VIJAY M
Chennai
Summary
Experienced IT Technician specializing in technical support and network troubleshooting. Delivers effective system installations and maintenance, ensuring optimal performance and user satisfaction. Proficient in ticket triaging and issue resolution, with a focus on efficient communication and timely responses. Skilled in hardware replacement and software upgrades, contributing to reliable IT infrastructure.
Overview
1
1
Certification
Work History
IT Technician
bca
01.2026 - Current
- Delivered technical support to users for hardware and software issues, resolving problems to ensure uninterrupted workflow.
- Troubleshot network connectivity problems for staff, restoring access to critical systems.
- Installed and configured hardware for employee workstations and servers.
- Managed system updates and performed routine maintenance on equipment.
- Installed and configured computer systems and peripheral devices.
- Documented technical procedures and user guides for future reference.
- Collaborated with team members to resolve IT-related challenges swiftly.
- Monitored system performance to ensure optimal functionality across devices.
Education
Bachelor of Computer Applications - Non-Profit Management
SRI MALOLAN COLLEGE OF ART AND SCIENCE
MADURANTAKAN01-2028
Skills
- Technical support
- Network troubleshooting
- Application support
- System installation
- Hardware installation
- Software configuration
- Software updating
- Network security
- Equipment maintenance
- Problem resolution
- Documentation management
- IT documentation
- User training
- Typing
Languages
English
Beginner
A1
Certification
NSS
Affiliations
EDITING
Timeline
IT Technician
bca
01.2026 - Current
Bachelor of Computer Applications - Non-Profit Management
SRI MALOLAN COLLEGE OF ART AND SCIENCE