Summary
Overview
Work History
Education
Skills
Websites
Certification
Achievements And Awards
Timeline
Generic

Vijay Narayan Musunuri

Hyderabad

Summary

A proven track record in operational management and data analysis is brought forward, combined with extensive experience in contract negotiation and compliance oversight. Strong leadership has been demonstrated through the successful management of diverse teams and projects, ensuring efficiency and client satisfaction. Enthusiasm for leveraging analytical skills and operational expertise aligns with the commitment to driving excellence and fostering innovation while supporting organizational goals effectively. Goal-oriented professional successfully assists companies by developing and implementing updates to operational standards, team organization and employee engagement strategies. Proactive and personable leader with top-notch skills in streamlining information, prioritizing tasks and approaching issues with analytical mindset. Bringing years of experience and demonstrated track record of success.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Senior Data Analyst

Relycom Inc
New Jersey
07.2024 - 11.2024
  • Identified needs of customers promptly and efficiently.
  • Collected business intelligence data from industry reports, public information or purchased sources.
  • Established KPI metrics and monitored performance of data analysis projects.
  • Created data visualizations in Tableau to present findings to stakeholders.
  • Analyzed and tracked data to prepare forecasts and identify trends.

Operations Manager

Radiant Digital Solutions Pvt. Ltd
Hyderabad
04.2023 - 05.2024
  • Analyzed large datasets to identify trends, patterns, and anomalies, resulting in a 15% increase in operational efficiency.
  • Developed and maintained interactive dashboards using Power BI and Tableau to provide real-time insights to executive management, enabling data-driven decision-making.
  • Conducted data cleansing, transformation, and modeling to ensure the accuracy and reliability of reports.
  • Streamlined organizational processes by identifying inefficiencies through data analysis, leading to cost savings, and improved productivity.
  • Prepared Standard Operating Procedures (SOPs) for key operational areas, ensuring consistency and compliance.
  • Managed global IT and admin functions, including asset management, inventory management, and cost optimization.
  • Successfully handled logistics and supply chain operations, ensuring timely delivery, and cost efficiency.

Senior Operations, Facilities & Manager

Colonial Constructions Pvt Ltd
05.2015 - 03.2023
  • Utilized Power BI and Tableau to analyze retail and e-commerce operations, leading to a 20% improvement in customer satisfaction.
  • Optimized the payment approval process by analyzing workflow data, reducing approval time by 20 days.
  • Managed inventory and supply chain operations, securing competitive supplier quotes and achieving 30% cost savings.
  • Implemented data-driven strategies for preventive maintenance, reducing equipment downtime and improving operational efficiency.
  • Led a team of 20 members, managing operations across 200,000 sq. ft. of commercial property.

Project Lead | Data Analyst

HCL Technologies
05.2010 - 09.2014
  • Refined functional support team with data-driven knowledge bases, reducing customer waiting time from 1 hour to 10 mins.
  • Led process automation projects, reducing training duration by 20% through analytical insights.
  • Mentored a 20-person cross-functional team across Chennai, Delhi, and the US.
  • Created standard operating procedures (SOPs) for ticket escalation, improving resolution efficiency.

Technical Associate | Data Specialist

Mahindra Satyam
08.2006 - 04.2010
  • Facilitated migration from Progress to Oracle, ensuring seamless data transition.
  • Conducted defect analysis and testing, leading to improved system reliability.
  • Created data validation and cleansing procedures to ensure data integrity.

Education

M. B. A - Operations Management

Welingkar Institute of Management Development and Research
Mumbai
03.2018

Bachelor of Arts - Mathematics & Statistics

Andhra University
Visakhapatnam
01.1999

Skills

  • Power BI
  • Tableau
  • Data visualization
  • Google Analytics
  • Statistical analysis
  • Excel
  • Jira
  • Oracle
  • Six Sigma
  • KPI development
  • Communication skills
  • Customer service
  • Dashboarding
  • Contract Management
  • Microsoft Office Suite
  • Project management
  • Logistics management
  • Budget management
  • Staff management
  • BPO operations
  • Resource coordination
  • Standard operating procedures

Certification

  • Microsoft Certified: Power BI Data Analyst, 06/25
  • Six Sigma Green Belt, HCL Technologies, Mahindra Satyam
  • Agile & Scrum Methodologies, LinkedIn Learning
  • ITIL & ITSM, HCL Learn
  • Cybersecurity analyst from IBM

Achievements And Awards

  • Client Appreciation Award, Colonial Constructions, 2017, 2020
  • Best Employee of the Year, HCL Technologies, 2012
  • Best Employee Award, Mahindra Satyam, 2008, 2009

Timeline

Senior Data Analyst

Relycom Inc
07.2024 - 11.2024

Operations Manager

Radiant Digital Solutions Pvt. Ltd
04.2023 - 05.2024

Senior Operations, Facilities & Manager

Colonial Constructions Pvt Ltd
05.2015 - 03.2023

Project Lead | Data Analyst

HCL Technologies
05.2010 - 09.2014

Technical Associate | Data Specialist

Mahindra Satyam
08.2006 - 04.2010

M. B. A - Operations Management

Welingkar Institute of Management Development and Research

Bachelor of Arts - Mathematics & Statistics

Andhra University

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Vijay Narayan Musunuri