Vigneshwar Rambabu

* Conducting in-depth analysis and assessment to enhance the accuracy and effectiveness of the Alexa model.

* Developing and optimizing workflow guidelines to improve team efficiency and streamline processes

* Responsible for establishing key performance indicators (KPIs) and ensuring quality deliverables for teams

• Performing Failure analysis and Root cause analysis to identify the specific causes of errors, distinguishing false positives from true negatives.
• Feature analysis on new upcoming features to identify any improvement or issues such as Smart Mute feature, Emergency service feature.

• Led an Exploratory analysis in the Alexa response optimization project, identifying design flaws and reducing device response time to 15% by minimizing multi-turn interactions between customers and Alexa.
• Worked and supported Non-English language tasks (Spanish, French, etc.) in Alexa's communication domain, supporting the launch across various regions and locales to enhance user experience and engagement.
• Improved Alexa's speech recognition to identify false wake and communication triggers by 12% increase in model accuracy.

• Led a Research project focused on Goal Success Rate (GSR) analysis in the Alexa AI communications domain. Analyzed user intent and Alexa’s expected behavior to evaluate performance across various features over time.
• Monitored and maintained the GSR metric, identifying any dips or trends that could signal issues early. Regularly fetched and analyzed data to ensure proactive intervention and minimize potential impact.