JIRA, GIT, Confluence
VIGNESHWARAN K
Bangalore,Karnataka
Summary
Accomplished Lead Technical Writer & Usability specialist with over 10+ years of experience in authoring, reviewing, and managing technical publications for aerospace & product based OEMs. Proven expertise in regulatory compliance, including FAA standards, ATA 100, iSpec 2200, S1000D, MDR and IEC. Skilled in cross-functional collaboration with engineering, quality, and maintenance teams to develop precise, user-friendly technical manuals. Recognized as a proactive leader driving quality, efficiency, and innovation in documentation and usability processes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Lead Engineer - Technical Writing & Usability
GE
01.2022 - Current
- Produce high-quality technical documentations such as Service Manuals, Customer facing User documentations, and Privacy and Security manuals that meet the applicable standards and is appropriate for its intended audience.
- Meets with Product Managers, Business Analysts, Security Analysts, SME's, Usability SPOC's in order to ensure that specialized topics are appropriately addressed.
- Maintain version control of the document in CMS such as JIRA, Confluence, and Git.
- Implemented the necessary style guides and streamlined the documentation process, reducing content turnaround time by 4 days.
- Worked with cross-functional teams to create 8 products user manuals, contributing to 12% faster product deployment.
- Led usability testing sessions with 12 participants and 4 user groups, resulting in 15% improvement in task success rates.
- Saved $2000 quarterly by reducing the translation cost by implementing single sourcing in illustrations.
- Chaired as a lead in Engineering change control board ECR and ECO meeting, conducted ER and MR process and checklists for the product release.
Lead Technical Writer
Collins Aerospace
04.2020 - 01.2022
- Lead the development and revision of the CMM projects in compliance with iSpec 2200 and S1000D standards.
- Collaborate with engineering, materials, and maintenance teams to ensure documentation accuracy and compliance with FAA regulations and Collins Aerospace standards.
- Conduct internal quality checks and mentor new team members, ensuring consistent adherence to technical standards and organizational procedures.
- Received Star Award (Quarterly Award) for meeting the good quality of challenging task in short span of time.
- Monitoring and tracking the errors to identify the cause and accelerate the RCCA process.
- Expertise in analyzing engineering drawings, Master Parts List, and Service Bulletins for manual revisions and updates.
- Involved in revising IPC as per Engineering and SB in iSpec 2200 standard.
Lead Author
Lionbridge
08.2014 - 04.2020
- Certified Rolls-Royce QA reviewer for RB211 and Trent Engines.
- Proficient in investigation of engineering drawings and fitting instructions, ASD-STE100 (simplified Technical English) and ATA100 standards.
- Worked on engine variants such as Rolls-Royce Trent series (500, 700, 800, 900, 1000, 7000).
- Familiar in writing Remove/Install, Assembly/Disassembly, Cleaning, Inspection and Repair procedures for components and any other manual discrepancies.
- Familiar in writing Remove/Install, Assembly/Disassembly, Cleaning, Inspection and Repair procedures for components.
- Ability to work on S1000D projects using Common Source Data Base (CSDB) and tools like Epic Editor.
- Creating or revising the SGML/XML file in PS2000/Arbor Text editor.
- Monitoring the RCA sheet and conduct CL meetings for the regular updates.
- Conducting regular audits for the process adherence.
- Maintaining records, reports and files by ensuring correct changes in scope, standards, format, and content.
- Involved in incorporation of “Service Bulletin” (SB), Request for Manual Revision (RMR), Tool OMSD, Tool drawings.
- Source files management using Tortoise SVN version control tool.
- Working knowledge with ATA 100, ISPEC 2200, S1000D standards and AECMA STE Standards.
Education
Bachelor of Science (B.Sc.) - Aircraft Maintenance Science
Nehru College of Aeronautics And Applied Sciences
Coimbatore08.2011
Skills
- Aircraft Technical Documentation (AMM, SRM, IPC, EMM, EM, PPBM)
- RR Certified QA Reviewer
- Standards: ATA 100, iSpec 2200, S1000D, and ASD-STE100
- Collaborative Project Management
- Systematic Writing Techniques
- Usability Excellence Contributor
Certification
Certified Rolls-Royce QA reviewer for RB211 and Trent Engines
Accomplishments
- Impact Award, Received Impact award for creating Network configuration and Security guides for AWS cloud product.
- Star Award, Received Star Award (Quarterly Award) for meeting the good quality of challenging task in short span of time.
- Spot Award, Received Spot Award for implementing the effective tracking of work orders and Implementing workflow protocol.
Software
Framemaker, Arbor Text Editor, Oxygen XML, PS2000
Illustrator, Photoshop, Premiere Pro, Snagit
Davinci Resolve
SDL, Astoria, CSDB, GPCI
JT2GO, Enovia, Windchill
Timeline
Lead Engineer - Technical Writing & Usability
GE
01.2022 - Current
Lead Technical Writer
Collins Aerospace
04.2020 - 01.2022
Lead Author
Lionbridge
08.2014 - 04.2020
Bachelor of Science (B.Sc.) - Aircraft Maintenance Science
Nehru College of Aeronautics And Applied Sciences
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