VIGNESHWARAN V
IAM Analyst
Chennai,India
Summary
● Over 6 Years of experience IT professional specialized on Sail Point Identity IQ, and very good knowledge on IDM concepts and Windows Active Directory
● Good Experience in IAM On-boarding applications, Workflows, CM, Reports, Custom Rules, Custom Forms, Quick Links, LCM, Custom Connector, UI customization, Capabilities, SPRights and Configurations in Sail Point.
● Using BMC Remedy for ticketing system connected to IIQ.
● Experience in hands-on development, effort estimations, team management and fully customized implementations. (ITSM tools like ServiceNow)
● Quick learner and excellent team player, ability to meet tight deadlines and work under pressure
Overview
7
7
years of professional experience
22
22
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
IAM Analyst
Zillion Technologies India Pvt Ltd..,
Chennai, Tamil Nadu
05.2019 - Current
- Client : BNY Mellon
- Used to grant access for Bny’s internal applications and it depends completely on owner approval.
- Used to handle different LAN/Exchange forms (User Domain creation, shared drive access, Windows Group creation depends on Server Domain, User outlook and Skype /Teams Access) .
- Request will be submitted by user using Service Now Ticketing Tool and once it has been submitted the request will be approved by SAA and once it is approved the ticket will be routed to GAMO Team.
- Depends on region user requested, the user will be created in respective domain and if user needed, access will be granted for Internet access if required.
- User Home Drive will be created depends on the server the user has been requested.
- Organization Unit will be created using internal GAMO tool which has been subjected to Hr team of corresponding domains.
- User will be requesting for Shared drive access and depends on the user level of access it will be granted and if the shared drive or the windows group is elevated which means secondary owner will be assigned and it needs to be approved and then only access can be granted.
- User needs windows group that needs to be created and the created windows group has to be linked to the shared drive they will be requesting and depends on the domain, request will be triggered to corresponding team.
- Outlook needs to be created manually using SIP Address and Skype /Teams Access needs to be granted using user domain.
- Request SLO will be maintained and breaching will happen after 30Hr’s.
- Review Services :
- Reviewing the entire user’s access by comparing it with raw data.
- Removing the access if the access doesn’t come through proper channel.
- Reaching out to the fulfiller if the access was not provisioned or de-provisioned properly. Monitoring the fulfillment pending and rejected request.
Access Administrator
SRL Engineering
Chennai, Tamil Nadu
04.2018 - 03.2019
- Developed and maintained courteous and effective working relationships.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Created plans and communicated deadlines to complete projects on time.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Worked with customers to understand needs and provide excellent service.
System Engineer
Tata Consultancy Services Pvt Ltd..,
Chennai, Tamil Nadu
08.2015 - 03.2018
- Client : Target (Retail Account)
- Taken a leading role by granting access to the end users for 736 retail stores
- Acted as super level admin where I used to check all the details in the form and need to take appropriate action.
- Fulfilled request which we get in service now and my access tool for granting, modifying and revoking user accounts and non-user accounts access.
- Addition and removal of accounts and groups in windows and UNIX server.
- Creation, modification and removal of accounts and groups in active directory and mainframe platforms.
- Analyze and troubleshoot access related issues for user accounts.
- Managing and creating password vault safes and non-user account password rotation.
- Management of RSA console authentication.
- Provided Technical support to the end users via email, telephone and through tickets
- Created documentation with step by step instructions on problem resolving techniques.
- Worked in incident and changes in Service now tool.
- Directly working with customer for task assignment and review.
- Agile Methodology:
- Worked in Retail Client short term project.
- Where we used to work as a team which comes under both development and testing team.
- I worked in this project as infra support where I used to create incident when there is an errors done by both development and testing team.
- Worked on this project for 1.4yrs in agile methodology.
Education
SSLC -
Preshitha Matriculation School
Poonamallee 04.2001 - 03.2009
Intermediate -
Vijayantha Model Hr Sec School
Avadi 04.2001 - 03.2011
B.E - Electrical And Electronics Engineering
Rajalakshmi Engineering College
Thandalam 04.2011 - 04.2015
Skills
Sail point
undefinedCertification
ITIL Foundation Level
Timeline
Azure Administrator
07-2022
IAM Analyst
Zillion Technologies India Pvt Ltd..,
05.2019 - Current
Access Administrator
SRL Engineering
04.2018 - 03.2019
ITIL Foundation Level
03-2017
System Engineer
Tata Consultancy Services Pvt Ltd..,
08.2015 - 03.2018
B.E - Electrical And Electronics Engineering
Rajalakshmi Engineering College
04.2011 - 04.2015
SSLC -
Preshitha Matriculation School
04.2001 - 03.2009
Intermediate -
Vijayantha Model Hr Sec School
04.2001 - 03.2011
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