Vignesh Venkatraman
Chennai
Summary
Experienced Hotel Administrator with a strong background in hospitality management. Expertise in team building, staff development, revenue optimization, and strategic planning. Developed and implemented strategies to enhance operational efficiency, drive business growth, and improve guest satisfaction.
Overview
18
18
years of professional experience
Work History
Hotel Manager
IHG Hotels and Resorts
08.2024 - Current
Operations Manager
Saaral Resort by Crossway
03.2023 - 06.2024
Hotel Manager
Bloom Hotels Group
12.2021 - 12.2022
Chief Concierge Promoted as Front Office and Holiday Activities Manager
Sterling Resorts Private Limited
09.2018 - 06.2021
Concierge Manager
The Leela Palaces Hotels and Resorts
08.2016 - 07.2018
Chief Concierge
Intercontinental Hotels Group
08.2015 - 04.2016
Chief Concierge
Indian Hospitality Company Limited (Taj Group)
05.2015 - 08.2015
Front Office Supervisor Promoted as Concierge Executive
The Leela Palaces Hotels and Resorts
09.2012 - 05.2015
Front Office Assistant Promoted as Front Office Supervisor
Oberoi Group of Hotels and Resorts
06.2008 - 04.2012
Education
Diploma in Catering And Hotel Management - Catering and Hotel Management
SRM University
SRM Institute Of Hotel Management And Catering Skills
- Hotel operations
- Rooms division management
- Guest services management
- Guest relations
- Guest accommodations
- Customer experience
- Service Delivery
- Operational Management
- Operational efficiency
- Hospitality
- Budgeting
- Vendor management
- Vendor & Budget Control
- Strategic planning
- Revenue optimization
- Market analysis
- Performance management
- Property management systems
- Culinary management
- Staff training
- Leadership by Example
- Teamwork and leadership
- Conflict resolution
- Hospitality
- Culinary management
- Revenue optimization
- Teamwork and leadership
Websites
Personal Information
Hobbies and Interests
Gaming Enthusiast: Passionate about gaming with a focus on Strategy and Management Games. Demonstrated ability to strategize, problem-solve, and collaborate within virtual environments., Cricket Player: Active participant in cricket leagues or local teams, fostering teamwork, strategic thinking, and dedication to fitness and sportsmanship., Racing Enthusiast: Enjoys the thrill and precision of racing activities, showcasing a commitment to high-performance endeavors and a passion for speed, strategy, and competition.
Languages
- English
- Tamil
- Telugu
- Hindi
- Kannada
- Malayalam
References
References available upon request
Accomplishments
- Golden Key Concierge, Les Clefs d'Or - August 2015
- National Vice President, Les Clefs d'Or India - 2018 - 2020
- Nominated for General Manager of the Year - South India, Aahar Ways Awards 2023
Languages
Tamil
First Language
English
Proficient
C2
Hindi
Upper Intermediate
B2
Telugu
Beginner
A1
Timeline
Hotel Manager
IHG Hotels and Resorts
08.2024 - Current
Operations Manager
Saaral Resort by Crossway
03.2023 - 06.2024
Hotel Manager
Bloom Hotels Group
12.2021 - 12.2022
Chief Concierge Promoted as Front Office and Holiday Activities Manager
Sterling Resorts Private Limited
09.2018 - 06.2021
Concierge Manager
The Leela Palaces Hotels and Resorts
08.2016 - 07.2018
Chief Concierge
Intercontinental Hotels Group
08.2015 - 04.2016
Chief Concierge
Indian Hospitality Company Limited (Taj Group)
05.2015 - 08.2015
Front Office Supervisor Promoted as Concierge Executive
The Leela Palaces Hotels and Resorts
09.2012 - 05.2015
Front Office Assistant Promoted as Front Office Supervisor
Oberoi Group of Hotels and Resorts
06.2008 - 04.2012
Diploma in Catering And Hotel Management - Catering and Hotel Management
SRM University