VIJAY KUMAR

Chief Cashier

Lifestyle International Private

10.2010 - Current

Handled customer complaints professionally and effectively, resolving issues to maintain customer satisfaction levels.
Developed strong relationships with customers, fostering loyalty and trust in our services.
Reduced discrepancies with thorough daily cash reconciliation practices.
Coordinated cashier schedules to optimize staffing levels during peak periods while minimizing labor costs.
Ensured compliance with all relevant laws and regulations related to cash handling and reporting requirements within the organization.
Mentored new cashiers, providing guidance and support for their growth and success within the company.
Streamlined cashier operations for increased productivity and customer satisfaction.
Maintained up-to-date knowledge of store promotions and discounts, providing accurate information to customers for optimal service experience.
Implemented loss prevention strategies that reduced instances of theft or fraud within the store.
Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Completed point of sale opening and closing procedures.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Developed a successful employee retention plan, reducing staff turnover rates significantly.
Developed and implemented successful staff incentive programs to motivate employees.