Summary
Overview
Work History
Education
Skills
Accomplishments
Contact
Timeline
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Vihang Nanavati

Vihang Nanavati

Summary

A results-driven Program Manager with over 16 years of expertise in successfully managing complex projects and portfolios across various industries. Proven ability to lead cross-functional teams, drive program alignment with organizational goals, and ensure timely delivery within scope and budget. Adept at optimizing workflows, mitigating risks, and fostering stakeholder collaboration. Strong background in strategic planning, product lifecycle management, and process improvements that enhance operational efficiency and business outcomes. Skilled in Agile methodologies, with a focus on continuous improvement and scaling business impact through innovation and effective resource management.

Overview

18
18
years of professional experience

Work History

IT Project Manager

Kreate Technology
08.2023 - Current
  • Managed IT Infrastructure: Oversaw IT infrastructure for the company, supporting over 45 internal and external clients, including vendor-led projects, ensuring seamless technical operations and service delivery.
  • Led Cross-Functional Teams: Directed a team of Business Analysts, developer , Testers, and Business Development professionals, coordinating efforts to meet project goals, streamline workflows, and enhance team performance.
  • Handled International Tender Submissions: Managed the preparation and submission of international tenders, ensuring compliance with all requirements and deadlines.
  • Streamlined Payment Follow-ups: Led the payment follow-up process, coordinating with various stakeholders for timely communication and tracking to ensure financial accuracy and accountability.
  • Supported Strategic Hiring: Played a key role in the interview process, contributing to strategic hiring decisions to ensure the acquisition of top talent.
  • Achieved Significant Cost Savings: Optimized project budgets, negotiated favorable vendor contracts, and identified opportunities for resource consolidation, achieving cost savings for healthcare and energy sector clients.
  • Implemented Change Management: Spearheaded change management strategies for international healthcare and energy sector clients, ensuring the smooth adoption of new technologies and processes.
  • Recognized for Leadership Excellence: Earned accolades from clients, stakeholders, and senior management for exceeding project objectives and consistently delivering high-quality results.
  • Resource Management: Allocate and manage resources effectively, including developers, testers, and other team members. Ensure that the team has the necessary skills and capacity to deliver the project successfully.
  • Managed high-volume recruitment projects while maintaining excellent candidate experiences throughout the hiring process, resulting in improved offer acceptance rates.
  • Negotiated contracts with third-party vendors, streamlining recruitment efforts while maximizing budget efficiency.
  • Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
  • Led technology selection and rollout, focusing on organizational planning, provider contracts and supplier service-level agreements
  • Developed formal plans for continuous improvement and measurement in terms of management goals and objectives, customer service delivery, and customer relationships
  • Works in an agile environment and continuously reviews business needs, refine priorities, outlines milestones and deliverables, and identifies opportunities and risks
  • Worked closely with management teams to plan, develop, coordinate, and execute technical strategies aligned to client's vision, mission and purpose
  • Team Leader with excellent interpersonal skills; capable of managing or mentoring team members and collaborating across organizational boundaries, embrace change, work in matrix management arrangements and be deployed to different teams and projects
  • Managed complete recruitment life cycle for sourcing the best talent from diverse sources after identification of requirements
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers
  • Enhanced company reputation for submitting winning bids through meticulous research and attention to detail.
  • Developed strong relationships with clients during the bidding process, fostering trust and increasing likelihood of contract awards.
  • Developed estimating support for value engineering exercises and contributed to cost estimates for alternative design proposals.

Product Owner / Software Release Manager

Cerner Healthcare Solutions
01.2013 - 07.2023
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Responsible for architecture, designing, implementing, and supporting Healthcare solutions
  • Strategic Information Technology Manager skilled in guiding navigation of modern technology
  • Led technology selection and rollout, focusing on organizational planning, provider contracts and supplier service-level agreements
  • Developed formal plans for continuous improvement and measurement in terms of management goals and objectives, customer service delivery, and customer relationships
  • Orchestrated closely with management teams to plan, develop, coordinate, and execute technical strategies aligned to the client's vision, mission and purpose
  • Led team for software engineering services and supported key clients in development efforts, establishing standards, determining specifications, and creating Service and Operational Level
  • Reviewed and assessed architecture design, implementation, testing, and deployment needs to identify project requirements and costs
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Identified appropriate situations for implementing test automation, accounting for situations where automated testing was counterproductive.
  • Led training sessions on build and release processes for new team members, fostering a culture of knowledge sharing within the organization.
  • Managed implementation of new features by outlining plans and specifications such as how, where and when each component would Orchestrated.

Associate Consultant

Hewlett-Packard
01.2011 - 01.2013
  • Developed formal plans for continuous improvement and measurement in terms of management goals and objectives, customer service delivery, and customer relationships
  • Provided advice, made recommendations, and implemented problem-solving strategies when business needed to re-energize
  • Led various projects under guidance and supervision of chief consultant
  • Initiated lead roles for maintenance activity from Orchestration, created the document, and provide education to SE, also a follow-up of technical challenges during a maintenance event
  • Helped management develop employee improvement plans to motivate team members to higher levels of performance, skill, and efficiency.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Conducted thorough reviews of operations to devise and deploy improvement strategies.
  • Provided advice, made recommendations and implemented problem-solving strategies when the business needed to re-energize.
  • Aligned closely with business owners and employees to gather information and gain operational insight.

Associate Consultant

IBM India
01.2009 - 01.2011
  • Provided advice, made recommendations and implemented problem-solving strategies when the business needed to re-energize.
  • Effective management of Problem Management Tasks for Process improvement and for later reference and updating of records
  • Boosted the success of client's organization by improving performance, motivation, job satisfaction, hiring practices, training programs and management systems
  • Provided advice, made recommendations, and implemented problem-solving strategies when business needed to re-energize
  • Reviewed internal systems and organized training plans to address areas in need of improvement.
  • Compiled research data and gave professional presentations highlighting findings and recommended optimizations.
  • Collaborated with teams to define, strategize, and implement marketing and web strategies.

System Administrator

Rincon India Solution
01.2007 - 01.2009
  • Planned and implemented complex internet and intranet applications on multiple platforms
  • Orchestrated integration and communication of software upgrades
  • Worked with users to determine areas of technology in need of improved usability
  • Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults
  • Handling CITRIX servers (handling the CITRIX application, the user's profile issue, and the permission issue)
  • Implementing DNS, Active Directory, DHCP server, IIS server, and Exchange mail server
  • Configure a fax server and integrate it with Lotus Notes, an Exchange mail server, Active Directory, and an SMTP server.
  • Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
  • Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
  • Collaborated with IT team to develop and implement comprehensive disaster recovery plans, ensuring minimal data loss during critical incidents.

Education

Bachelor of Science -

Gujarat University

Skills

  • Risk management
  • IT infrastructure management
  • Root-cause analysis
  • Data analytics
  • Business analysis
  • Project scheduling
  • Software development life cycle
  • Stakeholder management
  • Information security
  • IT service management
  • Project development
  • Cross-functional team leadership
  • Project planning and development
  • Cross-functional collaboration
  • Conflict management
  • Processes and procedures

Accomplishments

  • Achieved significant cost savings for healthcare and energy sector clients by optimizing project budgets, negotiating favorable vendor contracts, and identifying opportunities for resource consolidation and efficiency improvements.
  • Implemented change management strategies to facilitate the adoption of new technologies and processes within international healthcare and energy sector organizations, ensuring seamless transitions and minimal disruption to daily operations.
  • Managed delivery of complex projects, orchestrating collaboration between divisions in the US, India, and abroad; ensured problem and roadblock resolution while overseeing IT infrastructure management.
  • Led a team of Business Analysts, driving high-quality deliverables through effective mentoring, coaching, and development of analytical capabilities.
  • Took charge of payment follow-ups, streamlining the process to improve financial accuracy and ensure timely transactions.
  • Received recognition for exceptional project leadership and delivery excellence, earning accolades from clients, stakeholders, and senior management for consistently exceeding objectives.
  • Contributed to the professional development of team members through mentoring, coaching, and training initiatives, fostering a culture of continuous learning and innovation within the project management and IT teams.

Contact

Https://www.linkedin.com/in/vihang-nanavati/

Timeline

IT Project Manager

Kreate Technology
08.2023 - Current

Product Owner / Software Release Manager

Cerner Healthcare Solutions
01.2013 - 07.2023

Associate Consultant

Hewlett-Packard
01.2011 - 01.2013

Associate Consultant

IBM India
01.2009 - 01.2011

System Administrator

Rincon India Solution
01.2007 - 01.2009

Bachelor of Science -

Gujarat University

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Vihang Nanavati