- Desktop and network support
- Problem solving and troubleshooting
- Customer service excellence
- Creative thinking strategies
- System administration and data backup
- Video editing software
- Network troubleshooting
- System administration
- Data backup strategies
Certification
- SOC Analyst ( Cybersecurity siem tools
- Cybersecurity and geo data by ISRO education centre
Accomplishments
- Implemented a secondary backup server for the first time using the open-source Trunus application
- Recommended and set up DaVinci Resolve as a cost-effective video editing solution
Timeline
SYSTEM ADMIN
HMA |(Sarovar hotel & resorts)
07.2024 - Current
Technical Support Engineer - Networking
ATRIA CONVERGENCE TECHNOLOGIES ACT LTD
01.2022 - 01.2024
Network Engineer
AIRTEL (Team lease)
01.2020 - 01.2022
B.E. - Electronic & Communication Engineering
Annai Mathammal Sheela Engineering College
Diploma In Computer Science & Engineering I 65% -
Government Polytechnic Immadihalli
ITI | 75% -
Hilal ITI
Higher Secondary School | 50% -
Govt Higher Secondary School
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