Deputy Branch Manager
ICICI Bank
2024.04 - Current
- Managed daily operations to ensure smooth functioning of the branch and timely completion of tasks.
- Conducted regular audits of branch operations to identify areas for improvement and implement corrective actions.
- Acted as interim Branch Manager during vacations or absences from work; providing seamless leadership continuity without sacrificing operational efficiency.
- Monitored employee performance and provided constructive feedback for professional growth and development.
- Increased customer satisfaction with personalized service strategies and superior problem-solving skills.