Service-oriented Claims Adjuster skilled at applying creative approaches to solving complex problems. Adept at developing profitable and quality-focused processes.
Overview
12
12
years of professional experience
Work History
Claim Surveyor
Claim Genius India Private Limited
07.2023 - Current
Verified insurance claims and determined fair amount for settlement.
Examined claims forms and other records to determine insurance coverage.
Prepared summaries of damage, payments, and policy coverage.
Negotiated with policyholders and claimants to reach mutually satisfactory resolutions.
Evaluated insurance policies and analyzed damages to determine coverage.
Established relationships with clients and insurance companies to foster timely claims resolution.
Associate Lead Data Processor
Claim Genius India Private Limited
11.2019 - 06.2023
Analyzed processor data and developed insight reports for management review.
Implemented effective strategies for processor optimization based on insights.
Improved function and performance by adopting suitable processor software applications.
Maintained accurate records to enable processor activity and performance monitoring.
Provide accurate data for AI development and machine learning.
To give proper repair/replace decision for car parts.
Automobile Service Trainer
Emperor Honda
04.2015 - 10.2019
Worked with departmental management to create individual training plans for service staff.
Identified patterns and trends that resulted in undesirable outcomes or compromised program compliance and developed corrective action plans.
Developed department training programs to provide employees knowledge and tools necessary to improve personal performance and development.
Worked with management to identify skills and knowledge required for success.
Identified key areas that could use improvement and implemented new processes, which increased efficiency.
Developed assessments to measure and assess effectiveness of training curriculum and learner performance.
Service and Body Shop Advisor
Tajshree Motors Pvt. Ltd. [Chevrolet]
01.2013 - 03.2015
Service Advisor
Seva Automotive (Maruti Suzuki)
06.2012 - 12.2012
Developed estimates by costing materials, supplies, and labor.
Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
Maintained high customer satisfaction standards to meet or exceed targets.
Followed up with customers to offer additional support and check resolution satisfaction.
Educated customers regarding regular maintenance protocols to preserve vehicle condition.
Examined service history and provided initial inspection of vehicle to identify issues.
Education
Mechanical Engineering -
Guru Nanak Institute Of Engineering & Management
Kalmeshwar Nagpur
04.2001 -
Diploma in Automobile Engineering -
Government Polytechnic
Nagpur
01.2013
H.S.C. -
Shri Shivaji Science &Arts College
Chikhli
06.2009
S.S.C -
Shivaji High School
Shelsur
06.2007
Skills
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Project Done At Diploma Level
Study and fabrication of reciprocating Electromagnetic Engine, Electromagnet, Piston, Crankshaft & Trigger Circuit using Electromagnetic Engine., Designed, Developed and Tested.
Short Term Objectives
Intend to build career with leading corporate of hi-tech environment with committed and dedicated people which will help me to gain experience in a particular field & see the fit to extract my inherent skills as a professional use and develop my aptitude to further the organization’s objectives.
Achievements Extra Curricular
Best performance award 2019 to 2024 at Claim Genius
Best performance of the year 2021 at Claim Genius .
Best Service Advisor Of The Year 2013-14 In Chevrolet.
Gold level training completed in first class with distinction in Chevrolet
Event Organizer in College Annul day Functioning & Other Technical event.
.Successfully Completed all trainings of Honda.
Personal Information
Date of Birth: 01/05/1991
Gender: Male
Nationality: Indian
Marital Status: Married
Disclaimer
I, herby, declare that above information is correct to the best of my Knowledge & belief.