Vivek Bhutani
Gurgaon,Haryana
Summary
- Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
- Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
- Performance-oriented Sales Leader offering exceptional record of achievement over 26 year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Head Strategy Sales
QUESS CORP LIMITED
05.2024 - Current
- Launched new products successfully by collaborating with cross-functional teams and executing comprehensive go-to-market plans.
- Collaborated with product development teams for continuous improvement of offerings based on customer feedback and evolving market needs.
- Managed key accounts effectively, ensuring ongoing satisfaction while identifying upsell opportunities to drive additional revenue growth.
- Negotiated contracts with major clients, securing long-term partnerships that generated significant revenue streams.
- Led a high-performing sales team to consistently exceed quotas and achieve top rankings within the company.
- Developed strong client relationships for improved customer satisfaction and repeat business.
- Established a robust pipeline of prospects through diligent prospecting efforts, leading to consistent increases in new business opportunities.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Developed near- and long-term P&L and cash flow forecasts.
- Managed and analyzed budgets, P&L, balance sheets and sales reports.
Senior Director -Sales
Infostride Technologies Private Limited
02.2024 - 04.2024
- Created an agile working environment, enabling rapid response to changing business needs without sacrificing quality or performance standards.
- Streamlined operations for increased efficiency with process improvements and automation.
- Increased employee satisfaction, providing regular coaching and feedback sessions.
- Led cross-functional teams to successfully launch new products, meeting deadlines and budgets.
- Managed P&L statements, analyzing financial data to identify areas for improvement or potential risks.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Vice President of Sales
Altruist Technologies Private Limited
08.2018 - 01.2024
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Increased sales revenue by developing and implementing innovative sales strategies.
- Introduced new products or services to market with carefully orchestrated go-to-market strategies.
- Delivered consistent annual growth by executing effective sales plans and promotions.
- Built relationships with customers and community to establish long-term business growth.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Conducted regular performance reviews for direct reports, providing constructive feedback and setting clear expectations for future growth.
General Manager of Projects
Shyam Spectra Private Limited, India
01.2016 - 07.2018
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Oversaw budget planning for projects, ensuring adequate funds were allocated for all phases while minimizing costs where possible.
- Negotiated contracts with vendors to secure favorable terms and pricing for necessary materials and services.
- Resolved conflicts between team members quickly and effectively to maintain a positive work environment conducive to productivity.
- Led change management initiatives to support organizational growth and maintain alignment with evolving priorities.
- Planned, designed, and scheduled phases for large projects.
- Negotiated and managed third-party contracts related to project deliverables.
Sales General Manager
Ericsson Global India Services, India
08.2010 - 01.2016
- Developed and maintained key client relationships, leading to long-term partnerships and increased repeat business.
- Developed targeted sales presentations that effectively communicated unique value propositions for each prospective client or partner organization.
- Optimized pricing structures based on market research, ensuring profitability while maintaining competitiveness in the marketplace.
- Implemented a comprehensive training program for new hires, boosting overall team productivity and knowledge.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Drove sales by developing multi-million dollar contract sales.
Senior Sales Manager
Tech Mahindra Limited
02.2010 - 08.2010
- Connected with prospects through trade shows, cold calling and local-area networking.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Consistently serviced accounts to maintain active contacts and continuously promote profitable offerings.
- Built relationships with customers and community to establish long-term business growth.
- Organized promotional events and interacted with community to increase sales volume.
Solution Architect
Patni Computer Systems Limited
01.2008 - 02.2010
- Managed end-to-end software development life-cycle, from initial requirements gathering to post-implementation support and maintenance.
- Facilitated seamless communication between technical teams and non-technical stakeholders by effectively translating complex concepts into understandable terms for all parties involved in projects.
- Developed comprehensive documentation for solution design specifications, ensuring clear communication between stakeholders at all stages of project lifecycle.
- Worked with clients post-implementation on user testing, debugging, support and maintenance.
- Delivered high-quality solutions on time and within budget through diligent adherence to project scope, timelines, and resource constraints.
- Streamlined business processes through the development and implementation of customized software applications tailored to client needs.
- Managed project scope, schedule, status and documentation.
- Collaborated with developers on creating user-friendly interfaces that simplified complex workflows within custom-built solutions.
- Enhanced customer satisfaction by collaborating closely with stakeholders to define business requirements and translate them into technical solutions.
- Planned, designed, and scheduled phases for large projects.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Developed and implemented project plans and budgets to ensure successful execution.
Head Billing & Revenue Assurance
Bharti Airtel Limited
06.2006 - 01.2008
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Head Billing & Revenue Assurance
Tata Teleservices Limited
11.2005 - 01.2006
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Head- Billing & Collections
Reliance Infocom Limited
03.2005 - 10.2005
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Head Billing & Revenue Assurance
BPL Mobile Communication
07.2004 - 03.2005
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and a fast-paced environment.
Head Collections and Revenue Assurance
Reliance Infocom Limited
12.2003 - 07.2004
- Proved successful working within tight deadlines and a fast-paced environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
Manager- Billing and Revenue Assurance
Bharti Airtel Limited, Airtel Center
01.2000 - 12.2003
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
- Established team priorities, maintained schedules and monitored performance.
- Launched quality assurance practices for each phase of development
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Executive
Spice Telecom
06.1998 - 12.1999
- Collaborated with stakeholders to develop actionable strategies that aligned with corporate goals and objectives.
- Streamlined financial reporting processes for more accurate forecasting and informed decisionmaking.
Education
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Multitasking Abilities
- Excellent Communication
- Decision-Making
- Team Management
- Collaborative Leadership
- P&L Accountability
- Project Planning
Accomplishments
- Supervised team of 10-100 staff members.
- Secured multi year deals for Revenue Assurance; Charging System Upgrades and Manpower outsourcing in the range of 1 Million USD - 100 Million USD
- Establish Consulting and Audit Practice for MSO /Media and Broadcasting Industry
- Design and Implemented Billing System for Enterprise Customers (Telecom)
- Design Revenue Assurance Tool for TELUS Mobility
- Secured order from Reliance to deliver Predictive and Proactive Tool for Fuel Management Tool
- Implemented Billing System for Bharti, C&W and wi-max QTEL
- Lead GST Program for AR/AP for Shyam Spectra
- Program managed Charging system upgrades and migrations projects
- Design Vendor Management Portal
- Lead business operations transformation for service provider
- Lead Billing and Revenue Assurance function for a large Telecom's
Certification
6 Sigma
Timeline
Head Strategy Sales
QUESS CORP LIMITED
05.2024 - Current
Senior Director -Sales
Infostride Technologies Private Limited
02.2024 - 04.2024
Vice President of Sales
Altruist Technologies Private Limited
08.2018 - 01.2024
General Manager of Projects
Shyam Spectra Private Limited, India
01.2016 - 07.2018
Sales General Manager
Ericsson Global India Services, India
08.2010 - 01.2016
Senior Sales Manager
Tech Mahindra Limited
02.2010 - 08.2010
Solution Architect
Patni Computer Systems Limited
01.2008 - 02.2010
Head Billing & Revenue Assurance
Bharti Airtel Limited
06.2006 - 01.2008
Head Billing & Revenue Assurance
Tata Teleservices Limited
11.2005 - 01.2006
Head- Billing & Collections
Reliance Infocom Limited
03.2005 - 10.2005
Head Billing & Revenue Assurance
BPL Mobile Communication
07.2004 - 03.2005
Head Collections and Revenue Assurance
Reliance Infocom Limited
12.2003 - 07.2004
Manager- Billing and Revenue Assurance
Bharti Airtel Limited, Airtel Center
01.2000 - 12.2003
Executive
Spice Telecom
06.1998 - 12.1999
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