Vignesh D
Krishnagiri
Summary
Looking for a challenging career at a reputable company where I can develop new skills, expand my knowledge and leverage my learning. As a supervisor my goal is to build an effective team and implement new initiatives to enhance productivity.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Operations Supervisor
Primemover Mobility Technologies
07.2023 - 02.2025
- Managed daily operations, ensuring quality control measures were in place to maintain high standards of customer service and product delivery.
- Reduced employee turnover by establishing a comprehensive training program that improved staff skill sets and job satisfaction.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic, and employee strengths.
- Lead a team of 15 or more employees, fostering a collaborative work environment to achieve departmental goals and meet deadlines.
Team Leader
GRAB a grub services Pvt Ltd
08.2021 - 10.2022
- Handling B2B operations matrices and arranged weekly meeting with the team and motivating them then discussed some new initiates
- Provides monthly updates to city operational manager and maintain data in excel format
- Developed trips and managed various networks according to prepared budgets
- Managing regular data sheets and mentoring team members, arranging vehicles
Operation Executive
Ninjacart
03.2019 - 05.2021
- Develop and implement business strategy, and influence change through effective relationship management across a wide network of partners
- Monitored work of all van operators on route,assigned shipments according to customer requirement
- Keep tracking of cost changes and provide justification to manager
- To provide the day-to-day retail and store operations to the Retail Manager
- Work with the sales teams and other departments to help them learn about changes to market trends and developments to procedures
Quality Engineer
Hyundai
10.2017 - 11.2018
- Lead Advanced Product Quality Planning activities, Process Changes and Quality improvement plans.
- Monitored the quality check at final stage in production using check list.
- Performed data analysis to identify root causes of quality issues and developed corrective actions.
Quality Engineer
TVS brakes India Pvt ltd
06.2016 - 05.2017
- Planned organized and implemented multiple projects resulting from new orders and new product/process development or changes.
- create quality check list for manufacturing products.
- Coordinated with quality control staff to complete inspections.
- Maintained records of all products manufactured in accordance with documentation requirements.
Education
Bachelor of Engineering - Mechanical Engineering
SMK Fomra Institute of Technology
ChennaiDiploma - Automobile Engineering
Muthayammal Polytechnic College
NamakkalHSC -
Sishya Matric Hr Sec School
TiruvannamalaiSkills
- Quality control
- Data analysis
- Operational excellence
- Team building
Certification
Dec 2022-Mar 2023
SQL/PLSQL Developer Training
Achievements
- Sales: 'Exceeded quarterly sales targets by 30% through strategic customer engagement and marketing initiatives'
- Customer service: Achieved a customer satisfaction rating of 95% by implementing a feedback system that improved response times
Timeline
Senior Operations Supervisor
Primemover Mobility Technologies
07.2023 - 02.2025
Team Leader
GRAB a grub services Pvt Ltd
08.2021 - 10.2022
Operation Executive
Ninjacart
03.2019 - 05.2021
Quality Engineer
Hyundai
10.2017 - 11.2018
Quality Engineer
TVS brakes India Pvt ltd
06.2016 - 05.2017
Bachelor of Engineering - Mechanical Engineering
SMK Fomra Institute of Technology
Diploma - Automobile Engineering
Muthayammal Polytechnic College
HSC -
Sishya Matric Hr Sec School
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