VIJAY KUMAR
H. NO 175 SANGAM VIHAR NEW DELHI
Summary
Proven leader and efficient multitasker, adept in computer skills and problem-solving, with a track record of enhancing operational efficiency at Fireball Securitas & Consultants Pvt Ltd. Excelled in leadership roles, significantly improving team coordination and client satisfaction. Demonstrates excellent communication and customer service skills, ensuring seamless administrative processes and client relations.
Overview
10
10
years of professional experience
Work History
OFFICE MANAGER
FIREBALL SECURITAS & CONSULTANTS PVT LTD
NEW DELHI
04.2024 - Current
- Oversee and manage all office administrative functions, ensuring smooth day-to-day operations.
- Handle end-to-end recruitment processes, including candidate selection, document verification, and maintaining personal files.
- Supervise a team of two Area Managers and one Security Inspector, ensuring effective coordination and task delegation.
- Prepare and maintain duty rosters, track site visits, and monitor attendance records.
- Respond to client requirements by sharing Management Information System (MIS) reports and providing necessary documentation.
- Distribute bills to clients and ensure timely replies to client emails and inquiries.
Assistant to Executive Director
Fireball Securitas & Consultants Pvt Ltd.
New Delhi
01.2021 - 01.2023
- Provided administrative assistance to the Executive Director in day-to-day operations
- Managed the executive's calendar, appointments, and communications
- Served as a central point of contact between the Executive Director and internal/external Staffs
- Drafted emails, reports, and communications on behalf of the executive
- Scheduled and coordinated meetings, prepared agendas, and distributed relevant documents
- Ensured seamless logistics for meetings and followed up on action items
- Coordinated travel arrangements, including flights, accommodation, and itineraries
- Managed details to facilitate smooth business travel for the executive
- Assisted in special projects, research, and presentation preparation
- Provided support in tracking project milestones and deadlines
- Collaborated with other executive team members and various departments
- Facilitated communication and coordination for effective teamwork
- Addressed inquiries and issues on behalf of the Executive Director, ensuring prompt resolution
- Proactively identified and addressed potential challenges
Branch Coordinator
Fireball Securitas & consultants Pvt. Ltd
New Delhi
01.2018 - 01.2021
- Managed a team of four Field Officers, overseeing their daily activities and ensuring optimal performance
- Maintained and tracked their attendance, submitting accurate records to the HR department regularly
- Tracked and optimized the routes of Field Officers for efficient client site coverage
- Generated route tracking reports, providing insights for enhanced productivity
- Provided daily Management Information System (MIS) reports to the Branch Manager
- Reported on client site shortages and addressed issues promptly for resolution
- Maintained attendance records for approximately 700 security guards on a monthly basis
- Submitted attendance data to the salary department for payroll processing
- Handled major clients such as ICICI Bank Ltd, Yes Bank Ltd, Kotak Mahindra Bank Ltd, and international clients in South Africa, Kenya, Italy, etc
- Prepared and shared comprehensive monthly, weekly, quarterly, and yearly reports with clients
- Maintained detailed reports for 60 to 70 clients, ensuring accurate and timely submissions
- Shared reports on a regular basis, addressing client-specific needs and requirements
- Ensured proper documentation of all reports and compliance with organizational standards
- Collaborated with the HR and salary departments to facilitate seamless processes
Billing & Store Executive
Win Pharmaceuticals Ltd.
New Delhi
01.2015 - 01.2018
- Generating accurate and timely invoices for products or services rendered
- Verifying billing information, including pricing, quantities, and discounts
- Monitoring and controlling inventory levels to optimize stock availability
- Conducting regular stock assessments and updating records accordingly
- Addressing customer inquiries and concerns related to billing and invoices
- Providing clear and accurate information regarding billing processes
- Resolving billing disputes or discrepancies with a customer-focused approach
- Generating reports on billing activities, outstanding payments, and inventory levels
- Analyzing data to identify trends and areas for improvement
- Proficiently using billing software and systems for accurate record-keeping
- Adapting to new technologies and updates to enhance efficiency
Education
B.com -
Delhi University (Open Learning)
Delhi01.2018
12th -
National institute of Open Learning (NIOS)
New Delhi01.2014
10th -
Vidya Bhawan Sr. Sec School
New Delhi01.2012
Skills
- Fast Learner
- Computer Skills
- Leadership
- Ability to Multitask
- Microsoft Office
- Communication Skills
- Problem Solving Skills
- Ability to Work in a Team
- Excellent Customer Service Skills
Hobbies and Interests
- Volunteering
- Traveling
- Tech Hobbies
- Team Sports
Languages
- Hindi
- English
Personal Information
Date of Birth: 12/10/93
Timeline
OFFICE MANAGER
FIREBALL SECURITAS & CONSULTANTS PVT LTD
04.2024 - Current
Assistant to Executive Director
Fireball Securitas & Consultants Pvt Ltd.
01.2021 - 01.2023
Branch Coordinator
Fireball Securitas & consultants Pvt. Ltd
01.2018 - 01.2021
Billing & Store Executive
Win Pharmaceuticals Ltd.
01.2015 - 01.2018
B.com -
Delhi University (Open Learning)
12th -
National institute of Open Learning (NIOS)
10th -
Vidya Bhawan Sr. Sec School
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