Vijay makwana
Ahmedabad
Summary
Dynamic leader with a proven track record at German supermarket, adept in personnel development and operational budgeting. Excelled in team building and customer service management, boosting sales through strategic promotional planning. Skilled in inventory management and problem-solving, fostering a positive and efficient retail environment. Achieved significant improvements in store operations and team motivation.
Overview
11
11
years of professional experience
Work History
Store Manager
German super market
Ahmedabad
11.2023 - Current
- Recruited, trained and supervised new employees.
- Managed daily banking activities such as deposits and withdrawals.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Established customer service standards and monitored staff compliance.
- Planned special promotions or discounts based on market trends.
- Developed strategies to maximize sales and profitability.
- Updated and maintained store signage and displays.
- Developed relationships with suppliers to negotiate better prices.
- Monitored progress by establishing plans, budgets and measuring results.
- Trained and mentored associates to teach daily tasks and procedures.
- Delegated work to staff, setting priorities and goals.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Prepared monthly reports on sales figures, expenses, profits.
- Mitigated business risks by working closely with staff members and assessing performance.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Organized promotional events to increase product awareness.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
Purchasing Manager
Qs mart
Ahmedabad
09.2022 - 10.2023
- Developed and implemented strategic purchasing plans to meet company objectives.
- Led initiative for new purchasing protocol proposal and implementation.
- Collected operations data and created spreadsheets detailing trends.
- Prepared periodic reports on purchasing activities, budget expenditures, inventory levels and supply shortages.
- Created detailed specifications for requested items prior to issuing purchase orders.
- Tracked and approved procurement plans and inventory levels.
- Maintained appropriate inventory levels to meet personnel and corporate needs.
- Coordinated with logistics to ensure timely delivery of purchased items.
- Managed and mentored purchasing department staff to enhance team performance.
- Conducted market research to identify potential new suppliers and products.
- Managed vendor accounts payable issues by providing accurate documentation when required.
- Selected and negotiated contracts with supply vendors to obtain top-notch pricing on materials and items.
- Developed and maintained relationships with suppliers to ensure timely delivery of products.
- Sourced new vendors for purchasing needs.
- Achieved cost-savings by developing functional solutions to problems.
- Managed inventory and supplies to ensure materials were available when needed.
Department Manager
German super market
Ahmedabad
02.2020 - 08.2022
- Reviewed completed work to verify consistency, quality, and conformance.
- Cultivated talented team of departmental employees through outstanding mentoring, coaching, and teaching skills.
- Handled shift overstock, restocking and inventory control.
- Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
- Led team meetings to communicate targets, share updates, and gather feedback.
- Delegated work to staff, setting priorities and goals.
- Followed safety protocols and company processes and procedures.
- Developed and implemented strategic departmental plans to achieve company targets.
- Performed opening and closing duties as part of management team and handled cash management.
Manager's Assistant
flourish
Ahmedabad
01.2019 - 12.2019
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Developed successful marketing plans to increase sales and profits while managing costs.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Drove customer feedback to deliver information to management for corrective action.
- Maintained inventory of office supplies and placed orders when necessary.
- Sorted mail on a daily basis and distributed it accordingly.
- Handled incoming calls and directed callers to appropriate department or employee.
- Resolved any operational issues that arose during day-to-day operations quickly and efficiently.
- Updated and maintained databases with current information.
Commercial Accounts Manager
reliance fresh ,
Ahmedabad
11.2015 - 12.2018
- Conducted financial analysis of existing accounts to ensure profitability targets were met.
- Listened to customer needs to identify and recommend best products and services.
- Tracked competitor activities related to pricing models, products and services offered.
- Assisted with budget preparation for upcoming projects or initiatives related to accounts management.
- Implemented process improvements to streamline account management operations.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Operated register, handled cash and processed credit card transactions.
- Coordinated efforts between sales teams, customers, and suppliers.
- Greeted and assisted customers to foster positive experiences.
- Analyzed data to identify trends in customer purchasing behavior.
- Coordinated with logistics teams to ensure timely delivery of products to customers.
- Reset store displays for special events and seasonal merchandise changes.
- Created promotional materials such as brochures, flyers, emails campaigns.
- Reduced process lags by training employees on best practices and protocols.
CSA
reliance fresh ,
Ahmedabad
01.2014 - 11.2015
- Took special orders in person and over telephone, generating additional revenue every month.
- Responded promptly and professionally to feedback, comments and complaints.
- Operated cash register to process sales transactions accurately and efficiently.
- Consulted with customers regarding needs and addressed concerns.
- Surpassed sales goals through implementation of successful marketing strategies.
Education
Associate of Arts -
Navgujrat
AhmedabadSkills
- Personnel development
- Promotional planning
- Operational budgeting
- Hourly shift management
- Store operations oversight
- Team building
- Team motivation
- Friendly and positive
- Store displays
- Retail sales techniques
- Order management
- Staff management
- Pricing strategies
- Inventory management
- Problem-solving
- Customer service management
- Promotions management
Timeline
Store Manager
German super market
11.2023 - Current
Purchasing Manager
Qs mart
09.2022 - 10.2023
Department Manager
German super market
02.2020 - 08.2022
Manager's Assistant
flourish
01.2019 - 12.2019
Commercial Accounts Manager
reliance fresh ,
11.2015 - 12.2018
CSA
reliance fresh ,
01.2014 - 11.2015
Associate of Arts -
Navgujrat
Similar Profiles
Nathan AcevedoNathan Acevedo
Customer Service Staff Member at Publix Super Market At West Cobb Market PlaceCustomer Service Staff Member at Publix Super Market At West Cobb Market Place
Eguabor IghaloEguabor Ighalo
Bartender at German MarketBartender at German Market
Abayomi AjuduaAbayomi Ajudua
Members Advisor (Manager Assistant) at German, European Market, Young Living Emea LTDMembers Advisor (Manager Assistant) at German, European Market, Young Living Emea LTD
Himil BarotHimil Barot
Jr. Software and NodeJs Developer at Multitrade Softec Pvt. LtdJr. Software and NodeJs Developer at Multitrade Softec Pvt. Ltd
KRISHNA SONIKRISHNA SONI
Assistant Professor, Physics at Bhagwan Mahavir UniversityAssistant Professor, Physics at Bhagwan Mahavir University