Vignesh Yadav
Mumbai
Summary
With a rich professional background at renowned companies such as Ajio, Wipro, Reliance Jio, Max Life Insurance, and Centillion Networks, I have honed my skills across diverse roles and responsibilities. This journey has equipped me with valuable experience and expertise, essential for excelling in the corporate landscape.
Overview
7
7
years of professional experience
Work History
Trainee Engineer
Centillion Networks
06.2024 - 11.2024
- Performed geographic data analysis for BeeXact, leveraging ArcGIS capabilities.
- Executed data annotation tasks to enhance GIS projects for BeeXact.
- Collaborated with colleagues to complete projects by exploring maps and other data to find patterns and correlations between features.
- Analysed spatial data using GIS software to support urban planning and infrastructure projects.
Agency Development Manager
Max Life Insurance
10.2023 - 03.2024
- Formed and guided a high-performing team of professionals, propelling business growth and success.
- Fostered robust business relationships with team members, enhancing collaboration and productivity.
- Executed impactful strategies for utilizing internal talent, generating cost savings, and enhancing business efficiency.
B2B Sales Executive
Ajio Life
01.2022 - 09.2023
- Developed focused B2B marketing strategy yielding 30% rise in lead generation and 20% sales revenue growth.
- Optimised onboarding process for new B2B clients, decreasing time to account activation by 25%.
- Engineered and implemented a high-impact email marketing campaign, achieving 15% rise in client engagement and conversions.
Chat Support Executive
Reliance Jio
06.2019 - 01.2022
- Manage live chat communication with customers to promptly resolve their issues.
- Utilise effective communication skills to address customer inquiries and provide timely solutions via chat.
- Worked in the Chat and Email team. Also handled international customers and ensured that every customer's issue is resolved and that they are able to use all the services to their fullest potential.
Chat Support Executive
Wipro
01.2018 - 05.2019
- Managed live chat interactions to effectively resolve customer concerns.
- Handled multiple chat sessions simultaneously, maintaining high-quality service standards under pressure.
- Managed live chat inquiries, providing timely and accurate responses to customer queries to enhance satisfaction levels.
Education
Bachelor of Science - Information Technology
Chandrabhan Sharma College
Mumbai01-2017
Skills
- Geographic data analysis
- Project management
- Data analysis
- ArcGIS software
- Spatial data analytics
- Data annotation techniques
- Urban planning support
- Customer relationship management
- Business strategy development
- Team leadership
- B2B marketing strategy
- Problem solving
- Effective communication
- Communication skills
- Proactive learner
- Leadership qualities
- Client engagement
Affiliations
- Treaking
- Football
- Cricket (won Best Bowler award at College)
- Singing (won 2nd place at college fest)
- Fitness
- Travelling (till now I have travelled Maharashtra, Gujarat, Rajasthan, UP, Punjab, Manali, Karnataka (especially Coorg), Goa, and a few more places
Languages
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Marathi
Advanced (C1)
C1
Timeline
Trainee Engineer
Centillion Networks
06.2024 - 11.2024
Agency Development Manager
Max Life Insurance
10.2023 - 03.2024
B2B Sales Executive
Ajio Life
01.2022 - 09.2023
Chat Support Executive
Reliance Jio
06.2019 - 01.2022
Chat Support Executive
Wipro
01.2018 - 05.2019
Bachelor of Science - Information Technology
Chandrabhan Sharma College