VIJAY P
R & D Maintenance specialist
F2 Harinivas apartment , 54 Anna street,Pallikaranai,Chennai
Summary
Resourceful specialist with expertise in elevator maintenance, innovation, patent processes, problem-solving, data analysis, and customer service. Demonstrated ability to quickly learn new technologies and processes, driving success in diverse environments. Proven track record of effectively managing projects and developing innovative solutions that enhance operational efficiency and customer satisfaction. Committed to leveraging technical skills and creative thinking to deliver exceptional results in challenging situations.
Overview
2026
2026
years of professional experience
3
3
Languages
Work History
Specialist Maintenance R& D
KONE Elevators & Escalators
06.2021 - Current
- Spearheaded the development of innovative, cost-optimized methods, and spare solutions, enhancing support for field maintenance operations.
- Led productivity improvement for maintenance time reduction in elevator maintenance.
- Provided lifecycle support globally for 2.2 million elevators, ensuring operational excellence through the introduction of new methodologies.
- Handled over 100 global lifecycle change requests for maintenance operations.
- Led India-specific operational support for HiRISE elevators, the world's largest passenger elevator maintenance initiative.
- Successfully implemented a cost-effective solution for the Module-Based Maintenance (MBM) optimization project in the field.
- Orchestrated a global document harmonization strategy, facilitating quick access to maintenance guidelines, and laying the groundwork for digitalization.
- Supported the creation of Dynamic Maintenance Planning (DMP) baselines for global operational teams.
- Ensured Design for Maintainability (DFM) principles were integrated into newly developed products.
- Moderated risk assessments for 150+ maintenance methodologies.
- Implement new 10+ maintenance tools to enhance the technician's productivity.
- Acted as the Innovation SPOC (Single Point of Contact), fostering a culture of innovation within the team, collecting, and championing ideas globally.
- Led the team engagement committee.
- Provided pivotal support for Proof of Concept (POC) initiatives for remote maintenance at the team level.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
Technical Trainer
Schindler India Pvt. Ltd.
6 2019 - 06.2020
- Identifying training needs of employee at different level in line with business requirement and conduct effective training programs.
- Stellar in devising technical training programs according to organizational requirements and keeping and reporting data on completed courses, absences, issues etc.
- Nimble in conducting presentations and webinars and creating instructor materials (course outlines, background material, and instructional materials).
- Proficient in ensuring the quality and consistency of course content throughout a course life cycle and testing process with different subjects.
- Providing training to the EI-repair team.
- Devising technical training programs according to organizational requirements.
- Arrange for and conduct on-site training when needed.
- Keep and report data on completed courses, absences, issues etc.
- Observe and evaluate results of training programs and make improvements.
- Trained and certified 170 numbers of employees (L1 certified 122 and L2 certified 48 numbers).
Erection Engineer
Shine Elevator
11.2018 - 06.2019
- Prepares the overall installation program and resource planning, organizing the delivery and storage of materials and tools to the site and placing the orders to subcontractors and Non shine factory material suppliers.
- Lead & manage the installation team to ensure safe, high quality, complete-on-time delivery of the project within the budget to the Client & Maintenance team.
- Handled erection related issues on site.
- Accountable for final testing of the equipment and handover to customer satisfaction and quality of installation/ maintenance.
- Accountable for Sub-contractor quality and Safety performance.
- Upgrading and refurbishing old lift systems.
- Have install 15 numbers of passenger lift G+2, 6P lift.
- Responsible for administrative activities of the project including daily human resource management (absences, time sheet review/approvals) and reports project progress (schedule, installation hours, fitter time sheets, budget and risks) to his superiors.
Service Engineer
Kamai Elevators Pvt. Ltd.
04.2017 - 11.2018
- Responsible for resolving breakdown issues.
- Providing advice to clients especially where older lifts required upgrades or improvements.
- Supervised planning and maintain strong vendor network for purchase of materials at best prices.
- Provide telecommunication support to customers.
- Conduct preventive maintenance and inspections of elevators and escalators on a scheduled basis to ensure compliance with safety regulations and building codes.
- Inventory management of all the spare items and made sure they are available when needed.
- Handled and manage a team of 45 service technicians, 6 engineers direct them as per work requirement.
Quality Control Engineer
Dwarka Engineering
06.2015 - 02.2017
- Pre-Dispatch inspection in charge for managing the overall functional and visual inspection of elevator components.
- Conducts supplier audits, in accordance with annual audit plan.
- Participate in the investigation of non-confirming product and customer concerns/issues to determine root cause and develop appropriate corrective actions.
- Prepare for and participate in internal and external quality audits.
- Support the manufacturing groups to design, implement and document procedures for process control, process improvement, testing and inspection.
- Ensuring dimensional compliance as per design using CMM.
Trainee Engineer
SL Lumax
06.2014 - 05.2015
- Measure product dimensions, examine and compare the final product to the specification of the head lamp.
- Supervise the production process and check and give first part approval.
- Resolve quality issue in timely manner.
- Update and maintain control chart, check sheet and flow chart in production line.
Education
12th - undefined
Govt. HR Secondary School
Diploma in Marine Engineering -
Mohamed Sathak Polytechnic College
10th -
Govt. HR Secondary School
B.E (Mechanical Engineering) -
Vel Tech Engineering College
04.2014
Skills
Elevator manufacturing
Accomplishments
- Participated in sustainability innovation challenges and idea selected for semi finals. And participated most of innovation ideas and got selected in top 10.
- Got an appreciation award for implementing sheet metal bending fixture.
- Appreciated and awarded top performer in yearly performance appraisal at kamai elevators.
- Devised, planned and designed mobile application for 24 *7 call back registration facility. To keep better records of service request and for improving service efficiency of system.
- Appreciated for developing digital training module for any time learning.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Personal Information
Timeline
Specialist Maintenance R& D
KONE Elevators & Escalators
06.2021 - Current
Erection Engineer
Shine Elevator
11.2018 - 06.2019
Service Engineer
Kamai Elevators Pvt. Ltd.
04.2017 - 11.2018
Quality Control Engineer
Dwarka Engineering
06.2015 - 02.2017
Trainee Engineer
SL Lumax
06.2014 - 05.2015
12th - undefined
Govt. HR Secondary School
10th -
Govt. HR Secondary School
B.E (Mechanical Engineering) -
Vel Tech Engineering College
Technical Trainer
Schindler India Pvt. Ltd.
6 2019 - 06.2020
Diploma in Marine Engineering -
Mohamed Sathak Polytechnic College
Similar Profiles
Andrew ThomsonAndrew Thomson
Electrician at KONE Elevators & EscalatorsElectrician at KONE Elevators & Escalators
GERALD FOSTERGERALD FOSTER
Service Operations Manager at KONE Elevators & EscalatorsService Operations Manager at KONE Elevators & Escalators
Dean BurgerDean Burger
Elevator Service Repair Mechanic at KONE Elevators & EscalatorsElevator Service Repair Mechanic at KONE Elevators & Escalators
Sankara SubbuSankara Subbu
Associate Technical Analyst at Cratio Software Pvt LtdAssociate Technical Analyst at Cratio Software Pvt Ltd
Kalairani KKalairani K
Supply Chain Analyst / Buyer / Configuration Analyst (Team Lead) at HCL TechSupply Chain Analyst / Buyer / Configuration Analyst (Team Lead) at HCL Tech