Associate Project Manager with 6 years of experience in successfully driving projects. Adept at managing cross – functional teams, optimizing resources, and implementing effective project management methodologies. Good in problem solving, Stakeholder management and delivering projects on time. Strong communication and organizational skills, with a keen focus on continuous improvement and client satisfaction.
Overview
18
18
years of professional experience
Work History
Associate Project Manager
Computacenter Ind Pvt Ltd
06.2023 - Current
Managing ITSM support for Client SHELL following Prince 2 Methodologies.
Providing support to SHELL Refinery, Office and DATA Centers sites spread over the Globe for their IT operations.
Coordinating Partner for timely Engineer arrangement and quality service delivery as per Region APAC, EMEA & US.
Ensure timely Completion of Tasks by understanding technical requirements and point to point coordination asper the SLA.
Briefing Vendor about nature of Work like, Installation, Decommissioning, Test & Turn up, Site Surveys Etc.
Planning, monitoring, Taking Feedback after each activity and then complete the Billing.
Reporting Sr Manager about Daily Activity status, weekly status, Billing sheet.
Update Tasks Assigned by SHELL with Service Now tool.
Documented project progress to fulfill project requirements and establish traceability.
Partnered with project team members to identify and quickly address problems.
Sourced, vetted and managed vendors needed to accomplish project goals.
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Monitored project progress, identified risks and took corrective action as needed.
Developed and implemented project plans and budgets to ensure successful execution.
Planned, monitored and analyzed project costs to meet financial goals.
Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
Identified plans and resources required to meet project goals and objectives.
Prepared and submitted project invoices for review and approval.
Negotiated and managed third-party contracts related to project deliverables.
Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
Project-coordinator
Samoro Telecom Products Ltd
08.2019 - 05.2023
Executed project operations by confirming resource availability, submitting project deliverables, and preparing status reports.
Managed North American clients and General contractor relationships for projects ranging from $100,000 -$700,000 USD.
Managing project management documents such as the project plan, budget, schedule or scope of requirement, as directed by the Engineer and project manager.
Review and edit requirements, specifications, business processes and recommendations related to proposed solution.
Manage ongoing support requests and administrative needs.
Create reports and dashboards in support of sales leadership.
Globally receive customer complaints, relay those complaints to the proper individual, and check back with client shortly after to ensure everything.
Project-coordinator
Kavveri Telecom Products Ltd
11.2016 - 08.2019
Executed project operations by confirming resource availability, submitting project deliverables, and preparing status reports.
Managed North American clients and General contractor relationships for projects ranging from $100,000 -$700,000 USD.
Managing project management documents such as the project plan, budget, schedule or scope of requirement, as directed by the Engineer and project manager.
Review and edit requirements, specifications, business processes and recommendations related to proposed solution.
Manage ongoing support requests and administrative needs.
Create reports and dashboards in support of sales leadership.
Globally receive customer complaints, relay those complaints to the proper individual, and check back with client shortly after to ensure everything.
Support Executive
Span Thought Works Pvt Ltd
04.2014 - 07.2016
Coordinated priority of support work based on client and business needs.
Updated systems and databases to update client and communication records.
Providing online support for our online vidyartha program.
Maintained composure when faced with difficult customer situations.
Outbound Sales Executive
Generic Info solutions
06.2007 - 02.2011
Make outbound customer calls to promote and sell a product or service.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Skilled at working independently and collaboratively in a team environment.
Worked well in a team setting, providing support and guidance.
Education
Bachelor of Science - Electronics
Pydah College
04-2004
Skills
Microsoft Dynamics 365 ( Sales Module)
Project Management
Salesforce CRM
Team Collaboration
Service now
Project Coordination and scheduling
Requirements gathering
Meeting coordination
Project planning and management
Languages
Telugu
English
Hindi
Timeline
Associate Project Manager
Computacenter Ind Pvt Ltd
06.2023 - Current
Project-coordinator
Samoro Telecom Products Ltd
08.2019 - 05.2023
Project-coordinator
Kavveri Telecom Products Ltd
11.2016 - 08.2019
Support Executive
Span Thought Works Pvt Ltd
04.2014 - 07.2016
Outbound Sales Executive
Generic Info solutions
06.2007 - 02.2011
Bachelor of Science - Electronics
Pydah College
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