Vignesh Murali
Summary
Senior QA Engineer / Project Lead with 10+ years of experience in Quality Assurance, Test Leadership, and Client Engagement across B2B and B2C E-commerce platforms. Expertise in Web, Mobile, API, Integration, End-to-End, Regression, and Data Validation Testing, with strong domain knowledge in SAP Hybris, Fluent Commerce, Adyen, CRM applications, and BizTalk integrations. Proven track record of leading QA teams, managing releases, driving quality initiatives, and delivering defect-free solutions in Agile environments. Selected for an onsite assignment in Paris, France, to support CHANEL project onboarding and stakeholder collaboration. Recognized for strong leadership, problem-solving, and commitment to delivering high-quality software solutions.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Senior Consultant
Capgemini
03.2021 - Current
- Collaborate with business stakeholders, product owners, and development teams to gather, analyze, and validate business requirements.
- Design comprehensive test scenarios and test cases based on business requirements, user stories, and acceptance criteria.
- Drive end-to-end testing activities by following Agile and Scrum methodologies across the software development lifecycle.
- Perform API, Functional, Module, Integration, Smoke, Regression, and End-to-End Testing to ensure product quality and stability.
- Participate actively in Sprint Planning, Backlog Refinement, Sprint Reviews, Dry Runs, and Retrospective meetings, contributing to successful sprint deliveries.
- Identify, log, prioritize, and track defects using JIRA, QA Complete, and Azure DevOps, ensuring timely resolution and closure.
- Validate complex business workflows within E-commerce applications, ensuring alignment with customer and business expectations.
- Partner with development teams to clarify requirements, review test results, and improve overall product quality.
- Lead defect triage discussions by analyzing root causes, validating fixes, and driving issues to successful closure.
- Manage testing activities for Change Requests, enhancements, and production releases, ensuring smooth deployments.
- Demonstrate end-to-end business scenarios and newly delivered features to clients during Sprint Review and User Acceptance Testing sessions.
- Ensure high-quality product releases through effective test coverage, risk-based testing, and proactive defect prevention practices.
- Coordinate with cross-functional teams to meet project milestones while maintaining quality and delivery standards.
- Drive continuous improvement initiatives to enhance testing efficiency, reduce defects, and improve overall release quality.
- Mentor and support team members by sharing functional knowledge, testing best practices, and project insights.
- Consistently contribute to delivering releases with zero critical production defects.
- Improve defect detection through comprehensive test coverage and early validation of business requirements.
- Successfully lead testing efforts for multiple Change Requests and release cycles with on-time delivery.
- Facilitate client demonstrations and stakeholder reviews, ensuring smooth sign-off and successful sprint completion.
- Strengthen collaboration between QA, Development, and Business teams, resulting in faster defect resolution and improved delivery quality.
Consultant
Capgemini
03.2018 - 02.2020
- Delivered multiple production releases with zero critical defects, improving application reliability and customer satisfaction.
- Successfully delivered high-quality software releases by executing comprehensive testing activities across both Waterfall and Agile development environments.
- Maintained exceptional quality standards by contributing to the delivery of releases with zero critical quality defects for more than one year.
- Coordinated cross-functional testing efforts across QA, Development, and Business teams to ensure successful project delivery.
- Partnered with business stakeholders and development teams to analyze requirements, reducing requirement gaps and improving test coverage.
- Improved defect detection and prevention through comprehensive test coverage and early validation of business requirements.
- Established and maintained accurate test data setups that enabled smooth and efficient execution of test cycles.
- Developed detailed test scenarios and test cases from business requirements and user stories, ensuring complete validation of critical business processes.
- Executed Module, Integration, Smoke, and Regression Testing, contributing to improved application stability and release readiness.
- Played a key role in Sprint Planning, Refinement, Reviews, Dry Runs, and Retrospectives, supporting successful sprint execution and on-time delivery.
- Managed the complete defect lifecycle using JIRA and HP ALM, facilitating timely identification, tracking, and resolution of issues.
- Drove defect resolution efforts through effective root cause analysis, retesting, and verification until successful closure.
- Led testing activities for multiple Change Requests and application releases, ensuring seamless implementation of enhancements and fixes.
- Presented end-to-end business workflows to clients during Sprint Review sessions, contributing to successful stakeholder sign-off and acceptance.
- Collaborated closely with developers to review test scenarios, validate functionality, and improve overall product quality.
- Contributed to continuous process improvements, enhancing testing efficiency, defect detection, and overall release quality.
- Led QA efforts for Change Requests and release cycles, ensuring successful deployments within planned timelines.
- Earned positive client feedback by effectively demonstrating end-to-end business scenarios during sprint review sessions.
- Strengthened collaboration between QA and Development teams, resulting in faster defect resolution and higher-quality releases.
Software Test Engineer
HPE
04.2016 - 11.2017
- Executed UAT, End-to-End, and POS testing activities, ensuring successful validation of business and system requirements.
- Validated data enrichment and feed-out processes within the Zyme tool, supporting accurate data delivery to HPE.
- Followed the Software Testing Life Cycle (STLC) to ensure structured and efficient test execution.
- Collaborated with business stakeholders and development teams to understand requirements and define effective test coverage.
- Prepared and maintained test data, enabling seamless execution of testing activities.
- Created and reviewed test scenarios and test cases, improving test coverage and requirement traceability.
- Reviewed functional testing results to ensure compliance with business requirements and quality standards.
- Managed test cases in HP ALM, including baseline reviews and repository maintenance.
- Identified, logged, and tracked defects through closure, ensuring timely resolution and improved product quality.
- Partnered with development teams to execute test cases, perform defect analysis, and validate fixes.
- Led testing activities during release cycles, ensuring smooth and successful deployments.
- Demonstrated key business workflows and end-to-end scenarios to stakeholders, facilitating acceptance and sign-off.
- Contributed to the successful delivery of high-quality releases by maintaining strong test coverage and defect management practices.
Software Test Engineer
Wipro Technologies
09.2012 - 11.2014
- Automated network adapter testing across Blade and Rack servers on multiple operating systems.
- Validated driver installation, firmware upgrades, and network adapter features using an automation framework.
- Executed sanity, ad-hoc, and automated test cases to ensure product stability and reliability.
- Installed and configured operating systems across server platforms to support testing activities.
- Prepared server environments for ONR and ODR test executions.
- Maintained test artifacts, requirements, and testing documentation for traceability.
- Supported test planning, execution, and release readiness activities.
- Managed test execution and result tracking using HP Quality Center.
- Logged and tracked defects in Bugzilla, driving timely resolution and closure.
- Generated Test Exit Reports and communicated quality metrics to stakeholders.
- Led the team during the Team Lead's absence, ensuring uninterrupted delivery.
- Contributed to successful releases through effective testing, defect management, and team collaboration.
Education
Bachelor of Science - Computer Science
Bharathiyar University
Erode, Tamilnadu05-2012
Skills
- SAP Hybris – B2B and B2C Back Office
- SAP Gigya – CRM Tool
- SAP HAC
- CHANEL BOCMS – Content Management System
- Oracle Relate – CRM Tool
- Adyen, Salesforce
- CHANEL BOCC
- Journey Back office
- Fluent eCommerce
- API Testing
- Postman – Web Service Testing
- Insomnia - Web Service Testing
- Azure DevOps & JIRA - Defect Management tool
- Azure Test Plan & QA Complete - Test Management Tool
- Client relationship management
Certification
- Completed Software Agile Development Certification
- Completed TOSCA Test design Specialist level 2 certification
- Scrum Master Certification: Scrum Methodologies
Accomplishments
- 2022 - Client Value Creation Award - Awarded for exceptional collaboration across client, onshore, and offshore teams, driving on-time project delivery, and successfully leading stakeholder demos and executive reviews.
- 2023 - Received multiple appreciations from the Client Manager and Product Owner for exceptional testing support and successfully leading major programs.
- 2024 - Recognized as the Subject Matter Expert (SME) for the project, providing domain expertise, guidance, and support to all external teams, and mentoring to team members.
- 2024 - Client Champion Award.
Timeline
Senior Consultant
Capgemini
03.2021 - Current
Consultant
Capgemini
03.2018 - 02.2020
Software Test Engineer
HPE
04.2016 - 11.2017
Software Test Engineer
Wipro Technologies
09.2012 - 11.2014
Bachelor of Science - Computer Science
Bharathiyar University