Technical Lead skilled in conducting research and Solution oriented and hands on technical utility player in analyzing the details of the product and provide Quality Assurance to the product. Proficient in collaborating with team members and clients to identify opportunities for improvement and develop effective solutions. Detail-oriented and organized, with excellent communication skills and a proactive approach to problem-solving.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Consultant (Client-Bank XXXX)
Tata consultancy services
Chennai
06.2022 - Current
Senior Software QA tester for a client with full system development lifecycle experience, including designing, developing, and implementing test plans, test cases, and test processes, fueling swift corrective actions, significant time savings, and fault-free audits.
Hands-on technology professional accustomed to working in complex, project-based environments. Multifaceted experience in QA software testing, software development, and acceptance testing.
Backed by strong credentials, including an Adobe Expert analytics certificate, agile methodologies, and monitoring tools; and cross-platform skills in Windows.
Created and executed automated software test plans, cases, and scripts to uncover, identify, and document software problems and their causes.
Leading a team of six members from different organizations and time zones through hybrid agile project management.
Conducted formal and informal product design reviews throughout the software development lifecycle to provide input on functional requirements, product designs, schedules, and potential issues.
Documented software defects using a bug tracking system and reported defects involving program functionality, output, online screen, and content to software developers.
Delivered thorough QA testing reports that determined product quality and release readiness.
Designed and implemented automated testing tools and programs addressing areas including database impacts, software scenarios, regression testing, negative testing, error/bug retests, and usability.
Senior Associate
EMIS Health
Chennai
12.2016 - 06.2022
Involved in feasibility study of Application.
Involved in test case design by referring to business requirement documents and UI.
Involved in the preparation of test data. Involved in the test planning and test case design.
Involved in reporting and tracking defects. Fluent in creating tasks and bugs, and ensuring quality and defect-free deliverables.
Worked collaboratively with development and business groups for product releases.
Facilitate daily stand-up calls and Sprint Ceremonies as a Scrum Master.
Ensuring the given requirements have been carried out during the SDLC.
Good expertise in automating Front-End Testing using Selenium Web drivers, Core Java, and Cucumber Framework.
Experience in writing CSS Selectors and XPath Expressions to identify Web Elements.
Clearly and concisely report software defects to development.
Data testing using application insight logs of the products and providing feedback to developers to ensure correct data is logged.
Good knowledge of mobile app testing on Android and iOS environments.
Tech Support Associate (Client -GE Healthcare)
Dell Technologies
Coimbatore
08.2015 - 11.2016
Provide QA to the product.
Worked with the software development team on reported errors and bugs on newly released software and assisted in releasing fixes.
Take ownership of issues and see them through to complete resolution.
Create and maintain a runbook for common SQL queries and database-related changes.
Demonstrate exemplary problem-solving skills and ability to identify appropriate solutions and workarounds quickly.
L1 Engineer
Dell Technologies
Coimbatore
05.2014 - 08.2015
Devised solutions to operations issues related to system and software, working closely via phone, email, chat, and teleconferences.
Provide concise, meaningful information and support to internal staff through remote.
Perform testing to isolate the root cause of the issue tactically.
Hardware Technician
Smart Infosys
Coimbatore
04.2012 - 02.2013
Troubleshooting PC and printer hardware-related issues.
Fixing basic network-related issues.
Education
Bachelor of Science - Computer Science
Bharathiyar University
Coimbatore
Skills
System Testing
Integration Testing
Performance Testing
White Box Testing & Black Box Testing
User Acceptance Testing
Quality assurance processes
Manual Testing and Automation Testing
Stress testing
Regression Testing
Test Planning
Functional Testing
Team Collaboration
Root Cause Analysis
Experience Summary
Over all 10+ years of experience in IT Industry.
More than 8+ years’ experience in Software testing.
2 years’ experience in the role of Technical Analyst
Efficient in Manual Testing and exposure in Automation Testing
Worked in all stages of SDLC and STLC
Experience in testing for Web based applications.
Expertise in System testing and End to End Integration testing
Professional knowledge in writing Test Cases and Reviewing Test cases
Expertise in documenting Test plan and Requirement Traceable matrix (RTM)
Developing and maintaining test cases in Test Manager as per QA Standards
Understand customer environment and define business requirements with the engagement stake holders
Involved in Effort Estimation, Scheduling, Risk Management concepts
Worked in Agile methodology to reduce the defects and improve the quality of product
Good at understanding of general business operations and project management
Strong analytical skills, critical thinking and problem-solving abilities with quick adaptation to new technologies, methodologies and systems
Exposure on Selenium Test automation tools.
Excellent organizational, verbal and written communication and documentation skills
Good motivational, interpersonal skills and good at team building activities.
Good individual contributor as well as a team player with ability to build strong partner confidence
Fluent in creating task, bugs in JIRA, HP QC ALM and ensuring quality and defect free deliverables.
Worked collaboratively with development and business groups for product releases.
Facilitate daily stand-up calls and Sprint Ceremonies as a Scrum Master.
Ensuring the given requirements has been carried out during the SDLC.
Good expertise in automating the Front-End Testing using Selenium Web drivers, Core Java and Cucumber Framework.
Accomplishments
Received “Transformative” and “Supportive” employee award for product release.
Assistant Delivery Manager at Tata Consultancy Services, Global Shared ServicesAssistant Delivery Manager at Tata Consultancy Services, Global Shared Services