Summary
Overview
Work History
Education
Skills
Websites
Certification
Industries Worked
Locations Worked
Hrms Lms Erp
Crm Others
Training Programs
Targeting Assignments
Personal Information
Accomplishments
Additional Information
Gardening, Cooking, Cycling, Pet Lover
Work Availability
Timeline
Hi, I’m

VIGNESH SANGA

HRBP
Hyderabad
VIGNESH SANGA

Summary

Six Sigma GB Certified Professional with over 18 years of rich experience in staying customer focused on metric driven environment and partnering with C level executives to make the organization ready for certification levels.

Passionate about driving end-to-end Global HR & Learning including Performance Management (360-Deg, 9Box, OKR), LMS-Success Factors, R&R, Employee Engagement and Attrition Analysis in a multi-cultural environment.

A natural leader exhibiting excellence in leading & driving process improvement work streams in organizations driving a culture of innovation ensuring maximum operational efficiency and develop people leaders for Brand Building.

Lead & directed strategic business development with key focus on profitability & increase in productivity with effective Employee Engagement activities thereby boosting job satisfaction and employee morale to support retention.

Change Management; Delivered tangible business benefits (ROI) by driving closures on actions listed down after designing, deploying, collecting feedback, and evaluating Exit, Training, and Employee Engagement Surveys.

Resourceful in striking strategic coordination with all involved BUs, formulate long term strategic plans for the BU HR Function based on business priorities and ensure all HR processes are aligned to the same for APAC, EMEA & US.

An enterprising leader with competencies in managing teams to work in sync with the corporate set parameters & motivate them to achieve the assigned targets with enhanced learning experience thus meeting and exceeding ROI.

A Champion in bringing culture change thus fostering teamwork and diversity. A perfect yardstick accelerating growth.

A promoter of EAP (Employee Assistance Prog.) & CSR (Corporate Social Responsibility) to ensure perfect wellbeing & happiness of our employees/society thus making HR function as an enabler rather than an administrator.

Have a burning desire to do good with clear corporate policies regarding social issues & programs to actively document changes at our facilities to ensure money & resources are used as intended to lead a cleaner, safer world.

Overview

24
years of professional experience
2
Certificates
6
Languages
9
years of post-secondary education

Work History

Savantis Solutions India Pvt. Ltd.
HYDERABAD, Telangana

Global HR Head (HRBP Role)
09.2019 - 04.2023

Job overview

  • Lead the HR operations globally in a highly matrix environment, partnered with Leadership team, strategically managed org communications, built & streamlined HR & Learning processes including BGC/BGV for pre & post employment.
  • Managed a Team of ER Executives, a Team of HR Executives and Admin & Facility team.
  • Prepared & shared HR metrics with leadership team monthly, recommended HR & Learning strategies based on quarterly employee satisfaction (E-Sat) surveys, Training feedback, Learning needs from annual appraisal reports.
  • Lead Learning Operations, Conducted NHO (Orientation) sessions, Exit discussions and skip level meetings globally and shared findings from attrition analysis with recommendations of appropriate actions in monthly HR reporting.
  • Designed, deployed, and collected feedback on Quarterly E-Sat surveys, Exit surveys, Training surveys, etc. and identified 3 key areas to work upon every quarter with recommendations from LT to enhance employee experience.
  • Lead TA team: Carried out workforce/capacity planning to ensure availability of resources by filling gaps timely with top talent by collaborating with BU heads. Organized, lead, and supported campus recruitments, bulk/mass hiring.
  • Collaborated with senior management for crafting the organization’s vision & strategy, organized Town hall.
  • PMS expert: Enhanced annual Performance review process and mentored Managers on the efficient usage of the review process and coached them on handling sensitive/difficult discussions for positive employee relations.
  • Conducted & drove Mid-Year & Annual Reviews & shared reports at the end of the cycle to focus on strategic areas.
  • Reviewed, updated and published employee policies & procedures and conducted behavioral sessions to ensure equality in work environment and compliance to diversity, equity, and inclusion (DEI). Drove annual completions.
  • Designed annual learning calendar and took ILT sessions annually including Workplace Harassment, Business-Code of Conduct, Business-Conflict of Interest & Data Privacy policy for all employees globally and tracked & drove completions.
  • Executed Competency Planning by defining Team Skill Matrix and assisted managers to overcome skill gaps within the team– (PLAN-DO-CHECK-ACT approach). Created & documented JDs at all levels. Managed Contracts.
  • Conducted monthly Share-2-Shine sessions for knowledge sharing. Also shared peer talents to engage employees.
  • EWS Plan : Designed & implemented IDP (live) and supported managers to efficiently use it monthly in one-on-ones.
  • Established R&R Committee, communicated & conducted R&R process end to end with award distribution Q-wise.
  • Designed individual metrics score cards and implemented performance linked incentive structure & R&R Program.
  • Defined people structure. Defined & brought awareness on Career Mapping mechanism, ensured proper Succession Planning as part of annual appraisal process thereby creating a ready pool of available talent annually.
  • Handled & documented grievances, PIP cases on performances & behaviors both, Show-Cause notice, Warning letters, etc.
  • Formed Women’s Committee and empowered them to lead and address issues and defined escalation matrix.
  • Served as the face of HR, speaking at events/conferences as required to increase employer brand presence by talking about the roadmap and company success stories. Supported Organizational change initiatives.
  • Own & manage employee portal to ensure happy employee experience in all interactions & drove high performing culture.
  • Drove adoption of technology in HR by automating Leave management, LMS, PMS, Surveys, On/Off-boarding, HR Reporting.
  • Conduct regular HR audits to ensure compliance with policies, procedures, systems and proper documentation.
  • Conducted/Drove 5 min daily standup exercises to help stretch-out to rejuvenate & refresh employees on floor.
  • CSR : Promoted Art by Initiating & implementing Studio/Gallery to raise funds from exhibition sale for social cause.
  • CSR : Introduced & implemented Green Commute policy for employees. Organized Medicine & Cloth donation Camps.

Exceed Management Pvt. Ltd. (Softpath Systems LLC)
HYDERABAD, Telangana

HR Manager (HRBP Role)
11.2017 - 08.2019

Job overview

  • Worked closely with CEO and LT in streamlining HR processes & Learning operations. Defined SOPs & P-Maps.
  • Prepared Training content on mandatory HR topics, prepared global training calendar & conducted sessions in batches.
  • Conducted sessions on Lean, NHO-induction/orientation etc., Rolled out participant survey & shared survey report w/LT.
  • Handled grievances, Conducted & documented investigations. Took necessary disciplinary actions/managed conflicts.
  • Designed/Reviewed HR policies and drive implementation. Survey process expert. Identified & mentored Lean projects.
     Formed & Lead EEC-Employee Engagement Committee, Lead Friday Fun, Prepared annual Event planner with budget.
  • Conducted Employee Classification exercise and mapped in HRIS tool; Defined HR Technology Roadmap; organise Town Hall.
  • Conducted awareness sessions on Career Tracking & Succession Planning department wise on a regular basis. Defined JDs.
  • Formed a sports team and organized annual Box cricket for equal participation with respect to gender diversity.
  • Managed Org communications with guidance from LT. Organized, lead, and supported campus recruitments.
  • Designed individual metrics score cards and implemented performance linked incentive structure & R&R Program.
  • Own & manage employee portal to ensure happy employee experience in all interactions & drove high performing culture.
  • Designed and implemented HRIS including LMS, PMS, Staffing, Survey module, On/Off-boarding, Reporting and Analytics.

Educational Institutions
Hyderabad, Telangana

Freelancer consultant
05.2016 - 10.2017

Job overview

  • Served as educational consultant in Hyderabad & Bangalore and enhanced parent & student experience.
  • Improvised the administration process and learning curriculum & teaching methodologies for educational institutions.
  • Strategized Digital Marketing, Designed A/V and print media & Ad coverage for campaigns for educational institutions.

Honeywell International Ltd.
Bengaluru, Karnataka

Team Leader-HRS Global Operations (Assistant Manager)
09.2006 - 04.2016

Job overview

  • Role 1 : Team Leader-HRS Global Operations (Assistant Manager)
    Hat 1 : Implemented and drove Six Sigma Process Improvement teams as a Steering Committee rockstar of HOS.
    (Gemba, Kaizen, Skill Matrix, Visual Management, Waste Management, Tier Accountability, HSE, RPS, PER, LSW, VSM, BIQ).
  • Hat 2 : Lead the Learning GBO Team (Honeywell)
    * Provided Tier 2 & Tier 3 support on the LMS tool to employees & managers with measures for training effectiveness.
    * Created and implemented L&D plan for different BUs in alignment with the organization's L&D strategy.
    * Monitored the performance & stability of learning content in the LMS tool for over 1 Lac trainings (ILT & Virtual).
    * Reviewed the all-training report quarterly in LMS for data clean up and corrections or ownerships for orphaned courses.
    * Performed periodic audits to ensure adherence to Honeywell Learning Policies & Procedures for all Trainings.
    o Assessed BU-wise Learning calendar before getting published in the Honeywell LMS tool.
    o Monitored Training survey deployments, assessed feedback report and proposed action plans to CoEs/Owner.
    o Conducted and participated in UAT sessions for every system upgrade or patch release and reported observations.
  • Role 2 : SME Lead for Global HR Applications Support Contact Center Team (GHAS CC)
    * Handled & troubleshooted the issues & inquiries on HR applications received from employees via calls & emails.
    * Analysed enhancement requirements and prepared BRD with customization & specifications for HR Applications.
    * Supervised performance of PeopleSoft application for all regional instances (US, EMEA, APAC, LA).
    * Monitored Siebel CRM (administrator) with efficient workload sharing and queue management for 99.99% TAT and FCR.
    * Guided the PMS process globally and monitored & reported completion status of annual appraisal forms to LT.
    * Designed and submitted individual performance (metrics) dashboards, IDP, MRR (Resource Planning, Succession Planning), EWS, monthly team scorecards, application performance report, and more.
    * Discussed with HRIT, OD&L & CoEs fortnightly on UAT, potential security & tool performance issues & user experiences.
    * Timely review/updating of SOP, SIPOC, FMEA, Process Mapping and other process documents and ensured adherence.
    * Performed analysis on transactions processed to gauge performance levels with respect to capacity and improve OEF.
    * Ensured training plans are in place to meet gaps in team’s Skill Matrix thus focusing on proper dissipation of knowledge.
    * Implemented Poka Yoke / mistake proofing to ensure BIQ (Built-in-Quality) within processes.
    * Tracked CTQs from time to time and drove process improvements by establishing TTIs graphically.
    * Conduct RCAs on errors or defects identified during audits or reported by employees and drive closures on corrective, preventive and containment actions.
    * Participated in annual GCP planning and supported in conducting & driving GCP process to meet org. deadlines.

Mphasis (BPO)
Bengaluru, Karnataka

Sr. Customer Service Executive
03.2003 - 08.2006

Job overview

  • Inbound and Outbound, Calls, Emails and Chat international support, including Transactional processing.
  • US, UK and Australia Credit card Customer Service, Credit Card sales, Credit Card BT and BFSI services (Non-IT).
  • US Federal Social benefits account administration and Customer Service.
  • Most preferred R&R leader, initiating and organizing various floor activities and keeping the floor charged.
  • Organized other events including festive celebrations and focused on exceeding employee expectations on enjoyment.

V-Can Sysems Ltd.
HYDERABAD, Telangana

Hyper-Media Executive
04.2002 - 01.2003

Job overview

  • Learn and earn scheme. Model hunting & shortlisting as per product and Ad, coordinated for Video shooting and still photography. Audio and Video recording in audio studios, A/V editing in digital studios as per client requirements.
  • Got trained in Print media and supported in designing visuals for products like edible oil, international branded garments, and marketing materials like danglers, pamphlets, brochures for schools & educational institutions.
  • Active volunteer in the making of a 25 mins. profile video for admission booklet insert for SNIST, Hyd.
  • Active volunteer in the making of 120 seconds theatre commercial for Healthy Heart cooking oil.
  • Got trained in 3D animation and supported in creating basic animation ads for cable TV.

CMC Ltd. (a TCS Company)
Mumbai, Maharashtra

Project Assignee
01.1999 - 08.2001

Job overview

  • Facility Management Projects with CMC :
     ONGC Offshore Project (CMMS onsite S/w & H/w support) – Juhu, Bombay High.
     PGCIL (Power grid Project-Onsite System Maintenance) – Gujarat Electricity Board, Baroda.

Education

ICFAI
Bengaluru

MBA from Human Resources Management
01.2014 - 01.2016

TAPMI
Koramangla, Bengaluru

(PGPGM) Corporate Program in Business Management from Human Resources Management
08.2004 - 08.2006

R D National College (Mumbai University)
Mumbai

Bachelor of Science from Chemistry
06.1994 - 04.1998

K C College of Mngt. Studies (Mumbai University)
Mumbai, India

Diploma in Computer & Software Applications from Computer Software And Media Applications
04.1995 - 10.1996

Skills

Create & deploy learning/E-Sat surveysundefined

Certification

Six Sigma Green Belt Certified, from Honeywell Technology Solutions Ltd., Bangalore

Industries Worked

  • Media
  • Oil & Gas
  • BPO/RPO
  • IT Sol. & Cons.
  • Banking
  • Education
  • Manufacturing

Locations Worked

  • Mumbai
  • Baroda
  • Hyderabad
  • Bangalore

Hrms Lms Erp

  • PeopleSoft
  • Oracle-HCM
  • Workday
  • Keka
  • EasyHR
  • Zoho
  • Darwinbox
  • Spine HR
  • Success Factors
  • Saba

Crm Others

  • Siebel
  • Salesforce
  • Hiring Gateway
  • Taleo (Staffing)
  • CRR & OFCCP

Training Programs

  • LEAD (Leadership Excellence And Development program)
  • PET (Personal Effectiveness Training)
  • HR-Functional Domains
  • HR Learning Series (TM, OEF, OD&L, One Country HR Model)
  • High Impact & Effective Business Communication & Presentation
  • SFS (Supervision for Success)
  • Interviewing Skills
  • Negotiation & Influencing Skills
  • Effective Edge (MS Outlook)
  • POSH, EHS, OSHA
  • Gemba
  • Kaizen
  • Skill Matrix
  • Visual Management
  • Waste Management
  • Tier Accountability
  • HSE
  • RPS
  • PER
  • LSW
  • VSM
  • BIQ

Targeting Assignments

  • HR OPERATIONS
  • HRBP
  • EMPLOYEE ENGAGEMENT/EXPERIENCE
  • KAIZEN
  • OD&L
  • LMS-SF
  • PMS
  • STAKEHOLDER MANAGEMENT
  • BRAND BUILDING
  • CSR
  • TALENT MANAGEMENT
  • SUCCESSSION PLANNING
  • CAREER TRACKING

Personal Information

Date of Birth: 11/1975

Accomplishments

1.] Implemented in-house HRIS system in 2 organisations working with in-house S/w developers by providing them tool designs and documented/formatted inputs and drove technology in HR by automating all HR processes including appropriate auto notifications for all stakeholders. This engaged employees to stay connected with Company policies, seamless org communications both upwards and downwards, enhanced employee experience including HR touch points, provided timely efficient HR Analytics for monthly reporting to Leadership Team with recommended actions. Also implemented HRIS (on-premises model) in another company.

2.] Employee & Candidate experience : Designed, Proposed, Implemented and Drove R&R Program including quarterly awards system and monthly Certification distribution ritual during Fun-Fridays. Reviewed & updated Employee Handbook and conducted sessions on various policies regularly, implemented Green commute Policy, Bereavement & Paternity Leave policy, IJP Policy, R&R policy. Ensured smooth on/off boarding with proper exit management by conducting exit interviews and exit surveys. Designed a Candidate management process and automated it with the help of in-house S/w engineers & implemented it to provide instant response/updates to them and also create a ready pool of available talent for future requirements.

3.] Designed, Created and implemented online Survey forms and deployed quarterly resulting in achieving an E-Sat score with feedback comments and recommended actions. Focussed on the top three feedbacks every quarter by consulting with Leadership to bring substantial improvements aiming to raise the E-sat score in the upcoming quarter. Established robust controls in various employee touch-points with HR through HR process reengineering and continuous process improvements.

4] Talent management : Introduced and implemented an effective & robust PMS process to ensure assessment reports assist management in deriving next actions on Learning requirements, actions for Top/Mid/Bottom performers, identify High Potentials and Introduced & implemented Career Tracking and Succession Planning mechanism. Introduced and implemented Skill Matrix for Competency Building and Training plans to fill skill gaps. Defined and implemented Metrics management System, Individual/Team Score cards, IDP & PIP system.

Additional Information

I am available to join immediately. I am flexible with work location and business travel..

Gardening, Cooking, Cycling, Pet Lover

I love to cook for my friends and family.

Availability
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Timeline

Global HR Head (HRBP Role)

Savantis Solutions India Pvt. Ltd.
09.2019 - 04.2023

HR Manager (HRBP Role)

Exceed Management Pvt. Ltd. (Softpath Systems LLC)
11.2017 - 08.2019

Freelancer consultant

Educational Institutions
05.2016 - 10.2017

ICFAI

MBA from Human Resources Management
01.2014 - 01.2016

Team Leader-HRS Global Operations (Assistant Manager)

Honeywell International Ltd.
09.2006 - 04.2016

TAPMI

(PGPGM) Corporate Program in Business Management from Human Resources Management
08.2004 - 08.2006

Sr. Customer Service Executive

Mphasis (BPO)
03.2003 - 08.2006

Hyper-Media Executive

V-Can Sysems Ltd.
04.2002 - 01.2003

Project Assignee

CMC Ltd. (a TCS Company)
01.1999 - 08.2001

K C College of Mngt. Studies (Mumbai University)

Diploma in Computer & Software Applications from Computer Software And Media Applications
04.1995 - 10.1996

R D National College (Mumbai University)

Bachelor of Science from Chemistry
06.1994 - 04.1998
VIGNESH SANGAHRBP