Summary
Overview
Work History
Education
Skills
Tools used
Accomplishments
Languages
Personal Information
Disclaimer
Timeline
Generic

Vigneshwaran N

Chennai

Summary

Performance Engineer focused on strengthening quality and performance of different products. Accustomed to working within Agile and Scrum methodologies while monitoring performance, reviewing processes and recommending updates. Team-minded and hardworking with strong communication, critical thinking and multitasking abilities. Meticulous and systematic Performance Engineer offering more than 2.11 years of experience and 2.5 yrs of Banking experience in IT industry . Expert in tuning, diagnostics and solution development.

Overview

6
6
years of professional experience

Work History

Senior Test Engineer

Maveric system Limited.
07.2021 - 05.2024
  • Operated as a Senior Test Engineer within an agile development setting, focusing on performance and functional testing of web and mobile applications within the banking sector
  • Established clear guidelines for troubleshooting procedures, minimizing downtime during critical phases of development projects.
  • Ensured high-quality user experience through continuous monitoring of system performance metrics during live production periods.
  • Streamlined test execution for faster results by implementing automated testing tools and methodologies.
  • Optimized software infrastructure by conducting capacity planning and scalability assessments to prevent future bottlenecks.
  • Reduced production issues by conducting thorough load and stress testing on applications prior to release.
  • Developed and deployed test load scripts with jmeter and loadrunner.
  • Used monitoring tools like appdynamics and perfmon tools on frequent basis.
  • Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
  • Kept scripts and test cases updated with current requirements.
  • Tested functional and compatibility of new programs or updates in comparison to existing applications.
  • Authored and maintained well-organized, efficient and successful manual test cases for entire team.

Process Advisor

Barclays Shared Services
09.2018 - 02.2021
  • Specializing in Premium Payment Insurance & bereavement and vulnerability process
  • ∙ Comply with client-specific Service Level Agreements (SLAs) and see tasks through to completion.
  • ∙ Maintain consistent quality and ensure customer satisfaction by delivering timely and appropriate solutions.
  • ∙ Assess and address risk events within processes, taking full responsibility for safeguarding the company's reputation.
  • ∙ Effectively handle customer complaints in line with FSA guidelines of the UK.
  • ∙ Exercise caution to prevent any harm to either the bank or the customer as a result of decision-making.
  • ∙ Provide support for resolving breach complaints or queries raised by both onshore and offshore teams.
  • ∙ Offer assistance during extended work hours, including weekdays and weekends.
  • ∙ Identify underperforming process advisors and provide mentoring to help improve their performance.

Education

B.E(EEE) -

Meenakshi College of Engineering
01.2018

HSC -

MAK Matriculation Higher Secondary School
01.2014

SSLC -

MAK Matriculation Higher Secondary School
01.2012

Skills

  • Test case design
  • Script Development
  • Load testing
  • Performance Analysis
  • Performance reporting
  • Status Reporting
  • Stress testing
  • Manual test case preparation

Tools used

Jmeter

Loadrunner

Jira

Perfmon

Appdynamics

Mobile Testing app (Both iOS and Android)

Ambit

Salesforce

Postman

AWS Cloudwatch

Rapid Test (Maveric Internal Automation testing tool)

Siron V19

TMSX

Urbis

Accomplishments

  • Documented and resolved Production incident issues by performance testing.
  • Having onsite exposure in bahrain as invited by te bank devops team.
  • Achieved Notification campaign isssue through effectively helping with performance testing.
  • · Received High five award - Star Performer for Q2 2023.

Languages

English
Upper intermediate (B2)
Tamil
Advanced (C1)
Hindi
Elementary (A2)

Personal Information


  • Father's Name: Nagarajan P
  • Date of Birth: 09/04/1996
  • Nationality: Indian
  • Marital Status: Single

Disclaimer

I do hereby declare that the information furnished above is true to the best of my knowledge.


VIGNESHWARAN N

Timeline

Senior Test Engineer

Maveric system Limited.
07.2021 - 05.2024

Process Advisor

Barclays Shared Services
09.2018 - 02.2021

B.E(EEE) -

Meenakshi College of Engineering

HSC -

MAK Matriculation Higher Secondary School

SSLC -

MAK Matriculation Higher Secondary School

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