Highly accomplished and results-driven Area Manager with a proven track record of overseeing the operations of 3 branches and consistently delivering outstanding sales and collection results. Successfully managed over 20 Cr in sales and collection.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Area Manager - MB
Utkarsh Small Finance Bank
01.2025 - Current
Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
Conducted training sessions to educate employees on best practices and procedures to increase profitability.
Sr. Branch Manager
RBL Finserve Ltd.
03.2021 - 01.2025
Engaged employees in business processes with positive motivational techniques
Met deadlines by proactively managing individual and team tasks and streamlining processes
Created strategies to develop and expand existing customer sales, resulting in an increase in annual sales
Maintained friendly and professional customer interactions
Resolved various issues impacting sales management and business operations
Examined customer loan applications for loan approvals and denials
Assistant Branch Manager
RBL Finserve Ltd.
10.2020 - 02.2021
Working in branch size of over 8 Cr In outstanding and a team of 8 full-time employees
Responded to customer concerns, working with the manager to significantly raise customer satisfaction ratings.
Group Loan Officer
RBL Finserve Ltd.
08.2019 - 09.2020
Developed strong relationships with customers through high levels of customer service.
Sangam Manager
Bharat Financial Inclusion Ltd.
05.2018 - 07.2019
Proven ability to learn quickly and adapt to new situations.
Education
12th - Arts
Board of Secondary Education Rajasthan
Kota, India
Bachelor of Arts - Arts
Kalinga University
Raipur, India
Skills
Relationship building and management
Customer service awareness
Financial services
MS Office
Financial software's
Certification
IIBF Indian institute of banking & finance, 12/01/21
RSCIT - Rajasthan state certificate & information technology, 08/01/17
Deputy Manager (Team Leader) at Utkarsh Small Finance Bank Ltd, Small Finance Bank LtdDeputy Manager (Team Leader) at Utkarsh Small Finance Bank Ltd, Small Finance Bank Ltd