Vignesh R
Team Lead- DATA Analyst
Chennai
Summary
Overall 11+ years of experience in Data Analytics & MIS
Data analytics professional with proven track record of delivering impactful insights and driving strategic decisions. Focused on team collaboration and consistently achieving results.
Overview
12
12
years of professional experience
1
1
Language
Work History
Data Analytics Team Lead
LycaTech Services Private
12.2023 - Current
- Championed a culture of continuous improvement, leading to increased productivity and streamlined operations across the team.
- Conducted advanced statistical analyses to uncover hidden trends and patterns that informed strategic business decisions.
- Business report delivery with insights, stakeholder coordination for new requirements, new project sign-off validation, data support for MNO migration, Single IMSI migration project, MVNE migration, HLR migration, Revenue-related reporting, billing audit and tax deductions, LYCA Chat/LYCA Talk support, regulatory and legal complaint handling, and customer service complaint analysis.
Data Analytics Lead
LycaTech Services Private
01.2021 - 11.2023
- Presented key findings to executive leadership, driving informed decision-making based on accurate insights.
- Streamlined data analysis processes for improved efficiency and accuracy in reporting.
- Number recycle process management, new project test case validation, wholesaler and dealer commission processes, DSM operations, and CBOS front-end tool configuration.
Senior Data Analytics
LycaTech Services Private
10.2016 - 12.2020
- Assisted in the development of annual budgets by projecting revenues based on historical trends and anticipated business growth drivers.
- Increased efficiency in the accounts receivable process by implementing automated tools and workflows for timely invoicing and payment collection.
- Experienced in LCR Billing, switch and mediation processes, credit/debit card fraud monitoring, and MNO CDR reconciliation.
Revenue Assurance Analyst
Plintron
05.2014 - 09.2016
- Skilled in analyzing customer usage and recharge patterns, configuring billing and SCP rating, validating bundles and plans, performing DSM and blocking analysis, and supporting revenue analysis activities.
- Mitigated risk of revenue leakage through diligent monitoring of billing systems, transactions, and contracts.
Education
Master of Computer Application -
Anjalai Ammal Mahalingam Engineering College
01.2013
Skills
Advanced User: SQL, SSIS, SSRS, Advanced Excel
Personal Skills
- Adaptability
- Quick learner
- Ready to learn new things
- Good team player
- Smart worker
Personal Profile
- Father’s Name: Ravichandran T.
- Date of Birth: 1989-11-27
- Gender: Male.
- Nationality: Indian.
- Marital Status: Married.
- Passport No: H5606465
- Pancard No: AOGPY9380L
Achievements
Received the Plintron Spot Light award for revenue loss issue., Submitted SPAIN SETSI REGULATORY BILLING & METERING AUDIT document checklist and got the best performer award.
Summary of Skills
- Standardizing Revenue Assurance/Fraud management process based on the technical design of Operator and involving in updating the Revenue Assurance checklist based on every update in the telecom system.
- Responsible for testing the Solution & design of the product by defining new test cases after reviewing the product design.
- Reviewing all enhancement amendments or changes proposed in to the network and proposing test cases based on the proposed amendments.
- Ensuring error free billing to all customers who used the services by performing billing validation, end to end reconciliation across switch, mediation system and billing system.
- Validating Credit card usage and charge back fraud
- Good experience in T-SQL like Views, Triggers, and Indexes to facilitate efficient security measures, auditing, and performance.
- Good experience in creating and using Temporary tables, Table Variables, and Derived Tables.
- Hands-on experience in using Ranking Functions, String Functions, Date Functions, and Aggregate Functions
- Used CTE’s and Joins to simplify complex queries involving multiple tables.
- Having good understanding and knowledge on POWER BI services for creating charts and dashboard
Timeline
Data Analytics Team Lead
LycaTech Services Private
12.2023 - Current
Data Analytics Lead
LycaTech Services Private
01.2021 - 11.2023
Senior Data Analytics
LycaTech Services Private
10.2016 - 12.2020
Revenue Assurance Analyst
Plintron
05.2014 - 09.2016
Master of Computer Application -
Anjalai Ammal Mahalingam Engineering College