Summary
Overview
Work History
Education
Skills
Certification
Timeline
Pega PDN Id
Generic

Vigneshh Mohan

Software Developer
Bengaluru

Summary

Pega Senior System Architect (CSA & CSSA certified) with 3.11+ years of IT experience, including 3+ years of hands-on experience in Pega PRPC / Pega Infinity (8.4–8.8). Strong expertise in Telecom domain workflow solutions, integrations, SLA-driven case management, and Agile delivery.

Overview

4
4
years of professional experience
2
2
Certifications
3
3
Languages

Work History

Senior Pega Developer

Tech Mahindra Ltd
09.2024 - Current

Project: ICAP (In-Country Access Provisioning)

  • Developed end-to-end customer onboarding workflows across multiple regions.
  • Integrated Pega with MySD using Apigee and REST services.
  • Configured SLAs, routing, decision rules, dashboards, and reports.
  • Replaced legacy systems for France, Germany, and LATAM regions.
  • Participated in Agile sprints, UAT, and production support.

Software Developer

Tech Mahindra Ltd
11.2023 - 09.2024

Project: Centralized Task Management.

  • Developed a centralized task management application to unify the tracking and management of manual tasks across multiple order management systems (Salesforce, ServiceNow, Ciena Blue Planet, VISIT).
  • Integrated real-time task updates using SCS and Kafka.
  • Improved SLA adherence through automation and escalation logic.
  • Enhanced UI dashboards for operational visibility.

Software Engineer

Tech Mahindra Ltd
02.2022 - 09.2023

Project: AIB (Agile Integration Broker)

  • AIB is pure orchestration, a partial service fulfillment concept.
  • An order is a request to be serviced and processed. The order requested by the customer is sent to AIB through the customer order relationship; this order is called the Customer Order.
  • Once the order is passed to AIB, it is then decomposed into a specified number of tasks called Fulfillment Order. This process of decomposing is called orchestration.
  • Worked as a Developer, providing application-based support for Agile delivery.

Education

B.E. - Mechanical Engineering

Anna University
Salem, India
04-2018

Skills

Pega PRPC expertise: versions 84, 86, 88

Certification

Certified Pega System Architect

Timeline

Certified Pega Senior System Architect

05-2025

Senior Pega Developer

Tech Mahindra Ltd
09.2024 - Current

Software Developer

Tech Mahindra Ltd
11.2023 - 09.2024

Certified Pega System Architect

10-2023

Software Engineer

Tech Mahindra Ltd
02.2022 - 09.2023

B.E. - Mechanical Engineering

Anna University

Pega PDN Id

 Vigneshh_Mohan 

Vigneshh MohanSoftware Developer