Supervised daily terminal operations at Trichy International Airport.
Assisted terminal managers in day today tasks.
Coordinated for all VIP/VVIP movements and Liaised with airline representatives to facilitate smooth operations for ensuring their hassel free movements.
Managed passenger flow and maintained efficient check-in and check-out processes.
Coordinated staff schedules to ensure adequate coverage during peak hours.
Assisted in resolving passenger inquiries and complaints effectively.
Conducted regular inspections of terminal facilities for cleanliness and safety.
Education
MBA - Operations Management
ALAGAPPA UNIVERSITY
Karaikudi
08.2019 - 10.2021
Bachelor of Engineering - Mechanical Engineering
Dhanalakshmi Srinivasan Institute of Technology
Trichy
06.2013 - 07.2017
SRI JEYENDRA SWAMIGAL SILVER JUBLEE MATRIC HIGHER SECONDARY
Tirunelveli
Skills
Terminal operations
Passenger flow management
VIP/VVIP coordination
Customer service
Airline liaison
Facility inspections
Complaint resolution
Emergency response
Operations management
Languages
Tamil
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Certification
Completed MBA in operations management
Accomplishments
Recieved best employee award certificate for four times since from Airport director, Trichy international airport
Timeline
Terminal Supervisor
Trichy international airport
10.2020 - Current
MBA - Operations Management
ALAGAPPA UNIVERSITY
08.2019 - 10.2021
Bachelor of Engineering - Mechanical Engineering
Dhanalakshmi Srinivasan Institute of Technology
06.2013 - 07.2017
SRI JEYENDRA SWAMIGAL SILVER JUBLEE MATRIC HIGHER SECONDARY