VIJAY MURTHY.B
Hyderabad
Summary
Dynamic operations leader with a proven track record at KPN Farm Fresh, driving growth through strategic market analysis and cross-functional collaboration. Expert in optimizing performance metrics and enhancing operational efficiency, I excel in decision-making and team leadership, consistently delivering results that align with corporate objectives. Multi-talented Regional Manager with experience managing business needs, including devising strategic plans, setting up promotions, and overseeing human resources. Well-versed in handling multiple operational areas each day to drive business efficiency and necessary evolution.
Overview
15
15
years of professional experience
Work History
Regional Manager
KPN Farm Fresh
Hyderabad
06.2024 - Current
- Launched the online platform for Bangalore, Hyderabad, Nellore, and Tirupati.
- Coordinated with cross-functional departments to enhance operational efficiency and communication.
- Managed budget allocations to optimize resource distribution across regional operations.
- Analyzed market trends to identify opportunities for growth and expansion within the region.
- Oversaw regional performance metrics, ensuring alignment with corporate goals and directives.
- Identified new business opportunities through market research and industry trends.
- Aligned procedures and protocols with changing business demands.
- Expanded business, developed revenue, and managed market gains.
- Developed annual budgets for each city within the region.
Team Lead (DSP Management)
Apollo 24/7
Hyderabad
10.2021 - 05.2024
- Handling 3PL partners (Shadow Fax, Zomato, Loadshare, Blow Horn) for the medicine deliveries across Pan India.
- Looking after the 3PL partners' operations, billing, SLA adherence, cost efficiency, and CX experience.
- Led team meetings to coordinate project updates and strategies.
- Developed training materials for new team members and ongoing development.
- Oversaw daily operations to ensure adherence to company standards.
- Mentored junior staff, guiding best practices and problem-solving.
- Managed team productivity through effective scheduling and resource allocation.
Station Manager
Delhivery Pvt Ltd
Kakinada
03.2021 - 09.2021
- Handling 12 DCʼs across East Godavari District (Stationed at Kakinada) Handling around 15000 shipment dispatches per day
- Looking after CPS for all the DCʼs
- Looking after the Productivity and closure at Dispatch Center level and Field Executive level on day to day basis
- Planning and executing the Routing and Mapping according to the Pin code
- Keeping the tabs on all the metrics and guiding the Team to achieve the Company required Numbers
Senior Fleet Manager
Swiggy
Hyderabad
11.2018 - 05.2020
- Handling a fleet of 30000 delivery executives on a daily basis
- Planning roasters and shift for entire fleet at zone level
- Taking care of escalations for city level
- Planning and conducting social activities with delivery executives all over the city
- Looking after the first and last mile requirements according to zone level
- Handled city level projects for SLA and OPD
Head Of Operations
REHOBOTH INFOTECH PVT LTD
Hyderabad
10.2016 - 07.2018
- Liaise with superior to make decisions for operational activities and set strategic goals
- Plan and monitor the day‑to‑day running of business to ensure smooth progress
- Supervise staff from different departments and provide constructive feedback
- Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
- Oversee customer support processes and organize them to enhance customer satisfaction
- Revise and/or formulate policies and promote their implementation
- Manage relationships/agreements with external partners/vendors
- Evaluate overall performance by gathering, analyzing and interpreting data and metrics
Senior Manager
PROLAX IT SOLUTIONS
Hyderabad
05.2013 - 07.2016
- Providing support and performing administrative jobs.
- Monitoring the overall plan budget of the company
- Providing the necessary assistance and functionality to other departments over the network
- Planning and coordinating with senior officials to plan a meeting to solve some development issues
Team Leader
Rudra B2B Synergies
Hyderabad
03.2011 - 05.2013
- Create regular team status reports.
- Provides performance input to the client.
- Handling balanced scorecard to provide regular performance reports to the Manager.
- Controlling attrition, shrinkage and manage roaster management
Education
B-Com -
Vandana Degree college
Hyderabad08.2009
Intermediate -
Gowtham Junior College
Hyderabad06.2006
SSC -
Raj Praja High School
Secunderabad03.2004
Skills
- Operations management
- Operational efficiency
- Performance metrics
- Cross-functional collaboration
- Process optimization
- Decision making
- Team leadership
- Database management
Hobbies and Interests
- Travelling
- Road Trips
- Cricket
- Snookers
Personal Information
- Date of Birth: 04/09/90
- Gender: Male
- Nationality: Indian
- Marital Status: Single
- Place of Birth: Hyderabad
Languages
- Hindi
- Telugu
- Tamil
- English
Timeline
Regional Manager
KPN Farm Fresh
06.2024 - Current
Team Lead (DSP Management)
Apollo 24/7
10.2021 - 05.2024
Station Manager
Delhivery Pvt Ltd
03.2021 - 09.2021
Senior Fleet Manager
Swiggy
11.2018 - 05.2020
Head Of Operations
REHOBOTH INFOTECH PVT LTD
10.2016 - 07.2018
Senior Manager
PROLAX IT SOLUTIONS
05.2013 - 07.2016
Team Leader
Rudra B2B Synergies
03.2011 - 05.2013
B-Com -
Vandana Degree college
Intermediate -
Gowtham Junior College
SSC -
Raj Praja High School