Logical data entry operator with extensive experience in MS Office and data management, full experienced in MS Word. Organized, focused and proficient knowledge with grammar and punctuation. Exceeded expectations in generating reports and backing up information.
Overview
2
2
years of professional experience
Work History
MS Word
Elite Creations
Gumanpura
05.2022 - 06.2023
MS Word, proficiency in document creation using MS Word at an elite creation company, Kota, Raj
India
Encouraged customer feedback to deliver information to management for process improvements
Created databases and spreadsheets to improve inventory management and reporting accuracy
Maintained detailed administration and office procedures to improve accuracy and efficiency
Gathered data to create Excel spreadsheets for budget and inventory management
Supported executive leadership and office staff by managing operational workflow
Address enquiries by phone or email regarding data information.
Skilled at working independently and collaboratively in a team environment.
Typed official correspondence and reports from handwritten notes and other information sources.
Organized and prioritized proofreading, spell checking, document filing and data entry.
Organized and maintained precise confidential personnel files.
Created and modified corporate documents and forms.
Completed basic calculations and formulas to verify data accuracy prior to entry.
Designed documents, brochures and contract bids in Adobe InDesign.
Calling Agent
Galaxy Enterprises
Gumanpura,kota, Rajasthan
07.2023 - 12.2023
Increased customer satisfaction by efficiently addressing and resolving concerns during calls.
Streamlined call processes for enhanced productivity and reduced wait times for callers.
Improved overall team performance by consistently meeting and exceeding individual call quotas.
Developed strong client relationships through attentive listening and personalized service.
Maintained high-quality service standards by adhering to company guidelines, scripts, and procedures during calls.
Collaborated with team members to share best practices, address challenges, and achieve shared goals.
Promoted a positive work environment through active participation in team meetings and events.
Responded to average of 600 calls on behavior helpline during each shift.
Education
Diploma of Education - Commerce
Modi Public School
Jawahar Nagar, Dadabari, Kota
Bachelor of Computers : B.com -
Skills
PERSONAL DETAILS
Date of Birth / Age: 28/12/2004
Nationality: Indian
Microsoft PowerPoint Microsoft Office Microsoft Excel
Team Management
Results-orientated Grammar expertise Professional and mature
LANGUAGES
English Intermediate Hindi
Proficient (C2) Sindhi Proficient (C2)
Accomplishments
Resolved product issue through consumer testing
Used Microsoft Excel to develop inventory tracking spreadsheets.