VIGNESWARAN G
Chennai
Summary
Proven expertise in coordinating with vendors, managing housekeeping and security services, ensuring continuous service delivery. Strong background in interacting with finance teams for accurate invoice processing, timely payments, and provision handling. Adept at negotiating with vendors, sourcing new services, and ensuring contractual compliance of products and services. Skilled in maintaining stock levels and monitoring inventory to prevent disruptions in operations. Committed to upholding legal compliance and safety standards, working closely with support staff to maintain a secure environment. Experienced in facilitating effective communication between team leaders, managers, and external agencies to optimize efficiency. Demonstrated ability to respond to employee concerns with practical solutions, enhancing workplace satisfaction and productivity. Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Manager-Accounts & Ops
Vedantu Innovations Pvt Ltd
Chennai
04.2024 - Current
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Recruited and hired qualified candidates to fill open positions.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved escalated disputes between customers and the company concerning collections matters.
- Provided guidance to junior staff members on how to handle difficult customer situations.
Assistant Manager
Allen Career Institute Pvt Ltd
02.2015 - 04.2024
- Managed a team to facilitate smooth operations across departments, ensuring effective facility management and staff coordination.
- Coordinated with other departments to ensure smooth flow of operations.
- Maintained up-to-date knowledge of company products and services.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
- Provided guidance and support to other departments regarding accounting policies, procedures, and regulations.
- Collaborated with cross-functional teams to ensure effective communication between finance department activities and operations.
- Coordinated with internal teams to ensure timely delivery of products and services for events.
- Monitored budgeting process for each event to ensure cost efficiency.
- Oversaw event logistics, venue scheduling and accommodations.
- Coordinated vendors, timelines and budgets for events.
- Created and maintained accurate records of rental contracts, payments, and other related documents.
- Updated and maintained rental agreement files and documents.
- Maintained accurate records of all vendors and their contracts.
- Processed payments for customers in a timely manner, ensuring that all deadlines were met.
- Verified customer account information prior to processing payments.
- Assisted customers with inquiries related to their accounts, including payment status updates and other issues.
Administrative Executive
Rajan Speech & Hearing Centre
04.2012 - 01.2015
- Executed daily administrative tasks with precision, maintaining accurate records and schedules.
- Organized and maintained executive calendar of appointments, meetings, conferences and travel itineraries.
- Prepared reports, presentations, agendas and other documents as requested by management.
- Provided administrative support to executives including fielding telephone calls, responding to emails and scheduling meetings.
- Maintained confidential files related to personnel matters and sensitive business information.
- Processed purchase orders for office supplies, equipment and services as needed.
- Coordinated and managed event-planning logistics, budget administration and team oversight.
Front Office Executive
Anoos Electrolysis and Obesity Pvt Ltd
09.2009 - 03.2012
- Efficiently managed appointment scheduling, ensuring timely service delivery and client satisfaction.
- Greeted customers, answered inquiries and directed them to the appropriate department.
- Provided customer service support to clients over the phone and in person.
- Maintained a clean reception area by tidying up furniture, magazines, and other items.
- Processed payments from Parents for services rendered using cash, credit cards or checks.
- Provided administrative support including photocopying, scanning documents, faxing.
- Handled incoming calls professionally while providing accurate information about products or services offered by the organization.
- Performed basic bookkeeping duties such as issuing invoices, tracking payments received.
- Maintained important files, running reports and delivering updates on occupancy and revenue.
Education
B.Com., in Commerce -
Government Arts College
04.2009
Skills
- Verbal and written communication
- Project Management
- Team Leadership
- Cross-functional team management
- Project Planning
- Analytical Skills
- Adaptability
- Decision-Making
- Vendor Coordination
- Compliance Management
- Facility Management
- Inventory Control
- Contract Negotiation
- Communication
- Leadership
- Teamwork
- Problem-solving
- Operations Management
- Time Management
Certification
SAP FICO- S4/HANA
Advanced Excel
Power BI
Tableau
MySQL
Power Point
Tally
Accomplishments
- Developed and implemented a comprehensive inventory monitoring system, leading to a 10% improvement in stock utilization.
- Streamlined vendor management processes, resulting in a 15% reduction in operational costs while maintaining service quality.
- Negotiated favorable contracts with new vendors, achieving a 20% cost saving on key services without compromising on quality.
Languages
- English
- Telugu
- Kannada
- Hindi
- Tamil
Timeline
Manager-Accounts & Ops
Vedantu Innovations Pvt Ltd
04.2024 - Current
Assistant Manager
Allen Career Institute Pvt Ltd
02.2015 - 04.2024
Administrative Executive
Rajan Speech & Hearing Centre
04.2012 - 01.2015
Front Office Executive
Anoos Electrolysis and Obesity Pvt Ltd
09.2009 - 03.2012
B.Com., in Commerce -
Government Arts College