VIGNESH R R
Bengaluru
Summary
Motivated Business Analyst with the technical expertise and business acumen necessary to translate business requirements and objectives into highly resilient and successful system solutions. Over 9+ years of experience in integrating, customizing, and maintaining the range of SAP products to suit business needs.
Overview
17
17
years of professional experience
Work History
SAP Business Analyst
Genpact
09.2022 - Current
- Collaborate with developers and subject matter experts to establish the technical vision and analyze gaps and trade offs between business requirements and systems capabilities
- Responsible for implementing Electronic Data Interchange (EDI) between Otsuka and it's customers and vendors
- Mapping of current processes and offer recommendations for improvement
- Conduct interviews with key business users to collect information on business processes and user requirements
- Lead the analysis, planning and implementation of projects
- Guide and support business users through the appropriate change management process for process improvements and system implementations
- Carried out quality assurance testing and provided feedback to developers
- Conduct end user training
SAP Implementation Consultant
Tech Mahindra
01.2021 - 08.2022
- Identified and reported system bugs to SAP development team
- Gathered and documented user and system requirements as it related to requested systems or process changes
- Carried out quality assurance testing and provided feedback to developers as needed throughout the change management process
- Primary contact to the Integration team ,where cross system are integrated to pass HR data and Procurement data
- Coordinated and assisted with user acceptance testing (UAT)
- Provide daily tier1/tier 2 level support for the SAP R/3 (ECC), SRM, and BW systems
- Promoted the use of best practices and methods related to all SAP systems and processes
SAP Senior Consultant
NTT DATA
11.2018 - 12.2019
- Established, implemented, and documented global release process for SAP Quality and Production systems
- Deployed and enforced standards for the release management process
- Coordinated and conducted scheduled release meetings
- Initiated the implementation of new fields and functionality within Remedy system to support SAP Release Management process
- Analyzed and evaluated complex business problems associated with the SAP system
- Assisted in developing SAP system procedures that are cost effective and meet user requirements
- Direct day-to-day liaison with business units regarding incidents and statuses
- Established and managed oversight and reporting of SLA metrics on daily, weekly, monthly basis
- Established and maintained relationship with all business groups regarding status of help desk tickets, resolution schedules, turnaround time
- Lead cross-functional teams to address business or systems issues
- Provided first level support for SAP production issues
SAP Specialist
L And T Infotech
07.2006 - 08.2019
- Provided first level support for SAP production issues related to the materials management module and escalated issues to functional teams as necessary
- Supported Materials Management (with Warehouse Management/Inventory Management) from both the end user and business process perspective
- Responsible for the integrity of Master Data in the SAP system (create, change, and maintain master data) for materials, bills of materials.
- Conducted training on new systems functionality and processes
- Trained end users in the use of applicable system modules
- Monitored and resolved IDOC errors
- Assisted in system upgrade/validation related projects
- Monitored and assisted in resolution of interface issues between systems
SAP ABAP Developer
NTT DATA And Capgemini
02.2014 - 11.2018
- Implemented SAP solution according to business requirement
- Troubleshoot software conflicts with SAP system
- Assisted end users with using transactions in the SAP system
- Effectively communicated technical information and procedures to non-technical end users
- Troubleshoot system problems in a timely manner with assistance for the functional teams if necessary
- Worked with various functional team and converted functional requirement to technical requirement and implemented technical solution for the same
Education
Bachelor of Engineering - Computer Science
Jansons Institute of Technology
Coimbatore05.2013
Skills
- Communication skills
- Proven Problem Solving skills
- Excellent Critical Thinking
- Quick Learner
- Multi-tasking While Prioritizing
- Relationship-Building skills
- Stakeholder Management
- Requirements Gathering
- SAP S/4 HANA
- Release Management and Change Management
- SAP Integration
- SAP ERP
Timeline
SAP Business Analyst
Genpact
09.2022 - Current
SAP Implementation Consultant
Tech Mahindra
01.2021 - 08.2022
SAP Senior Consultant
NTT DATA
11.2018 - 12.2019
SAP ABAP Developer
NTT DATA And Capgemini
02.2014 - 11.2018
SAP Specialist
L And T Infotech
07.2006 - 08.2019
Bachelor of Engineering - Computer Science
Jansons Institute of Technology
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