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VIGNESHWARAN VIJAUAKUMAR
IT Support Specialist
Chennai
Summary
Innovative IT Support Specialist with experience in selecting and setting up diverse technical equipment. Strong written and oral communication skills resulting in knowledgeable, satisfied customers. Excellent instructional and problem-solving skills reduce concerns related to new technology.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Website Developer
ENNEF INFOTECH INDIA PRIVATE LIMITED
Chennai
11.2022 - Current
- Designed, implemented and monitored web pages, plugins and functionality for continuous improvement.
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding.
- Provided security maintenance and patching on website interface to maintain viability after launch.
- Implemented Google-based SEO and ad campaigns to meet budget specifications.
- Applied emerging technologies to update and maintain site applicability.
- Oversaw web platform testing, troubleshooting and user sampling prior to live deployment.
- Optimized company's website and main corporate blog to boost SEO traffic to sites.
- Provided front-end website development using WordPress, Hubspot, and other editing software.
- Coded websites using HTML, CSS, JavaScript, and jQuery languages.
- Adhered to SEO best practices while designing sites.
IT Support Specialist
VIPRO Computer LLC
Ajman
11.2021 - 10.2022
- Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
- Loaded software, granted permissions, and configured hardware for new employees as part of onboarding process.
- Created help desk tickets, troubleshot and resolved desktop issues.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Used ticketing systems to manage and process support actions and requests.
- Troubleshot complex multi-vendor network service provider issues.
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
SEO Analyst - Digital Marketing
Aliens Lifts Private Limited
Chennai
08.2020 - 10.2021
- Managed SEO campaign expenses, estimated monthly costs and reconciled discrepancies to maximize budget.
- Recommended changes to website architecture, content and linking to improve SEO positions for target keywords.
- Analyzed SEO outreach goals and presented findings to marketing director.
- Maintained Google and Bing Webmaster Tools accounts and monitored for crawling and indexing issues.
- Researched and implemented search engine optimization recommendations in accordance with development methodology.
- Researched and analyzed competitor website and advertising links to gain insight into new strategies.
Website Designer
Alleweb TechnoSoft
Chennai
05.2018 - 07.2020
- Illustrated page design concepts by blending arrangement, style and aesthetic elements to meet predetermined preferences.
- Advised client on web site marketing and funnel strategies based on comprehension of SEO and web best practices.
- Met with clients to discuss expectations regarding visual presentation, branding and e-commerce functionality.
- Oversaw Internet project planning, scheduling, statistics generation and security.
- Coded websites using HTML, CSS, JavaScript, and jQuery languages.
Education
High School Diploma -
Higher Secondary Schools
Higher Secondary Course 06.2014 - 04.2015
Skills
Troubleshooting
Content Marketing
Web development projects
Video File Editing
Website optimization
Marketing
Technical Analysis
CSS
CMS management
Technical Support
Graphic design integration
Project Management
Search Engine Optimization
Responsive design
SEO techniques
HTML
Site template development
Programming
Social media management
PHP
Certification
Google Certifications - The Fundamentals Of Digital Marketing
Interests
Listening music
New Learning
Timeline
Website Developer
ENNEF INFOTECH INDIA PRIVATE LIMITED
11.2022 - Current
Coursera Google Certifications - Technical Support Fundamentals
07-2022
Coursera Google Certifications - The Bits and Bytes of Computer Networking
07-2022
IT Support Specialist
VIPRO Computer LLC
11.2021 - 10.2022
SEO Analyst - Digital Marketing
Aliens Lifts Private Limited
08.2020 - 10.2021
Google Certifications - The Fundamentals Of Digital Marketing
05-2020
Website Designer
Alleweb TechnoSoft
05.2018 - 07.2020
High School Diploma -
Higher Secondary Schools
06.2014 - 04.2015