VIJAY SANTOSH KESARWANI
Nallasopra West
Summary
OBJECTIVES To work in a professionally challenging and motivating environment, gain practical exposure and contribute positively towards achieving the objectives of the organization, while at the same time add to professional and personal development. Dedicated and organized operations manager with several years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management and process improvement. Possesses in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
17
17
years of professional experience
Work History
Area Manager
Flipkart (ODH) & Reliance HIH & Ajio
Mumbai
02.2020 - Current
- Monitoring all load should be on field that has been received at the branch
- Monitoring all the pickups showing in system or mails received should be arranged
- Handling a team of Pick-up & Delivery Boys and ensure pick up & delivery must be done on priority basis
- Conduct daily briefing on how to increase productivity and providing training to newly joined employee
- Reverting on mails pertaining to deliveries and pickups
- Invoicing all 2 state
- Property find out
- Legal issue
- Vendor managements
- Haring for manpower
- Sending daily reports of deliveries and pickups
- Maintaining daily attendance of branch staffs
- Planning for next day deliveries and pickups one day before by looking the projection report for next day
Operation Manager
N Tex Transportation Service Pvt Ltd
Mumbai
07.2017 - Current
- Monitoring all loads should be on field that has been received at the branch
- Monitoring all the pickups showing in system or mails received should be arranged
- Handling a team of 350+ Pick-up & Delivery Boys to ensure pick up & delivery must be done on priority basis
- Conduct daily briefing on how to increase productivity and providing training to newly joined employee
- Reverting on mails pertaining to deliveries and pickups
- Sending daily reports of deliveries and pickups
- Maintaining daily attendance of branch staffs
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Prepared staff work schedules and assigned team members to specific duties.
Team Leader at Nallasopra DC
Instakart Service Pvt Ltd. (Myntra) Udaan,Amazon
Mumbai
09.2017 - 12.2020
- Following basics Rolls & Responsibilities in two rotational shifts
- Verifying & Certification of Invoices as per PO
- Coordinating with Buyer/Vendor for any Damaged or Defective products after QC is done
- Monitor Entire Floor wise Picking, ground Activities and complete the TAT of pick, pack & Dispatch
- No Shortage, Damage,& Extra Qty to be sent to out bound inventory dept
- For dispatch
- Handling floor wise man Power Picking and IRT team with Complete TAT
- On daily basis maintaining pickers and IRT team IPP Reports and flash it within IMT group
- Doing Planning for achieving picking target with present manpower and achieve TAT
- Conducting daily basis of huddle with pickers & IRT team to improve IPP in both shifts
- Handling 10 Off roll and 2 On roll staffs in the shift
- Handle the overall operation of Warehouse and Logistics
- After received inward material physically check as per the invoice and packing list and put in to the rack on his proper location
- Coordination with transporter as well as circles logistic coordinator and share them plans for materials dispatches
- Handle ten contract labour and fork lift and operator
- Maximizing space usage within the warehouse
- Also daily Housekeeping check
- Generate the daily Dispatch and Inward Report, short and Excess, rejected report and represent to the all dept manager on daily basis
- Ensuring products are stocked correctly and safely
- Arrange Warehouse / Store inventory as rule of ABC analysis on respective locations
- Regular take 10 nos of Product material and reconciliation stock vs system Stock
- Coordination with purchase department, QC department, Marketing Department for Material related and Quality related Issue
- With the help of marketing, quality Department solve the Customer complaint
- Avoid Wrong & Short pick Product
- 100% updation of picking to packing product for improving dispatch performance as per TAT
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Maintained a positive work environment that promoted collaboration between team members.
- Monitored daily workflow to ensure adherence to established policies and procedures.
Manager's Assistant
(Jubilant Foodworks) Dominos Pizza
Mumbai
07.2007 - 07.2017
- Responsibilities
- Handling daily operations
- Maintaining daily reports
- Customer Service and handling customer complaints
- Maintaining good quality control and following hygiene methods
- Responsible for controlling food cost
- Having kitchen knowledge & productivity
- Responsible For overall Sale
- Duty scheduling Of Staff
- Supervising Cleanliness and Hygiene of the Domino’s
- Daily Staff briefing
- Responsibilities
- Handling daily operations
- Maintaining daily reports
- Customer Service and handling customer complaints
- Maintaining good quality control and following hygiene methods
- Responsible for controlling food cost
- Having kitchen knowledge & productivity
- Responsible For overall Sale
- Duty scheduling Of Staff
- Supervising Cleanliness and Hygiene of the Domino’s
- Daily Staff briefing
- Monitoring Achievements:
- Achieve 100% Sale & EBTA
- Quarterly Achieve In KKHD
- Achieve PNL
- Greeted visitors in a professional manner and directed them to appropriate staff members.
- Monitored inventory levels of office supplies and placed orders as needed.
Education
B com -
Skills
- Inventory/Warehouse Management:- E-Commerce/Production/Hubs & Delivery Centers
- Logistics Management:- 1/2/3 Party Logistics, Courier
- Jubilant food Pvt Ltd Food Delivery
- Monitoring Achievements:-
- Achieve 100% Sale & EBTA
- Quarterly Achieve In KKHD
- Achieve PNL
- Logistics Oversight
- Performance monitoring
- Customer Service
- Data Analysis
- Workflow Optimization
- Labor Relations
- P&L Management
- Maintenance Planning
- Performance reporting
- PERSONAL DETAILS
- Date Of Birth :- 8th Feb 1987
- Martial Status :- Married
- Gender :- Male
- Nationality :- Indian
- Hobbies :- Watching TV, Listening to Songs
Languages
Languages
Hindi
First Language
English
Beginner
A1
Gujarati
Beginner
A1
Marathi
Beginner
A1
Accomplishments
- Annual Rockstar Awards Individual Award
Timeline
Area Manager
Flipkart (ODH) & Reliance HIH & Ajio
02.2020 - Current
Team Leader at Nallasopra DC
Instakart Service Pvt Ltd. (Myntra) Udaan,Amazon
09.2017 - 12.2020
Operation Manager
N Tex Transportation Service Pvt Ltd
07.2017 - Current
Manager's Assistant
(Jubilant Foodworks) Dominos Pizza
07.2007 - 07.2017
B com -
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