Summary
Work History
Education
Skills
Generic
Vijay S

Vijay S

Banker

Summary

Highly detail-oriented and professional Deputy Branch Manager successful at meeting and exceeding branch goals. Expertise in customer service relations and sales management.

Work History

Deputy Branch Manager

ICICI Bank
04.2024 - Current
  • Managed daily operations to ensure smooth functioning of the branch and timely completion of tasks.
  • Conducted regular audits of branch operations to identify areas for improvement and implement corrective actions.
  • Acted as interim Branch Manager during vacations or absences from work; providing seamless leadership continuity without sacrificing operational efficiency.
  • Monitored employee performance and provided constructive feedback for professional growth and development.
  • Increased customer satisfaction with personalized service strategies and superior problem-solving skills.

Assistant Manager

ICICI Bank Ltd.
5 2022 - 03.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Developed strategy to increase sales and drive profits.
  • Increased sales through effective merchandising strategies and targeted promotions.

Education

MBA - Finance And Marketing

Chettinad College of Engineering And Technology
Karur, India
04.2001 -

Bachelor of Arts - B.com

Government Arts & Science College
Karur, India
04.2001 -

Skills

Team Management

Vijay SBanker