Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Vignesh R R

Chennai

Summary

Strategic and results-oriented Business Analyst with 15 years of experience driving transformation across banking and payments domains. Skilled in bridging business needs with technology solutions to deliver scalable, compliant, and customer-centric outcomes. Proven track record in stakeholder engagement, process improvement, and end-to-end project delivery.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Sr. Business Consultant

TEKsystems
Chennai
03.2025 - 12.2025
  • Client - NatWest Group, Chennai
  • Led end‑to‑end delivery governance by managing scope, timelines, risks, and dependencies across multiple payment‑platform initiatives, ensuring predictable and high‑quality releases
  • Coordinated cross‑functional delivery teams including engineering, QA, architecture, and product to drive alignment and remove blockers during sprints
  • Owned delivery roadmaps and ensured feature prioritization aligned with business value, regulatory commitments, and platform strategy
  • Monitored delivery KPIs such as velocity, throughput, defect leakage, and cycle time, enabling data‑driven improvements in team performance
  • Facilitated Agile ceremonies (PI planning, sprint planning, retrospectives, stand‑ups) to maintain delivery cadence and transparency
  • Managed stakeholder communication by providing structured status updates, risk assessments, and mitigation plans to senior leadership
  • Ensured compliance with NFRs (performance, scalability, resilience) by collaborating with platform engineering and architecture teams
  • Oversaw release readiness including UAT coordination, defect triage, deployment planning, and post‑release validation
  • Implemented continuous improvement practices to optimize delivery workflows, reduce bottlenecks, and enhance team collaboration
  • Managed vendor and partner teams to ensure timely delivery of integration components and adherence to contractual SLAs
  • Supported production stability by coordinating incident resolution, root‑cause analysis, and preventive action planning

Sr. Business Consultant

TEKsystems
Chennai
11.2024 - 02.2025
  • Client - SS&C Technologies
  • Understanding of FAST application, used for Direct Debit payment instructions across multiple Financial Institutions
  • Knowledge of CASS 8 mandate Regulations
  • Understanding of BACS and follow of payments through BACS
  • Understanding of ADDACS (Automated Direct Debit Amendment and Cancellation Service) and impact in CASS 8 Mandate Regulations
  • Participate in design and testing activities of FAST Application in accordance to new Regulatory changes

Sr. Business Analyst

Movate Technologies Private Limited
Chennai
08.2022 - 11.2024
  • Client - Anthology Inc.
  • Manage Projects, Developing Project plans and Monitoring Performance
  • Expertise in Preparing Functional Requirement Documents, Process flow diagrams, Data Diagram, Business Requirement Documents, Test Scenarios, Test Cases, Test Reports, and Defect Analysis Reports
  • Creating the BPM (Business Process Model) process flow diagrams
  • Expertise in creating wireframes in Figma
  • Expertise in using Azure DevOps service such as Azure boards and Test plans to plan work and collaborate on product development, built and deployment activities
  • Participate in design and testing activities, review code and participate in system implementations using Azure Devops
  • Managing and describing the Product Backlog that includes the epics, features, and user stories and define acceptance criteria
  • Identify, quantify, and document business process improvements
  • Execute SQL to extract data from different sources and presenting the data in an easily understandable way for the business process data flow design of each project documented
  • Document all data mapping and transformation processes in the functional design documents based on the business requirements
  • Develop business architecture using requirements such as scope, processes, alternatives, and risks
  • Implementation of REST API integrations and run test on API's
  • Providing production and staging environment technical support to clients to resolve issues, provide guidance, and validate new development to ensure proper functionality
  • Assist Quality Assurance technicians in creating test plans for accurate validation
  • Facilitate stakeholder elicitation workshops to develop High Level business requirements
  • Develop and document functional and non-functional detailed requirements
  • Work closely with design architects and operations teams to obtain requirement sign-off
  • Conduct post product launch evaluation to identify successful software features and find ways to improve on them
  • Assessing and understanding the customer's value
  • Creating a product roadmap and Incorporate feature requests into product roadmap
  • Set sprint goals and write acceptance tests
  • Plan releases and upgrades
  • Acts as an SME for the Stakeholders and other team members

Jr. Business Analyst

Equiniti India Private Limited
Chennai
11.2021 - 08.2022
  • Responsible for managing and implementing client business requirements for KYCnet product
  • Work with Stakeholders on requirements with the wireframes and create a Functional and Technical Specifications documents
  • Translate stakeholder requirements into different tangible deliverables such as functional specifications, user cases, user stories, workflow/process diagrams and data model diagrams
  • Analyze client's business requirements and processes through document analysis, interviews, workshops, and workflow analysis
  • Perform data Analysis, Data Mapping, Gap Analysis, Testing and Quality Assurance
  • Create tickets in JIRA to track progress of Product Development and Enhancement, assist Dev and QA teams in fixing bugs and configuration issues
  • Perform User Acceptance Test (UAT) and Non-Regression Test (NRT)
  • Coordinate end-to-end testing with the downstream and upstream applications to ensure the end-to-end flow
  • Deliver innovative solutions to clients complex KYC challenges using Agile methodology (Scrum)
  • Maintaining, Reviewing, and assigning the items in the Product Backlog
  • Review and approve end-user training materials for an application or process.

Lead Analyst

Equiniti India Private Limited
Chennai
05.2017 - 11.2021
  • Responsible for driving and coordinating all aspects of client on-boarding for corporate customers using systems such as KYCNET, Lexis Nexis, World Compliance
  • Experience across various bank products such as Loans (All type of loans), Mortgages, Savings, Pensions (State Pension, Company Pension and Personal Pensions)
  • Migrated KYC process from Equiniti KYC Netherland to Equiniti India
  • Hire, lead, develop and manage a KYC team of more than 25 members
  • Preparation and review of standard operating procedures
  • Manage and review the preparation of MIS, status reports for senior management and stakeholders
  • Measure team KPIs (daily, weekly and monthly) and plan capacity
  • Understand and manage training the team on regulatory compliance such as General Data Protection Regulation (GDPR), AML policies and Internal policies
  • Communicating with Business users, IT & Fund Accounting/Custody

Sr. Process Executive

Royal Bank of Scotland Private Limited
Chennai
06.2010 - 11.2016
  • Customer Engagement and Stakeholder management across various products with the bank (like - Loans, Credit card, Pensions, Mortgages, Insurance)
  • Documentation Specialist and Subject Matter Expert for corporate account opening, account closure & electronic banking
  • Good knowledge about Bank Payments/SWIFT messages - Bank Transfer and Customer Transfer
  • Initiate SWIFT payment messages and payment transfer for the customers/stakeholders as per requirements
  • Validate process documentation for the application or process
  • On-Boarding of SEPA products into Banking systems
  • Analyze client's business requirements and processes through document analysis, interviews, workshops, and workflow analysis.

Education

MBA - Business Management

Loyola Institute of Business Administration (LIBA)
Chennai
09-2013

Bachelor of Commerce - General

Loyola College
Chennai
04-2010

Skills

  • Project Management
  • Business process model
  • Risk Management
  • Stakeholder engagement
  • Business requirements
  • Data integration
  • Delivery Management
  • Change Management

Certification

  • Project Management Professional (PMP), Project Management Institute, 2023
  • Certified Scrum Master (CSM), Scrum Alliance, 2022
  • Post Graduate Program in Data Science and Business Analytics, Great Lakes, and Texas McCombs, 2021
  • Advanced Program in Human Resource Management, Indian Institutes of Management (IIM), Lucknow, 2015

Timeline

Sr. Business Consultant

TEKsystems
03.2025 - 12.2025

Sr. Business Consultant

TEKsystems
11.2024 - 02.2025

Sr. Business Analyst

Movate Technologies Private Limited
08.2022 - 11.2024

Jr. Business Analyst

Equiniti India Private Limited
11.2021 - 08.2022

Lead Analyst

Equiniti India Private Limited
05.2017 - 11.2021

Sr. Process Executive

Royal Bank of Scotland Private Limited
06.2010 - 11.2016

MBA - Business Management

Loyola Institute of Business Administration (LIBA)

Bachelor of Commerce - General

Loyola College
Vignesh R R