Hi, I’m
Vignesh A
Qc Engineer
Coimbatore
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
years of professional experience
4
years of post-secondary education
Work History
Purenergy pvt ltdSangareddy, Telangana
Territory Service Manager
09.2019 - Current
Job overview
- Developed and enforced regional service policies and procedures.
- Oversaw and maintained regional service budget to verify fiscal responsibility.
- Confirmed compliance with local, state and federal regulations at all times.
- Planned and implemented strategies for improving customer service and satisfaction across region.
- Led regional service team meetings to facilitate communication and collaboration.
- Collaborated with regional sales teams to identify and meet customer needs.
- Coordinated regional service technician training and development.
- Designed and implemented regional safety protocols to protect customers and technicians.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Ashirwad HyundaiCoimbatore
Service Advisor
03.2018 - 08.2019
Job overview
- Maintained high customer satisfaction standards to meet or exceed targets.
- Suggested add-on services that would be helpful to customers and improve bottom line.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
- Documented problems and corrective actions to maintain records.
- Developed estimates by costing materials, supplies, and labor.
- Developed process improvements to enhance overall delivery of service.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Cross-trained and provided backup support for organizational leadership.
ABT MarutiCoimbatore
Body Shop Technician
04.2017 - 02.2018
Job overview
- Replaced and repaired vehicle parts according to work order instructions.
- Maintaining shop inventory according to set standards and rectified discrepancies.
- Evaluated OEM manufacturer schematics and service documentation to identify parts to order.
- Inspected new parts and areas of repair to verify correctness and quality.
- Utilized collision repair hammers, welders and grinders to address bodywork needs.
- Tested and adjusted newly repaired vehicles to verify proper function.
- Diagnosed and repaired various mechanical and electrical problems on diverse vehicle makes and models.
- Reassembled and replaced parts to complete body repairs.
- Enforced compliance with safety regulations when operating equipment.
- Installed and repaired body panels, doors, hoods, fenders, bumpers and other parts.
Velan CottonsTiruppur
Supervisor of Operations
06.2016 - 01.2017
Job overview
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Devised processes to boost long-term business success and increase profit levels.
- Established and administered annual budget with controls to prevent overages, minimize burn rate, and support sustainability objectives.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines
Education
Rvs Educational Trust College of EngineeringDindigul
Bachelor of Engineering from Automobile Engineering
06.2012 - 05.2016
University Overview
- Elected Captain of Cricket team
- Member of Sports Socitey
Skills
QC Recordkeeping
Quality control
Test plan development
Corrective actions
Subcontracting management
Systems development
Project forecasting
Production understanding
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 200 staff members.
- Achieved high production by completing Festival season task with accuracy and efficiency.
Additional Information
- I joined Pur Energy Pvt Ltd during its early stages of establishment and subsequently worked in multiple departments, including production engineering, service, and quality engineering. After a year and a half in the production department, I received a promotion to the role of PDI Incharge, where I was responsible for overseeing pre-delivery inspections and troubleshooting.
- During the same year, I had the opportunity to lead the troubleshooting team and handle service inquiries for the Tamil Nadu region and Nepal. In June, I was appointed as the Production Manager for vehicle assembly, a position that involves managing the entire production process and ensuring high standards of efficiency and quality
Timeline
Territory Service Manager
Purenergy pvt ltd
09.2019 - Current
Service Advisor
Ashirwad Hyundai
03.2018 - 08.2019
Body Shop Technician
ABT Maruti
04.2017 - 02.2018
Supervisor of Operations
Velan Cottons
06.2016 - 01.2017
Rvs Educational Trust College of Engineering
Bachelor of Engineering from Automobile Engineering
06.2012 - 05.2016