Vijay Ramnani

Manage day to day operations to maximize profit and organic growth of the branch.

Coaching & Motivating the sales executives

Conduct CP meetings along with Sales managers, also help closing the deals effectively.

Strong connects with the Channel Partners

Achieve & maintain high conversion rate of sales

Responsible for overall sales across three states Gujarat, Rajasthan and MP

• Lead Generation through the brokers fr markets
• Responsible for acquiring large Corpor real estate projects
• Actively follow through on potential cu requirements
• Possess in-depth produc at the project level) and communicate In collaboration with the Channel Partn and conduct site visits, and strive to esta an aim to convert from proposal to def

• Strategizing & execution of transactions for commercial/Residential real estate business
• Identifying new potential clients who are keen on commercial expansion
• Strategizing and deploying marketing plans to ensure monthly sales, product management, advertising & pricing at various stages of lifecycle of the brand, Identifying new sales opportunities, untapped market & meet sales targets Budgetary Control - Product Development & Pricing
• Formulating business plan to achieve top line, bottom line & market share objectives
• Lead Generation, Evaluation of lease/outright offers, Negotiating terms & commercials, and deal closure, involve in the End to End deal
• Recruit & grow marketing channels, and interact with them on a regular basis for market information Develop & maintain relationships, and network building with channel partners and corporate clients
• Manage the preparation of Client Proposals & responses to techno- commercial RFPs
• To prepare status report on the deals those are under various stages of progress/negotiations right from signing of LOI to commencement of business
• Maintaining constant contact with brokers, consultants, tenants to ensure timely execution of leases, amendments, temporary leases and terminations if required
• Responsible for meeting monthly sales goals Responsible for Lead Generation & sale of Residential/retail project
• Generate leads through referrals, cold calling and other marketing initiative
• Responsible to acquire large Corporate and HNI clients to invest in our real estate projects
• Responsible for identifying customer needs and providing them investment options in our real estate portfolio
• Responsible for networking with major Channel Partners, IPC, wealth managers and identifying the HNI clients that could be targeted, building

• Identified base of top 50 Channel partners in Ahmedabad region for sales generation of high end and luxury residencies (HNI & Ultra HNI Clients) Drove sale of High end & luxury residencies in region via Channel Partners with avg ticket size of 5 cr per residence uptill 50 Crs of High-end apartments
• Managed and grew client base
• Average meeting 20 new clients every month through channel partners & other sources
• Worked closely with the support functions Sales Strategy & Marketing for internal interactions to create a compelling solution / commercial proposal
• Actively follow through on potential customers based on their specific requirements
• Possess in-depth product knowledge (and micro information at project level) and communicates the same effectively to prospects
• In collaboration with the Channel Partner, meet with prospects, organize and conduct site visits and strive to establish a strong client relationship with an aim to convert from proposal to definite status Played a key role during various stages of customer engagement till delivery and provide support for query resolution Kept abreast with relevant competitor details including price movements, construction activity, key trends and market dynamics Network effectively with peer teams and industry contacts to stay updated on key trends, developments, market dynamics and potential business opportunities
• Liaison with various departments to get deeper product knowledge
• Coordinate with various departments (Customer Care, Sales Peer Teams etc.) to ensure exceptional customer service Made business reach to the newer heights & exceptionally well results.

• Handled Idea Money (DMR, Wallet Acquisition & Retailer Acquisition) business in Baroda, Bharuch, Dahej & Ankleshwar Coordinated with the various retailers for marketing promotional activities
• Achieved Primary Cash load targets as per the product mix
• Identified and appointed new channel partners by following and implementing prescribed norms to achieve the revenue targeted from the assigned areas
• Review and resolve valid queries pertaining to claims stock, settlement finance, system profitability etc to ensure improved productivity levels from the channel partners and retailers side
• To drive & implement on control measures initiatives to ensure quality
• Maintain Daily/Weekly/Monthly MIS to track the productivity
• Maintaining coordination between technology partners & banking partners, coordinating with channel partners and circle to ensure the accusation of good quality customers with further contribute in the circle revenue
• Handling a team of 18 RDEs (Retailer Development Executives), 30 My Idea Stores (Idea outlets Franchise) 51 Distributors almost a strong retailer base of 1000.

• I was managing the team of 40 CSRs and 2 Team Supervisors with two different divisions of Travel & E-Commerce Portal
• Handled execution of corporate packages for domestic & International locations for the travel segment
• Driven & initiated customer satisfaction programs for both the portals and ensured to reach satisfaction level at 80%
• Handled queries escalated to the management & social media escalations on various platforms like FaceBook, Twitter, Mouthshut and Akosha
• Also, were involved in the legal escalations too
• Managed corporate programs such as iPhone/Note 3 and iPad buyback, wherein we are dealing with the customers of specific companies explaining them about the program dealt with City Bank, ICICI Bank, HDFC Bank, L&T, Axis Bank, Amex and many more
• Prepared monthly reports such as attrition, shrinkage, stack ranking and top performer's certificates
• Ensured the quality target reaches to atleast 85%

• I was associated with Motif for 2.5 years and left the organization on Team Leader Position
• I had worked at different levels in the organization before being promoted as a Team Leader for MakeMyTrip International flight & Hotel process
• I was into International flight Operation, dealt with the international customers of the US, UK, UAE and other, to resolve their post sales queries such as amendment of the existing bookings, Cancellation, To Pas request
• Ensured the quality of the work processed by the team of customer service
• Providing floor support to existing team and helping new team members process the work as per the client expectations
• Training & demo calls with the new team members & daily meeting show some best responses sent to the customer of the pervious day.