Summary
Overview
Work History
Education
Certification
Skills
Timeline
Generic

VIGNESHWARAN RAMAKRISHNAN

bhuvanagiri,TN

Summary

Quality management professional equipped to drive and enhance operational excellence. Skilled in quality assurance, process improvement, and regulatory compliance. Strong emphasis on team collaboration and adaptability to changing needs. Known for reliability, strategic thinking, and achieving measurable results.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Head of Quality Assurance

Saratha Sweets & Bakery
08.2024 - Current
  • Spearheaded compliance audits, aligning operations with industry standards and regulations
  • Scheduled and assigned work tasks to ensure efficient kitchen operations and high-quality customer service
  • Trained and mentored new employees, ensuring they followed safety protocols, cleanliness standards, and proper food handling procedures
  • Ensured compliance with health and safety regulations, including food safety standards and sanitation procedures
  • Monitored inventory of food, beverages, and supplies, placing orders and ensuring adequate stock levels to meet customer demand
  • Resolved customer complaints and concerns, ensuring satisfaction by addressing issues in a timely and professional manner
  • Oversaw daily operations of the food service area, including ensuring food quality, portion control, and presentation standards
  • Prepared reports on labor costs, inventory, and other operational metrics, reporting to the management team
  • Managed employee schedules, ensuring that shifts were adequately staffed, and handled time-off requests by company policies.

Quality Assurance Manager

Little Dessert Shop
11.2021 - 06.2024
  • Supervised and coordinated the activities of food service workers, including chefs, cooks, servers, and dishwashers
  • Addressed customer complaints, developing and implementing corrective actions to enhance product quality
  • Conducted comprehensive training for new staff on inspection tools, techniques, and process optimization
  • Streamlined production by monitoring and adjusting process control systems
  • Played a pivotal role in product launches and spearheaded continuous improvement projects
  • Maintained rigorous documentation of inspection outcomes in the corporate database
  • Enhanced team performance through targeted training, performance evaluations, and growth opportunities.

Quality Assurance & Food Safety Technician

Saratha Sweets And Bakery
07.2020 - 07.2021
  • Executed routine inspections to ensure adherence to cleanliness and sanitation protocols
  • Responded to customer feedback concerning product quality and safety, instituting necessary improvements
  • Upheld stringent food safety standards and regulatory compliance across production processes
  • Assessed the quality of raw materials to ensure top-tier production inputs
  • Fostered collaborative relationships with vendors and internal stakeholders to support quality assurance objectives

Education

Postgraduate - Food Sciences and Technology

Cardiff Metropolitan University
2024

Bachelor of Technology - Biotechnology

SRM Institute of Science and Technology
2020

Certification

Food Safety Awareness Certification, food standards agency (food.gov.uk), 2024

Participated in the 16th National Conference of the Indian Association of Applied Microbiologists (IAAM) and obtained Certification in Applied Microbiology, Indian Association of Applied Microbiologists (IAAM), 2018.

Internship Certification in Dairy Technology, Ponlait, 2021

Skills

CAPA management

Operational excellence

Documentation control

Quality management systems

Auditing techniques

Laboratory testing

HACCP planning

Sanitation procedures

Waste reduction strategies

Quality control analysis

Shelf life studies

Allergen management

Teamwork and collaboration

Problem-solving

Attention to detail

Laboratory techniques

Training expertise

Product development

Timeline

Head of Quality Assurance

Saratha Sweets & Bakery
08.2024 - Current

Quality Assurance Manager

Little Dessert Shop
11.2021 - 06.2024

Quality Assurance & Food Safety Technician

Saratha Sweets And Bakery
07.2020 - 07.2021

Postgraduate - Food Sciences and Technology

Cardiff Metropolitan University

Bachelor of Technology - Biotechnology

SRM Institute of Science and Technology

Similar Profiles

CREATE PROFILE
VIGNESHWARAN RAMAKRISHNAN