
Senior Software Test Engineer with 10+ years of experience in Quality Assurance across Airline and Insurance domains, delivering high-quality software through comprehensive expertise in the Software Testing Life Cycle (STLC). Skilled in functional, regression, integration, system, and user acceptance testing, with extensive experience in designing and executing test cases from business requirements, user stories, and functional specifications.
Proficient in defect lifecycle management, test planning, execution, reporting, and release validation using JIRA, Bugzilla, Azure DevOps, ALM, and Zephyr. Experienced in collaborating with global stakeholders, including US clients, Business Analysts, Product Owners, developers, and onsite teams, to ensure timely delivery and successful production releases.
Strong track record of leading test activities, mentoring QA team members, reviewing test artifacts, improving test coverage, and driving continuous process improvements to enhance product quality and delivery efficiency. Recognized for analytical problem-solving, effective communication, and the ability to manage multiple releases in Agile and Waterfall environments while consistently meeting project timelines and quality objectives.
QA Consultant – Insurance Domain (Client: Esurance, Allstate) Jul 2021 – Jan 2023
Roles & Responsibilities
Software Test Engineer – Insurance Domain (Client: Esurance, Allstate) Jan 2016 – Jun 2021
Client Description:, Esurance Insurance Services, Inc. is an American insurance company. The company, which is a wholly owned subsidiary of Allstate, sells auto, home, motorcycle and renters insurance direct to consumers online and over the phone offering services to nearly 90 percent of the U.S. population in 43 states., Project Description:, The objectives of this project are to manually test Functional and Regression test cases for various components of Esurance application which includes Customer application, Internal Sales Agent application, Online Bind application, CSR (Customer Services Representative) application and Extreme policy management application in various test environments and across different regression cycles. It includes testing of integration between various components. The testing is implemented on agile technology. Esurance also partners with companies such as Safeco, Progressive, Homesite and others to offer homeowners, motorcycle and other personal lines insurance.
Functional Testing Regression Testing System Testing Integration Testing End-to-End Testing Smoke & Sanity Testing UAT Support Test Case Design & Execution Defect Lifecycle Management Test Planning & Estimation Requirement Analysis RTM Agile (Scrum) JIRA Azure DevOps HP ALM Bugzilla Zephyr Airline Domain Insurance Domain Team Mentoring Client & Stakeholder Management
JIRAMyaccess CASEHP ALM / Quality CenterBugzilla
ACSP
DASHZephyr