utilized various portals and communicated with dental insurance companies to confirm patient eligibility and benefits
verified dental eligibility and benefits using internal software, ensuring accurate patient information
audits patients verified by trainees or juniors and trains, guides regarding verification of benefits via web portals and calls
prioritized appointments for dentists and providers to enhance scheduling efficiency
Sr. Client Service Executive
Viaan solutions llp
Ahmedabad
02.2022 - 10.2024
Utilized EHR software including Eaglesoft, Dentrix, Dentrix Ascend, and Open Dental for effective patient management.
Entered and validated patient data into EHR software to ensure accurate record-keeping. into EHR software to maintain patient records integrity
verified dental eligibility and benefits through web portals and phone calls to ensure accurate patient information
Streamlined appointment scheduling for patients by coordinating with doctors' availability. initiated by doctors to enhance patient access
Medical Records Retrieval Specialist
Infomatics solutions
Ahmedabad
09.2021 - 02.2022
Retrieved documents and files from records rooms and online databases.
Gathered and organized records from multiple sources.
Conducted quality checks on retrieved documents for accuracy and completeness.
Education
Master's in Business Administration (M.B.A) - Finance, Marketing
Faculty of Management, GLS University
Ahmedabad
07-2020
Bachelors in Business Administration (BBA) -
Bhavnagar University
Bhavnagar
04-2018
Higher Secondary Education (12th) -
Gujarat Higher Secondary Education Board (GHSEB)
Gujarat
03-2015
Secondary Education (10th) -
Gujarat Secondary Education Board (GSEB)
Gujarat
03-2013
Skills
Dental eligibility verification
EHR management
Appointment scheduling
auditing and training
Client management
effective communication
Insurance verification
Languages
English
Hindi
Gujarati
Projects
A study on investor's preference towards ELSS scheme of mutual fund at Ahmedabad.
Awareness and acceptance level of mutual fund among financial advisors in Bhavnagar., NJ India Invest PVT. LTD., Summer Internship Program, Communication Skill, Market Exposer
Personal Information
Date of Birth: 09/20/97
Nationality: Indian
Other Activities And Achievements
Participated in 'Mega Event Spark 2015' General knowledge quiz.
Online Certified in 'The Fundamentals of Digital Marketing' by Google Digital Garage.
Timeline
Sr. Client Service Executive
Adit Dental Practice Management Software
10.2024 - 04.2026
Sr. Client Service Executive
Viaan solutions llp
02.2022 - 10.2024
Medical Records Retrieval Specialist
Infomatics solutions
09.2021 - 02.2022
Master's in Business Administration (M.B.A) - Finance, Marketing