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VIGNESH S
RETAIL STORE MANAGER
Bengaluru,KA
Summary
Experienced Store Manager with well-versed in areas of operations, training, driving staffs and inventory management. Organized and analytical problem-solver skilled in resolving challenges to meet business demands.
Overview
5
5
Languages
5
5
years of post-secondary education
7
7
years of professional experience
Work History
Retail Store Manager
BATA INDIA LTD
Bangalore, Karnataka
06.2019 - Current
- Cash management
- Inventory management
- Executing stock regrouping
- Organizing and execution of store-on-wheels
- Recruiting, training, supervising and appraising staff
- Driving store Key Performance indicators
- Store safety and maintenance
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Expense control
- Driving bata Omni channel for 15 stores
- Organizing team meetings and review performances
- Preparing promotional materials and displays
- Liaising with head office
Shift Manager
TACO BELL INDIA
Bangalore, Karnataka
10.2018 - 05.2019
- Team training and Management
- Delegating tasks to restaurant staff and supervising their performance
- Managing party orders
- Maintaining a fully-stocked inventory and ordering food supplies
- Utilities control
- Open or close the restaurant (when responsible for the first or last shift)
- Inform the next Shift Manager about pending tasks
- Report maintenance and training needs
- Balance the cash register at the end of the shift
- Achieving desirable food-safety, mystery and finance audits results
- Food wastage control.
- Ensuring best customer service.
Guest Relations Executive
TACO BELL INDIA
Bangalore, Karnataka
03.2017 - 09.2018
- Front office management
- Ensuring order accuracy and good feedbacks from customer
- Cashier
- Managing customer complaints
- Speed of service
- Ensuring cleanliness
Application Engineer
MeaTech Solutions LLP
Bangalore, Karnataka
08.2013 - 01.2016
- Data loggers and atmospheric sensors installation
- Preparing service reports
- Customer technical support
- Loggernet programming of data loggers
- Service and maintenance
Education
Bachelor of Engineering - Electrical, Electronics Engineering Technologies
Anna University
Chennai 06.2009 - 05.2013
Post Graduate Diploma Distance Learning - Operations Management
Narsee Monjee Institute of Management Studies
Mumbai 09.2020 - Current
Skills
Documentation expertise
Point of Sale systems
Stock management
Employee scheduling
Coaching and mentoring
Delegation
Staff training/development
Recruitment
Business Development
Accomplishments
- Promoted to Shift Manager in only 1 year
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Used Tableau software for cluster's omni sales
- Driving and achieving Bata Omni business of 15 stores (Omni channel - store home delivery facility for customers)
- Implementation and execution of Store-on -wheels
- Reduced store Expenses
Software
Tableau Software
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Post Graduate Diploma Distance Learning - Operations Management
Narsee Monjee Institute of Management Studies
09.2020 - Current
Retail Store Manager
BATA INDIA LTD
06.2019 - Current
Shift Manager
TACO BELL INDIA
10.2018 - 05.2019
Guest Relations Executive
TACO BELL INDIA
03.2017 - 09.2018
Application Engineer
MeaTech Solutions LLP
08.2013 - 01.2016
Bachelor of Engineering - Electrical, Electronics Engineering Technologies
Anna University
06.2009 - 05.2013