Under water diving
Vijay Dhalaria
Chandigarh
Summary
Experienced team leader optimizing departmental operations to achieve objectives efficiently. Demonstrated success aligning employees with roles that maximize performance potential. Proactive and diligent professional dedicated to driving continuous operational enhancements.
Overview
5
5
years of professional experience
4
4
Languages
Work History
Assistant Manager (E1)
HDFC Bank
04.2024 - 05.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Sales Manager
Flawsome Media
07.2021 - 02.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Sales Consultant-Executive
Delbrec Industries
06.2020 - 07.2021
- USA and CANADA Process
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Education
10nth -
CBSE Board
Chandigarh, India01-2010
12th -
CBSE Board
Chandigarh, India01-2012
B.TECH - Electrical
Rayat Institute of Enigineering And Information Technology
Punjab01-2016
Masters - Journalism and mass communication
Panjab University
Chandigarh, India01-2020
Certificate Course - FRENCH language
Panjab University
Chandigarh01-2022
Skills
- Strategic selling
- Analytical problem-solving
- Proficient in computer applications
Process optimization expertise
Effective team leadership
Conducting employee performance evaluations
Strategic decision-making
Client engagement
Awards
- NSS 'C' Certificate
- Youth Festival Award
- Cultural Events awards in University
- ISTE tech fest Award
Specialized Training
- 3 months Internship, Dainik Bhaskar, Chandigarh
- Six weeks Training, Electricity Board, Chandigarh
- 2 months Software Training, Webcom Systems, CHD
- 2 months Hardware Training, Punjab Lighting, Mohali
Interests
Paragliding
Bungee jumping
Timeline
Assistant Manager (E1)
HDFC Bank
04.2024 - 05.2025
Sales Manager
Flawsome Media
07.2021 - 02.2024
Sales Consultant-Executive
Delbrec Industries
06.2020 - 07.2021
10nth -
CBSE Board
12th -
CBSE Board
B.TECH - Electrical
Rayat Institute of Enigineering And Information Technology
Masters - Journalism and mass communication
Panjab University
Certificate Course - FRENCH language
Panjab University
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