Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Vijay Laxmi Mishra

Store Manager

Summary

Results-driven retail management professional with a proven track record of exceeding company sales goals. Utilizing financial and marketing education to make strategic purchasing and merchandising decisions. Forward-thinking in addressing concerns, optimizing policies, and engaging with customers to promote loyalty and drive sales.

Overview

6
6
years of professional experience
1
1
Certification
2
2
Languages

Work History

Store Manager

Third Wave Coffee
05.2023 - Current

Sale- 25 Lacs (Monthly),Ticket- 4552 (Monthly), Sitting-73

Team Size- 9

Company Overview: https://www.thirdwavecoffeeroasters.com

  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Deliver excellent service to ensure high levels of customer satisfaction.
  • Motivate the sales team to meet sales objectives by training and mentoring staff.
  • Create business strategies to attract new customers, expand store traffic, and enhance profitability.
  • Respond to customer complaints and concerns in a professional manner.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Ensure store compliance with health and safety regulations.
  • Develop and arrange promotional material and in-store displays.
  • Prepare detailed reports on buying trends, customer requirements, and profits.
  • Undertake store administration duties such as managing store budgets and updating financial records.

Café Assistance Manager

Costa Coffee
05.2022 - 05.2023

Sale- 9 Lacs (Monthly) Ticket- 2550 (Monthly), Sitting- 40

Team Size- 5.5

Company Overview: https://www.costacoffee.in

  • Deliver excellent service to ensure high levels of customer satisfaction.
  • Motivate the sales team to meet sales objectives by training and mentoring staff.
  • Create business strategies to attract new customers, expand store traffic, and endurance profitability.
  • Hire, train, and oversee new staff.
  • Respond to customer complaints and concerns in a professional manner.
  • Ensure store compliance with health and safety regulations.
  • Develop and arrange promotional material and in-store displays.
  • Prepare detailed reports on buying trends, customer requirements, and profits.
  • Undertake store administration duties such as managing store budgets and updating financial records.

Shift Manager

Costa Coffee
08.2021 - 04.2022
  • Promoted a positive work environment through open communication and constructive feedback.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Supervised employees and oversaw quality compliance with company standards for food and services.

Training ACE

Domino's Pizza India
07.2020 - 08.2021

Team Member

Domino's Pizza India
06.2019 - 07.2020

Education

Graduation -

Lucknow University
Lucknow, U.P.

Higher Secondary - undefined

U.P. Education Board
Lucknow, U.P.

Senior Secondary - undefined

U.P. Education Board
Lucknow, U.P.

Skills

Customer service management

Employee training

Store merchandising

Team development

Team building

Problem-solving

Friendly and positive

Retail inventory management

Food safety knowledge

Certification

HACCP Food Safety System for Restaurants and Other Catering Services

Interests

Fitness

Event Planning

Traveling

Timeline

HACCP Food Safety System for Restaurants and Other Catering Services

05-2025

Store Manager

Third Wave Coffee
05.2023 - Current

Café Assistance Manager

Costa Coffee
05.2022 - 05.2023

Shift Manager

Costa Coffee
08.2021 - 04.2022

Training ACE

Domino's Pizza India
07.2020 - 08.2021

Team Member

Domino's Pizza India
06.2019 - 07.2020

Higher Secondary - undefined

U.P. Education Board

Senior Secondary - undefined

U.P. Education Board

Graduation -

Lucknow University
Vijay Laxmi MishraStore Manager