Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Food and Beverage Manager
Radisson Blu Hotels & Resorts
05.2023 - 03.2024
Verified prepared food met standards for quality and quantity before serving to customers.
Drafted beverage purchasing plan, aligning inventory needs with budgetary constraints by applying historical data.
Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.
Increased overall revenue with strategic pricing adjustments and targeted marketing campaigns.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Responded to customer complaints, addressing concerns, and distress with amicable interactions.
Implemented new drink policies, reducing over-pouring by 20%.
Implemented cost-saving measures in purchasing, resulting in significant budgetary improvements.
Developed unique events and special promotions to drive sales.
Managed bar and wait staff and directed hiring program.
Food & Beverage Manager
Crown Plaza Hotel
01.2019 - 01.2023
Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Oversaw the hiring process for new employees, selecting top talent to join our team.
Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
Implemented creative solutions for space optimization during peak hours or busy seasons.
Organized successful special events that contributed to increased sales figures.
Motivated staff to perform at peak efficiency and quality.
Oversaw food preparation and monitored safety protocols.
Developed unique events and special promotions to drive sales.
Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Delivered services to customer locations within specific timeframes.
Restaurant Manager
Tuscany Foods
03.2016 - 12.2018
Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Developed, implemented, and managed business plans to promote profitable food and beverage sales.
Managed staff schedules and maintained adequate coverage for all shifts.
Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
Monitored and adjusted pricing, discounts and promotions to maximize profitability.
Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
Maximized quality assurance by completing frequent line checks.
Correctly calculated inventory and ordered appropriate supplies.
Oversaw food preparation and monitored safety protocols.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Restaurant Manager
Ramada Property Group
03.2013 - 01.2016
Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
Streamlined front-of-house operations by introducing digital reservation systems and mobile payment options for enhanced convenience.
Collaborated closely with other departments within the organization, such as marketing and finance, to achieve shared goals and maintain seamless operations.
Implemented cost-saving measures through streamlined processes, efficient scheduling, and strategic vendor negotiations.
Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
Exercised leadership capabilities by successfully motivating and inspiring others.
Proven ability to learn quickly and adapt to new situations.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Strengthened communication skills through regular interactions with others.
Delivered services to customer locations within specific timeframes.
Excellent communication skills, both verbal and written.
Gained strong leadership skills by managing projects from start to finish.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Assisted restaurant manager in financial duties such as budgeting, forecasting, expense tracking, and payroll administration.
Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
Assisted with menu development, resulting in a diverse and appealing selection for patrons.