

Results-driven Business Process Consultant with 6+ years of experience supporting cloud-based enterprise applications, CRM, and ERP systems. Strong functional expertise in Oracle
Fusion Cloud and hands-on knowledge of Salesforce CRM (Sales Cloud and Service Cloud). Seeking roles as Salesforce Functional Consultant, Business Analyst, or Oracle Fusion Functional Consultant.
Expertise in technical operation and customer support
Salesforce CRM
Oracle Fusion Cloud
User Acceptance Testing
Knowledge in SQL
Results-oriented
CRM & ERP Systems Support and Process Improvement
Cross- functional Collaboration
Customer Focus
Team Collaboration
Accountability and Ownership
Analytical Thinking
Adaptability