Results-driven IT Project Manager with 15 years of experience in project planning, risk mitigation, and project leadership. Passionate about delivering high-quality work, driven and innovative, always seeking opportunities for process improvements. Attention to detail ensures organizational efficiency, while excellent communication and client-facing skills drive better outcomes. Building positive relationships with customers and stakeholders comes naturally, excelling in requirements gathering, scope development, and inventory coordination. Strong planning competencies adept at overseeing complex and high-value technical projects.
Overview
15
15
years of professional experience
2016
2016
years of post-secondary education
3
3
Certifications
Work History
Project Manager
Cognizant Technology Solutions
10.2009 - Current
Experience in managing teams application development & support for an Insurance & Retail customers
Portfolio consists of 100+ different technologized applications across multiple line of insurance business
Application Restoration manager(Incident Management) across multiple towers to adhere the customer defined SLAs
Managing Infra related projects like version upgrade, migration(lift &shift) and Disaster recovery management
Ensuring on-time delivery, sprints planning, review estimations, validation of solution approaches and metrics preparation are part of daily activities
Audit existing process, compliance, prepare demand overview, identification best practices, and implemented the same
Conducted daily, weekly meetings, stand-up calls to track / plan release better, assessing risks, remediation plans are part of the routine
'Weekly Tech Connect' for early risk detection
Conducted virtual interviews for new recruits, as part of GenC program in organization
Project Experience: -
App Migration: Conversion Admin policies to new platform, current state analysis - POC creation/execution, Rewire, lift & shift model, Rebranding, Decommission analysis /strategy planning
Cloud Migration: Migrate Java services to AWS with enhanced features like secrets manager, ECS/EC2 to Fargate as a part of optimization with thorough performance testing for effective cost management
Modernization: Enhancement/integration of legacy Mainframe apps with payment capabilities
Infra Upgrades: DB2 upgrade, Dotnet migration, MQ upgrades, Legacy SFTP, Server upgrades, Java AWS migration
Incident Management: Adhere SLA defined by customer, handle P1/P2/P3 outages and customer on time communication
Infra related projects: Disaster Recovery management, Weekend Infra upgrade support management & Automated script validation of production applications
Previous Projects:
Panorama conversion / Rewire Client - MetLife Leading offshore delivery of this conversion project for Classic set of applications
Panorama project involves Analysis of current design, plan policy conversion for ADMIN, auxiliary applications
Proof of concept creation / AD hoc modules are part of this conversion project
Rewire modules that still requires converted policies to be processed
It has three modes of execution Lift & Shift, decommission & rewire
Leading conversion work on all three modes for Classic application group
Rebranding, Compliance - Metplato P&C
Client - MetLife / FARMERS insurance Leading, coordinating offshore delivery of rebranding project for one of the P&C applications in the Classic group
Project aimed to rebrand company name references in all kind of correspondence in the P&C application
Forms, online screens, internal reports, email ids, address, hard coded reference of customer names are under scope of change
DB2 Version upgrade: Managed DB2 version upgrade for 150+ applications across Retail & Classic areas of MetLife
Deprecated function analysis, impacted modules, components across applications, Milestone tracker for lower & PROD region upgrades
REXX tool was developed to replace the old version of DB2 loads with new loads which saved around 20% of cost utilization
Dotnet & Windows version upgrade: Managed distributed application's version upgrade of 30+ applications with a revenue of $30K with clear planning from discovery till the migration
Ensured no slip in production and no impact to Business
Legacy FTP migration to Enterprise Hub: Managed the Legacy server migration of 1500+ Mainframe jobs to an enterprise hub server
Detailed analysis of impacted servers across mainframe applications
REXX routine was developed to identify the impacted JCL/PROC/Copybooks with legacy servers
Phase wise planning & execution of $176K project without any defects
Comparex utility migration to IBM FILEMANAGER Managed the Comparex utility migration to IBM Filemanager for 100+ complex jobs of $119K
Derive the functions that are equivalent to the new utility & execute the project in crucial timeline in order to avoid end of life support of existing tool
Compuware File-aid - IBM FILEMANAGER Migration Client - MetLife Worked as a senior developer, participated in detailed planning of this migration project
Designed / Created REXX routines to scan and update control cards for utility migration for Retail set of applications
Framed unit test strategies to ensure smooth migration to FILEMANAGER
Application Restoration Manager Worked as Incident lead, Incident Manager & Application restoration manager in production support area to manage the daily batch trails of 300+ applications without any slippage to it's SLA
Managed multiple P1/P2/P3 tickets with protocoled communication to customer & engaging technical & Infra teams towards resolution
Sr. Executive Support at Cognizant technology Solutions, Cognizant Technology SolutionsSr. Executive Support at Cognizant technology Solutions, Cognizant Technology Solutions