Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Dutiesresponsibilities
Hobbies and Interests
Disclaimer
Timeline
Generic
Vijay Laxmi

Vijay Laxmi

Gurgaon

Summary

To attain a level of eminence in a professionally managed organization which allows me to harness my skills and provide me job satisfaction so that I can prove myself as an asset in the organization.

Overview

3
3
years of professional experience

Work History

Representative

HOME CREDIT INDIA FINANCE PVT LTD
08.2020 - 08.2023
  • Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
  • Understood each target customer's business model, mapped out organization, and identified unique technology needs.
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
  • Built relationships with industry stakeholders to stay informed on industry trends and developments.
  • Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
  • Learned and followed all organizational policies and procedures to maintain safe and professional working environments.

Education

Graduation - Sangit & Visharad

Bhaktikand Sangit Vidyapith Lucknow
01.2013

Graduation -

H.N.B Garhwal Uttrakhand University
01.2012

12th -

01.2009

10th -

01.2007

Skills

  • Good interactive skills & public relation
  • Ability to work in team and in proper job schedule
  • Target specific approach and conviction towards work

Languages

Hindi & English

Personal Information

  • Father's Name: Veer Singh
  • Date of Birth: 07/12/90
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Married
  • Religion: Hindu

Dutiesresponsibilities

Responsible for maintain C-Sat, FCR & Quality Score Managing Soft Skill parameters during customer interaction Outbound Multiple Campaign Calling. Responsible for Sales and Lead generation campaign Calling. Responsible for Voice Inbound Customer care KPI /Targets.

Hobbies and Interests

  • Drawing & Painting
  • Listening music
  • Yoga
  • Singing & Dancing

Disclaimer

I hereby declare that all the information given by me is true in best of my knowledge.

Timeline

Representative

HOME CREDIT INDIA FINANCE PVT LTD
08.2020 - 08.2023

Graduation - Sangit & Visharad

Bhaktikand Sangit Vidyapith Lucknow

Graduation -

H.N.B Garhwal Uttrakhand University

12th -

10th -

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Vijay Laxmi